
Originally Posted by
Athens Collectibles
It depends on your settings. Go to Catalog > Reward Points and look at the box ot the top right corner. If it says "Set Global Reward Point ratio: 5.0000", then it's 5% of the product value. You may change that with the Edit button below.
In any case, create a test customer and place a test order. then go to Customers > Reward Points and see if the points are earned or pending. If they are pending, edit the customer and move the points to earned.
Next, place another test order for this customer. When you go to checkout, you will see the value of earned points in money and you will be asked how many of them you want to redeem. Whatever number of points you select will be converted to cash and will be deducted in the next screen.
It's not difficult. If you place various test orders and play around, you will get used to how it works.
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