Image Handler 3 Support Thread (for ZC v1.3.9)

[gcu83]

1) what version of PHP and mysql
2) Is magic quotes on or off
3) Is safe mode on or off
4) I have seen this happen once before a couple of years ago, but as we couldn't replicate it, we couldn't solve it.

I have never had this problem myself and quite frankly in testing image handler, i have used quite a few different servers and php versions, and provided they have met the specs it has just worked, (not much use to you I know) Are you still with the same host?

If you have average to good computer knowledge, try downloading wamp or xamp (self contained servers that you can run on windows) and do an install on there and see if it works, if it works on there, then the fault is with your server, if it doesn't work on there then something to do with your implementation is not correct.

Thank you for replay

1) PHP: 5.2.17 (Zend: 2.2.0), MySQL 5.5.11-log
2) magic_quotes_gpc - on
3) safe_mode - off

i'm still with the same host

Actually we do use non english characters but right now i have only 2 products in 1 category all written without polish chars.

Can it have something to do with charset conversion:
HTTP_ACCEPT_CHARSET - ISO-8859-2,utf-8;q=0.7,*;q=0.3
_ENV["HTTP_ACCEPT_CHARSET"] - ISO-8859-2,utf-8;q=0.7,*;q=0.3
_SERVER["HTTP_ACCEPT_CHARSET"] - ISO-8859-2,utf-8;q=0.7,*;q=0.3

It really looks like it's eating forward slashes because of charset.

I will try to do download the server and test it locally.

[gcu83]

Thank you for replay

1) PHP: 5.2.17 (Zend: 2.2.0), MySQL 5.5.11-log
2) magic_quotes_gpc - on
3) safe_mode - off

i'm still with the same host

Actually we do use non english characters but right now i have only 2 products in 1 category all written without polish chars.

Can it have something to do with charset conversion:
HTTP_ACCEPT_CHARSET - ISO-8859-2,utf-8;q=0.7,*;q=0.3
_ENV["HTTP_ACCEPT_CHARSET"] - ISO-8859-2,utf-8;q=0.7,*;q=0.3
_SERVER["HTTP_ACCEPT_CHARSET"] - ISO-8859-2,utf-8;q=0.7,*;q=0.3

It really looks like it's eating forward slashes because of charset.

I will try to do download the server and test it locally.

I managed to solve my problem thanks to this thread:
http://www.zen-cart.com/forum/showth...567#post827567

Thank you DivaVocals and myshol

[izar74]

Hi all,

first the details of what i'm using:
Zen Cart 1.3.9f
PHP Version 5.1.6
MySQL 5.0.22
Virtual Server with Plesk 8.3 (Centos linux)
IH 3

Sice some time now all the file i upload using IH3 get a ownership/group like apache/apache.
It is fine till i use IH3 to handle all the images (deleting, adding etc.) but if i use my ftp program do try to delete files or move it, I got error (Not allowed to, permission denied), indeed the file uploaded with ftp program get ownership/group like ftp***/psacln.
The question is: How do I change the ownership/group files loaded with IH3 get?

I'm aware that this problem is not closely related to IH3, but involve server permission or whatsoever, so i apologize in advance, but i didn' found any advice on where to look for or which parameter to edit or file to change..

p.s. i can manually change ownership using virtuozzo panel.. but i have to do it one file by one.

[DivaVocals]

Hi all,

first the details of what i'm using:
Zen Cart 1.3.9f
PHP Version 5.1.6
MySQL 5.0.22
Virtual Server with Plesk 8.3 (Centos linux)
IH 3

Sice some time now all the file i upload using IH3 get a ownership/group like apache/apache.
It is fine till i use IH3 to handle all the images (deleting, adding etc.) but if i use my ftp program do try to delete files or move it, I got error (Not allowed to, permission denied), indeed the file uploaded with ftp program get ownership/group like ftp***/psacln.
The question is: How do I change the ownership/group files loaded with IH3 get?

I'm aware that this problem is not closely related to IH3, but involve server permission or whatsoever, so i apologize in advance, but i didn' found any advice on where to look for or which parameter to edit or file to change..

p.s. i can manually change ownership using virtuozzo panel.. but i have to do it one file by one.

Which is precisely why this is NOT the thread for this discussion.. Please post your question in a new thread so that we don't veer into off topic subjects on this support thread.. Suggest you also speak to your host company if you need help with permissions..

[izar74]

Which is precisely why this is NOT the thread for this discussion.. Please post your question in a new thread so that we don't veer into off topic subjects on this support thread.. Suggest you also speak to your host company if you need help with permissions..

Right, so which is the right post/session for it? Cause, as i wrote before, i wasn't able to find any.

p.s. I posted it here because the problem shows when i upload files with IH3, uploading with other method doesn't produce the problem (it should be related to using php aswell, maybe...)

By the way thanks for answering.

[DivaVocals]

Right, so which is the right post/session for it? Cause, as i wrote before, i wasn't able to find any.

Then simply create a new post with your question.. If a post with your specific question does not exist, you can (and SHOULD) create a new post with your question.. Not sure WHERE would be the right place on the forum for it.. Maybe the General topic area.. Dunno.. You might want to take a look at the forums top level ans see what topic looks like the most appropriate place for you to create your post..

p.s. I posted it here because the problem shows when i upload files with IH3, uploading with other method doesn't produce the problem (it should be related to using php aswell, maybe...)

By the way thanks for answering.

Following the IH3 instructions the bmz_cache folder and the image folder should be set to the SAME permissions. On my test store, IH3 sets the permissions of the files inside to 666. I can delete these files with no issues at all using my FTP client..

Honestly if find you are unable to delete files uploaded using IH3, this is most likely some restriction being place upon you by your webhosting provider, and you really should speak with them as to why you are being restricted access to certain files based on permissions..

[kirang]

IH3 was installed, but looking at the site, it is still loading the hi-res images ... the images did not get cache.

Permission - checked
File Uploaded - checked
Proper image name - checked


Zen Cart v1.3.8h/v1.3.8e : Image Handler3 Version: v3.0

I've read through all documentation, did everthing. Re-do everything .. yet its loading the full image instead of on-the-fly resize

URL : http://www.t h e i n d i a n w e a r . c o m/contemporary-sarees-c-77.html

[DivaVocals]

IH3 was installed, but looking at the site, it is still loading the hi-res images ... the images did not get cache.

Permission - checked
File Uploaded - checked
Proper image name - checked


Zen Cart v1.3.8h/v1.3.8e : Image Handler3 Version: v3.0

I've read through all documentation, did everthing. Re-do everything .. yet its loading the full image instead of on-the-fly resize

URL : http://www.t h e i n d i a n w e a r . c o m/contemporary-sarees-c-77.html

What are your image settings?? IH3 needs these set correctly as well..

[nigelt74]

IH3 was installed, but looking at the site, it is still loading the hi-res images ... the images did not get cache.

Permission - checked
File Uploaded - checked
Proper image name - checked


Zen Cart v1.3.8h/v1.3.8e : Image Handler3 Version: v3.0

I've read through all documentation, did everthing. Re-do everything .. yet its loading the full image instead of on-the-fly resize

URL : http://www.t h e i n d i a n w e a r . c o m/contemporary-sarees-c-77.html

Is the actual size of the uploaded image smaller than the settings for large and medium images?

[Rizla]

Thanks for this update Diva... Installed perfectly first time and have used it heavily over the last couple of days. Thankyou!

Just one question (and sorry if I missed an explanation)
Some images already on the site have a 'delete' icon under... on medium & large images. Just curious as to what it is telling me.