Image Handler 3 Support Thread (for ZC v1.3.9)

[chaiavi]

Another question - Is the IH supposed to help in having multiple pictures for one product?

So if I add multiple images to a product I should see some sort of gallery (I'm using also Zen-Lightbox)?



Because I add images using Tools-->Image Handler 3

But the product still has only one images instead of multiple ones.



What did I do wrong?

[charmedbytina2]

Do you have additional images settings set to display?

Catalog ... Product Type ... Edit Layout ...
Show Product Additional Images
Display Additional Images on Product Info 0= off 1= on


Also, when viewing your site I noted that the footer disappears when you navigate to the product pages.

Tina

[chaiavi]

Thanks Tina,

It was set to off.

I changed it as you suggested but still I don't have additional images shown there.

This is the product supposed to show additional images:
http://wholesale.noajewelry.com/inde...roducts_id=233

And you are right about the footer.

Don't have any clue why the footer disappears :-(


Do you think that the footer has the additional images in it somehow?

[charmedbytina2]

The additional images may be working, but with the site breaking somewhere on the page you will not know for sure until you find the problems causing the break.

You should have error debug running (if you are using version 1.3.9h). Take a look in the cache folder on your server to see what the error logs may be telling you.

If there is no error log - visit your images. I've had several clients
who uploaded huge images (600dpi !) and that breaks the cart sometimes too.

Tina

[ScriptJunkie]

There is also code appearing on the page that shouldn't be there. I'm wondering if all these issues chaiavi is having is in any way related to the fact that she/he is using a template designed for OSCommerce rather than Zen Cart.

I visited the site that sells the template she is using, and searched for "Zen Cart". Although one article was found that used Zen Cart in the title, it clearly states to ensure that you are using a specific version of OSCommerce otherwise the template won't be compatible.

In any case, none of these issues are Image Handler 3 issues - or cannot be diagnosed as such until the core problems with the template are resolved.

Suggest chaiavi speak with the template designer to get assistance and/or more information, as well as posting a list of all her issues in a general area of the forum.

Until it can be determined that her problems like with IH3, this is not the appropriate thread to hold these discussions on.

The additional images may be working, but with the site breaking somewhere on the page you will not know for sure until you find the problems causing the break.

You should have error debug running (if you are using version 1.3.9h). Take a look in the cache folder on your server to see what the error logs may be telling you.

If there is no error log - visit your images. I've had several clients
who uploaded huge images (600dpi !) and that breaks the cart sometimes too.

Tina