Image Handler 3 Support Thread (for ZC v1.3.9)

[DivaVocals]

Image Handler is not managing your images.. It's pretty clear based on the links you've provided that your images are not being served up from the bmz_cache folder.. This means that for whatever reason IH3's primary functionality is not working..
This points to an installation issue.. Can't say where since I cannot see your store files.. suggest comparing your store files to the IH3 fileset and see if these are discrepancies in the files..

Maybe you guys can help.

Been using IH2 in all installs with no problems.

I started a site, www.aaglockshop.com, but am waiting for the client to provide product information to finish the site. IH2 works fine on this site. The site rests on my server. I am mentioning this site for example sake.

Then, I started another site for another client, as we are moving him from Volusion to Zencart and onto my server. The nameservers haven't been changed yet. But since everything else shows just fine, I can't see where that is the root of the problem.

This site had the same installs as the aforementioned site. I even took the individual product display template code from the glock shop and used it on this new site. So, essentially, the two sites were the same except for colors.

Here's just one product page for example:
http://174.121.38.162/~fordbare/index.php?main_page=product_info&cPath=1_16&products_id=3

From the beginning with IH2, this site's product images would not show. Thumbnails do show, but not the medium and large sizes.

- Yes, permissions are set appropriately.
- The three sizes of the image show in the IH3 admin section.
- I've been uploading the images the same way as I have every other Zencart store I've worked on/built.
- Even though when you try to view the properties of the images and it says the file isn't there, it is. [view thread mentioned below for screenshots]
- Yes, I've doubled and tripled checked all IH3 install files.

So, I thought perhaps upgrading to IH3 would do the trick. Still nada.

I tried to get help in the main forum, but no luck there:
http://www.zen-cart.com/forum/showthread.php?t=180390

I'm at a complete loss here.

Part 2 ...

Been adding more products today and this is the first product that has more than 1 image.

http://174.121.38.162/~fordbare/index.php?main_page=product_info&cPath=1_18&products_id=149

Interesting how the 2nd image shows ... but not it's pop-up.

The mystery continues ...

[DKunev]

OK guys ... two questions from me...

One is why am i getting these debugs in my cache folder:

[04-юни-2011 17:23:37] PHP Warning: imagejpeg() [<a href='function.imagejpeg'>function.imagejpeg</a>]: SAFE MODE Restriction in effect. The script whose uid is 1886 is not allowed to access /www/gadgetshop.bg/www/root/bmz_cache/8 owned by uid 501 in /www/gadgetshop.bg/www/root/includes/classes/bmz_image_handler.class.php on line 655
[04-юни-2011 17:23:37] PHP Warning: imagejpeg() [<a href='function.imagejpeg'>function.imagejpeg</a>]: Invalid filename in /www/gadgetshop.bg/www/root/includes/classes/bmz_image_handler.class.php on line 655


The other is... After installing IH3 Additional images started displaying in a column instead of a row... How do I fix that?

[DKunev]

OK guys ... two questions from me...

One is why am i getting these debugs in my cache folder:

[04-юни-2011 17:23:37] PHP Warning: imagejpeg() [<a href='function.imagejpeg'>function.imagejpeg</a>]: SAFE MODE Restriction in effect. The script whose uid is 1886 is not allowed to access /www/gadgetshop.bg/www/root/bmz_cache/8 owned by uid 501 in /www/gadgetshop.bg/www/root/includes/classes/bmz_image_handler.class.php on line 655
[04-юни-2011 17:23:37] PHP Warning: imagejpeg() [<a href='function.imagejpeg'>function.imagejpeg</a>]: Invalid filename in /www/gadgetshop.bg/www/root/includes/classes/bmz_image_handler.class.php on line 655


The other is... After installing IH3 Additional images started displaying in a column instead of a row... How do I fix that?

Problem number 1 resolved!

The problem consist in the ID that "owns the rights" for the subfolders in bmz_cache which are created by zen_cart...

The solution is: Just copy all the contents of bmz_cache to your computer ... delete the files on the server and upload the downloaded ones again! After that set the permisions to all folders and subfolders to 777

And you should be ok!





One more issue still stays for me! HELP NEEDED

My additional images position and look got messed up after installing IH3 ... They were appearing in a row next to my Main image

And now they are In a column?!?!

Please help!

[nigelt74]

From memory you were asking a while ago how to customise the appearance of the product info page? weren't you, Image handler does effect some of the files that make up that page so check that your changes haven't been overwritten and make sure you merge the files were necessary.

And always provide a link to your site, as we can only guess at the problem being able to see the actual page and underlying code makes problems easier to diagnose

edit--------------------------------------------------------------
what happens if you add

#productAdditionalImages {
clear: right;
margin-left: 310px;
}
to your style sheet

[DKunev]

The code you gave me fixed it!!!

I had the "clear: right" part ... the margin thing made it happen!

I'm a total stranger to css ... i gues i have too do some reading...


Thanks a lot!!!!

[DKunev]

While there's a helpful person in the thread...


Might I ask... why the hover function only doesen't wor for my category images?( the tumbnails of products when you've selected a category)

Link to my store gadgetshop(dot)bg

Cheers!

[nigelt74]

While there's a helpful person in the thread...


Might I ask... why the hover function only doesen't wor for my category images?( the tumbnails of products when you've selected a category)

Link to my store gadgetshop(dot)bg

Cheers!

Thats explained in the readme

For small image hover to work on the product listing pages:
bla bla bala
the following settings must match the Small Image Width and Small Image Height settings:
Subcategory Image Width
Subcategory Image Height
Image - Product Listing Width
Image - Product Listing Height
Image - Product New Listing Width
Image - Product New Listing Height
Image - New Products Width
Image - New Products Height
Image - Featured Products Width
Image - Featured Products Height
Image - Product All Listing Width
Image - Product All Listing Height

On this page the ones that the hover don't work on are set to 100 whilst the others Промоции на месец юни Specials? are set to 112 so change all the above sizes to 112

[DKunev]

Check if you have different owner id's for the bmz_cache folders and the subfolders which are created form zencart!

If they are different folow this:

Problem number 1 resolved!

The problem consist in the ID that "owns the rights" for the subfolders in bmz_cache which are created by zen_cart...

The solution is: Just copy all the contents of bmz_cache to your computer ... delete the files on the server and upload the downloaded ones again! After that set the permisions to all folders and subfolders to 777

And you should be ok!

.....

[DKunev]

One question from me about IH3 and Lightbox...


I see that Lightbox changes the file aditional_images.php in which IH3 also has code

When I install Lightbox what should i do with that file? Overwrite? Merge somehow?

Thanks!

[ScriptJunkie]

The answer to your question is in the READ_ME file. Have a look at the tab "Misc" - specifically the first section that talks about using IH3 with Zen Lightbox.

One question from me about IH3 and Lightbox...


I see that Lightbox changes the file aditional_images.php in which IH3 also has code

When I install Lightbox what should i do with that file? Overwrite? Merge somehow?

Thanks!