Hi,
I have installed the reward module and everything worked fine. I made a test order and received pending points. After changing the status to dispatched the points were moved to earned points. I then made a 2nd order and successfully redeemed the points but noticed I didn't get any points for the 2nd order.
I have tried to make a lot of test orders as a different customer, when I put an item to the shopping basket I can see a number of points for products in basket. However, when I place an order I receive no points at all.
I have tried all different settings (point status single/advance etc.) but cannot get it work. I get no error message at all. Please help as I have no idea what to do now.

I can't see to find Reward Point Mod Diagnostic Tool anywhere. The link
http://www.omnicia.com/rpd.zip doesn't work though.
Thanks a lot
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