Image Handler 3 Support Thread (for ZC v1.3.9)

[AshleyNG2]

Thank you to all of your trying to help me. Over the weekend I will reupload the files folder-by-folder to make sure it all goes through.

I am using ZenCart 1.3.9h and IH3.0.

I'll let you guys know how it goes probably on Sunday!!

Cheers

1)
No, Image handler is basically a php script, most people don't upload massive image over a megabyte (the images you have are photographic quality not web optimised), in all likelyhood image handler is choking (timing out) on the sheer size of the images/ one of your images is 1.3 MB (1,305,878 bytes) in size,

Basically what you could try is, saving those images for the web normally that would mean they are about 10-20% of the filesize but they still look the same on a monitor.

Image handler will create all 3 sizes but the problem is "possibly" that the raw file is so big that the script is timing out before completeing.

This does happen ocasionally and it is normally down to either really large raw files or something corrupted

2)
What version of Imagehandler are you using, and what version of Zencart?

3)
Did you get the admin/imagehandler.php page working, because this is where image handler is installed from, and from what you say you seem to have installed it


edit---------------------------------------------------------------------------
4)
What errors are showing in the /cache folder in the rot of your site
note the errors will be in the /cache folder not the /bmz_cache folder

[nigelt74]

Prophet

If it works on your local machine but not on the server then that normally means a server issue rather than an imagehandler or Installation problem, so you need to try and work out what the difference is,

Have you tried the below as previously asked?

3) Does the original image have an uppercase file extension eg image.JPG, and what happens if you replace the image with one with a lowercase extension
4) Did the image show before installing Image handler?
5) What happens if you change

Admin --> configuration --> IH small images filetype

from no_change to jpg

and do the same for

Admin --> configuration --> IH medium images filetype
Admin --> configuration --> IH medium large filetype

Other things to try (most of these have worked for various people in the past, normally these ones are caused by weird server things that we can't replicate, or at least i can't, possibly a combination of folder ownership and permissions)


1) try deleting the .htaccess file in the /bmz_cache folder, does this make a difference?
-- if not re-upload it
-- If it does try copying the .htaccess from images (or creating a new one, ask us how or copy contents from existing one)

2) Delete the entire bmz_cache folder, and create a new one using cpanel or your hosting provided file manager (Check permissions are set right)

3) Are files being created in the bmz_cache? and can you view them in your browser? via a direct link and if so can you provide
a) a direct link to a file in the bmz_cache
b) a direct link to the source image file in the images folder
c) a link to the product it is supposed to display for

[PROpheT]

1) If it does try copying the .htaccess from images

here is the problem. I replaced .htaccess and now everything working.
thanks

[idc1]

In need of some help...
LOCAL test server - everything works fine

GODADDY linux server - IH3 acting up

I'm using V1.3.9h, with column grid 1.3.8, dual pricing 1.7, and IH3.

I have tried to delete .htaccess, copy and past .htaccess, clear bz_cache, uninstall & reinstall, checked & rechecked setitngs, etc. What I am noticing is:

admin>config>images>Image - Use Proportional Images on Products and Categories = 1 then
-Product thumbnails are sized correctly and watermarked
-Subcategory Image is not watermarked & the hover over does not work. (please note that the 45 degree watermark is in the original image file and not part of the IH3 functionality) http://skippypages DOT com/zen-cart-...45_1180_108850 (replace" dot " with ".")
-Category Icon Image is a fraction the size it should be and is not watermarked (please note that the 45 degree watermark is in the original image file and not part of the IH3 functionality). http://skippypages DOT com/zen-cart-..._108850_104150 (replace" dot " with ".")
-again the above worked fine on my xammp test set up.

admin>config>images>Image - Use Proportional Images on Products and Categories = 0 then
-Product thumbnails are sized correctly still,
-No watermarks anywhere (except the 45 degree watermarks in a few of my original image files.)
-Subcategory Image sized appropriately
-Subcategory Image hover over does NOT work
-Category Icon Image is the size it should be (520x375).



Any thoughts out there as to why or if the Image-User Proportional Images on Producst and Categories would cause this?

[DivaVocals]

None since you gave us only a PORTION of your image settings.. How about posting the rest..

In need of some help...
LOCAL test server - everything works fine

GODADDY linux server - IH3 acting up

I'm using V1.3.9h, with column grid 1.3.8, dual pricing 1.7, and IH3.

I have tried to delete .htaccess, copy and past .htaccess, clear bz_cache, uninstall & reinstall, checked & rechecked setitngs, etc. What I am noticing is:

admin>config>images>Image - Use Proportional Images on Products and Categories = 1 then
-Product thumbnails are sized correctly and watermarked
-Subcategory Image is not watermarked & the hover over does not work. (please note that the 45 degree watermark is in the original image file and not part of the IH3 functionality) http://skippypages DOT com/zen-cart-v1.3.9h-full-fileset-10262010/index.php?main_page=index&cPath=45_1180_108850 (replace" dot " with ".")
-Category Icon Image is a fraction the size it should be and is not watermarked (please note that the 45 degree watermark is in the original image file and not part of the IH3 functionality). http://skippypages DOT com/zen-cart-v1.3.9h-full-fileset-10262010/index.php?main_page=index&cPath=45_1180_108850_104150 (replace" dot " with ".")
-again the above worked fine on my xammp test set up.

admin>config>images>Image - Use Proportional Images on Products and Categories = 0 then
-Product thumbnails are sized correctly still,
-No watermarks anywhere (except the 45 degree watermarks in a few of my original image files.)
-Subcategory Image sized appropriately
-Subcategory Image hover over does NOT work
-Category Icon Image is the size it should be (520x375).



Any thoughts out there as to why or if the Image-User Proportional Images on Producst and Categories would cause this?

[nigelt74]

here is the problem. I replaced .htaccess and now everything working.
thanks

No worries, we see this happen occasionally, and there never seems to be a commonality between the cases, it seems to crop a randomly.

[nigelt74]

-Category Icon Image is the size it should be (520x375).

That image isn't being handled by image handler (it should be though), are you sure all folders have been renamed, there should be 2, one in modules and one in templates.

Also as Diva said post your all your image settings here, if settings are set wrong IH won't handle some of the images

you should just be able to highlight all the settings and cut 'n paste them here as AshlyNG did a few posts back

[idc1]

Guess it's true, assuming gets you into trouble. I assumed the settings were irrelevant since they were the same in both the working local site and the remote site. Sorry and here are the settings:

Title Value Action
Small Image Width 100
Small Image Height 80
Heading Image Width - Admin 57
Heading Image Height - Admin 40
Subcategory Image Width 100
Subcategory Image Height 80
Calculate Image Size true
Image Required true
Image - Shopping Cart Status 1
Image - Shopping Cart Width 50
Image - Shopping Cart Height 40
Category Icon Image Width - Product Info Pages 520
Category Icon Image Height - Product Info Pages 375
Top Subcategory Image Width 150
Top Subcategory Image Height 85
Product Info - Image Width 150
Product Info - Image Height 120
Product Info - Image Medium Suffix _MED
Product Info - Image Large Suffix _LRG
Product Info - Number of Additional Images per Row 3
Image - Product Listing Width 100
Image - Product Listing Height 80
Image - Product New Listing Width 100
Image - Product New Listing Height 80
Image - New Products Width 100
Image - New Products Height 80
Image - Featured Products Width 100
Image - Featured Products Height 80
Image - Product All Listing Width 100
Image - Product All Listing Height 80
Product Image - No Image Status 1
Product Image - No Image picture no_picture.gif
Image - Use Proportional Images on Products and Categories 1
IH resize images yes
IH small images filetype no_change
IH small images background 255:255:255
IH small images compression quality 85
IH small images watermark yes
IH small images zoom on hover yes
IH small images zoom on hover size Medium
IH medium images filetype no_change
IH medium images background 255:255:255
IH medium images compression quality 85
IH medium images watermark yes
IH large images filetype no_change
IH large images background 255:255:255
IH large images compression quality 85
IH large images watermark yes
IH large images maximum width 750
IH large images maximum height 550
IH watermark gravity Center

[idc1]

That image isn't being handled by image handler (it should be though), are you sure all folders have been renamed, there should be 2, one in modules and one in templates.

yes the includes/modules/YOUR_TEMPLATE and includes/templates/YOUR_TEMPLATE have been renamed and the files are in the correct spot.

[wildchick]

I have installed image handler 3, how do I add more large and medium images to be browsed on the product page? Seems simple, but I dunno how.

Is there an easy way?


I found this, but i would like to avoid:

"From the Admin, you edit a product and specify an image file called:
a_bugs_life.gif
and put it in the
/images/dvd directory via the drop down.

Now you use your FTP program to upload additional images to /images/dvd
a_bugs_life_01.gif
a_bugs_life_02.gif
a_bugs_life_03.gif
a_bugs_life_04.gif

I used the numbers so these would load in order, as the additional images are loaded alpha/numeric.

For the large image (used in popups) I use FTP and upload:
/images/large/dvd/a_bugs_life_01_LRG.gif
/images/large/dvd/a_bugs_life_02_LRG.gif
/images/large/dvd/a_bugs_life_03_LRG.gif
/images/large/dvd/a_bugs_life_04_LRG.gif

For the medium image (used as the main image on the product_info page) I upload via FTP:
/images/medium/dvd/a_bugs_life_MED.gif
"