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  1. #1
    Join Date
    Jan 2010
    Posts
    105
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    Default Problem sending email when updating orders

    Hi,

    When I go into Customers -> Orders and update the status of an order (eg. from Pending to Processing), and leave the 'Notify Customer' option set to Email, I'm getting an error.

    The error varies depending on what I have the Email Transport Method set to in the Configuration -> Email options, but no matter what I set it to I get some kind of error; "Email Error: Could not instantiate mail function. Please check Admin->Configuration->Email Options->Email Transport" or "Email Error: Could not execute: /usr/sbin/sendmail" or "Email Error: Could not execute: /var/qmail/bin/sendmail"

    However the emails are actually being delivered - this store is still in the test stages, and I have my own details entered as the customer.

    I've checked through everything I can think of and I just don't know where to go next, so any help would be greatly appreciated!

    J.

  2. #2
    Join Date
    Apr 2010
    Posts
    4
    Plugin Contributions
    1

    Default Re: Problem sending email when updating orders

    Which hosting provider are you using? Is this Linux or Windows hosting? What version of PHP are you running Zen Cart on?
    Last edited by Jasonh; 2 Nov 2011 at 06:40 AM. Reason: Missing signature!
    Jason Humphrey
    Ink Cartridges

  3. #3
    Join Date
    Jan 2010
    Posts
    105
    Plugin Contributions
    0

    Default Re: Problem sending email when updating orders

    Hosting Provider - Blacknight

    Linux hosting

    php version - 5.2.9

    ZenCart version / db patch level - both 1.3.9f

 

 

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