Will this work with Quick Books Premier Nonprofit Edition 2009??
installed the qbi file and everything is working, with two odd exceptions.
I am using zencart 1.3.9 and the free version of QBI.
My product, and shipping tabs are not showing all the options.
I am using one product with two attributes. Color: white, black. Size: S, M, L, X-L. I will be adding more but I want to make sure everything is working first.
On the Match tab then products tab, I do not see all the attributes for my product.
It shows only: small, medium, large, x-large, black, white.
Then on the Match tab then shipping tab it shows the usps options, but does not show the fedex options that I have installed in the cart as a mod.
I checked the create iif tab then went to the All previous Products download file button and I can see in that file that all the attributes are showing. Small:White, Small:Black, Medium:White, Medium:Black , Large:White, Large:Black, X-Large:White, X-Large:Black
Please help, PS I am NOT a programer, so I will most likely be lost if you tell me code to look at.
reading the manual from top to bottom and back didn't help, asking the software vendor for help got no responds via emails, or tickets, so have to ask here. help me please. I am using paid latest version of qbi import with 1.3.9h zen-cart and quickbooks 11 enterprice. when i am importing orders it is importing only orders that not have any shipping charges or sales tax charges. Any order that has sales tax charges or shipping charges shows error: "The transaction is not in balance. Make sure the amount in the detail area on the form for this transaction equals the amount at the top of the form" and then saying can't record invalid transaction. i have matched sales tax, shipping, items, payments. only thing is missing i dont know how to match discounts and fees. we are running 20% 30% 10% discounts online sometimes and we charge a handling fee for shipping. could this be the problem? if yes how you match these? do i need to create a new item in quickbooks as discount for 20% for example?
Also i think there is a rounding issue between qb and zen-cart. zen is rounding discounted items totals this way (i.e 34,37 + 34,37 = 68,73). can this be the issue for my qb error?
Last edited by simpledomaining; 2 Dec 2011 at 10:39 AM.
I've been using this add-on for several months and aside from a few minor issues has worked flawlessly, until today.
When I exported my orders there is one missing, I've looked at the data, the qbi_imported field is set to 0 in the orders table. Does anyone know what other fields are in the query and what they need to be set to to show as a new order?
Thanks for your help!
Leslie
I was floating in a peaceful sea...rescued by a sinking ship.
Hi,
The qbi_imported field is set to:
2 for new orders
1 right after an order is exported with QBI
0 after the next batch is exported with QBI
For orders to show as new, they must:
1) never have been exported by QBI (qbi_imported=2)
2) meet the criteria on the QBI Options page for "Export orders with status:"
In order for qbi_imported to be set to 0, the order had to have been exported (unless you just installed QBI for the first time, where all existing orders are set to 0).
It is possible that the order was previously exported, but there was an error in it that prevented it from being imported into QB. But in this case, you would normally get an error message in QB while importing the iif file.
Also, check both Sales Receipts and Invoices in QB for the order. In a normal setup using a payment gateway, orders will import as Sales Receipts. But, if you allow checks or money orders to be sent, then that order would have imported as an Invoice.
For now, you can reset qbi_imported to 2 for that order, and try again and see what happens.
Thanks,
Adam (QBI developer)
I give limited help with the free version. I'm not sure why you are having the issue with Attributes (are you using any contributions that might affect this?). One way around it is that you follow the instructions and just make your QB Item and Subitem Names the same as your ZC Products and Attributes. Then you don't need to do matching. You can easily set this up by exporting the products from QBI and importing them into QB.
For the shipping modules, this version of QBI automatically detects shipping modules and shipping methods. However, the implementation of the shipping modules is very inconsistent, so sometimes this doesn't work. You can get around this by disabling the automatic detection and entering them manually into the appropriate QBI table. I've given instructions for doing this quite a few times in the forum, so if you search you should find it (if they were handy, I'd repost them now).
Thanks,
Adam
Bookmarks