Super Orders v3.0 Support Thread (for ZC v1.3.9)

[DivaVocals]

I missed your post

Can you point me on the right direction where to find the fix? I really didn't find it... Please I will treat you well when you come to visit.

I didn't post the fix I only indicated that the fix is to be a part of the next release.. I'm still working on the next SO release, but I'm afraid personal health issues have taken a priority over this. I am hoping to not only have it done by year end (or 1st part of Jan), but to include v1.5 updates as well..

[DivaVocals]

Or is there a way to unhide admin comments so they become visible to the customer?

thanks!

Admin (hidden) comments is standard Zen Cart behavior.. Can't "unhide" them in default orders.php and super_orders.php is no different. There are no plans to include functionality which would allow shopowners the ability to "unhide" comments that were previously hidden. Seems the better approach for shopowners is to simply not make comments hidden comments to begin with.

[accent2010]

Try re-uploading those pages, clearing your cache, and checking again. Sometimes files get corrupted during the upload process.

It doesn't work. It works on my other website though. The difference between this two sites is the first site has SEO url google base mods. Will it be problem?

[Mr. Xter]

I am lost here. Sorry to post this way. Please, can someone tell where the POST NEW THREAD button is? Spent one hour looking, not feeling very Zen right now.

We have used zen cart for over a year, now this happened...

Here is my problem:

in subject of email;
PayPal Express Checkout Error

in body of email;
- (7) couldn't connect to host

This has shown up with ALL our Zen Carts.

PayPal states, no errors
Host states, no errors
We tested, no errors
We still get about 10 of these alerts a day.
Customers call and say they can't check out with PayPal Express.

Something is wrong here.

What is this?
PayPal Express Checkout Error
- (7) couldn't connect to host

thank you for any help

:o)

ps: hope I can find this after I post

[ScriptJunkie]

You're in the wrong place. Go to the PayPal Express Checkout Support board. Once there, look through the list of threads to see if there's already a thread for your problem. If there is, read through it to see if there's a solution. If there isn't...then post a reply.

Only if there is no thread on that board that addresses your problem...you may then start a new thread on that board. Do it by scrolling to the bottom of the page and clicking "New Thread".

I am lost here. Sorry to post this way. Please, can someone tell where the POST NEW THREAD button is? Spent one hour looking, not feeling very Zen right now.

We have used zen cart for over a year, now this happened...

Here is my problem:

in subject of email;
PayPal Express Checkout Error

in body of email;
- (7) couldn't connect to host

This has shown up with ALL our Zen Carts.

PayPal states, no errors
Host states, no errors
We tested, no errors
We still get about 10 of these alerts a day.
Customers call and say they can't check out with PayPal Express.

Something is wrong here.

What is this?
PayPal Express Checkout Error
- (7) couldn't connect to host

thank you for any help

:o)

ps: hope I can find this after I post

[Mr. Xter]

Thank you very much. Feeling more Zen now.

:o)

[gothstone]

Just installed Super Orders 3.0 and its working great, but it does not appear to have the Customer Comments Column that the normal orders screen does. Can someone help me patch that in, as I rely on seeing that yellow dot to tell me to pay attention to what the customer wants, not just pack the order and ship it. Thanks!

[Danielle]

Just a quick question regarding this mod - if a customer pays via Paypal, and we do a partial or full refund in super orders, does it automatically refund them via Paypal? Or do we then also have to login to Paypal to issue the refund manually?

Thanks!

[accent2010]

Just a quick question regarding this mod - if a customer pays via Paypal, and we do a partial or full refund in super orders, does it automatically refund them via Paypal? Or do we then also have to login to Paypal to issue the refund manually?

Thanks!

I think Super order does NOT handle any payment or refund. You will need to do the partial refund in your regular zen-cart edit order.

[DivaVocals]

Just a quick question regarding this mod - if a customer pays via Paypal, and we do a partial or full refund in super orders, does it automatically refund them via Paypal? Or do we then also have to login to Paypal to issue the refund manually?

Thanks!

You can initiate the PayPal refund via Super Orders. You do not have to do this via the default orders.php anymore.. (it was HUGE change we made in the latest version).

I think Super order does NOT handle any payment or refund. You will need to do the partial refund in your regular zen-cart edit order.

This is not true.. refunds can be initiated via Super Orders.