Mailbeez After Sales Modules

[mailbeez]

hi you say in simulation mode the modules run through w/o issues?
if they stop in production mode a reason could be the way you configured your email. In some configurations (can't remember which) the sending stops if the email address is no (longer) valid.
Could that be a reason?

what are your email settings in zencart?

please also check the tracking report (mailbeez > reports)

[ak6000]

hi you say in simulation mode the modules run through w/o issues?
if they stop in production mode a reason could be the way you configured your email. In some configurations (can't remember which) the sending stops if the email address is no (longer) valid.
Could that be a reason?

what are your email settings in zencart?

please also check the tracking report (mailbeez > reports)

Thanks for your reply.

In regard to invalid email address, I saw one invalid email in Winback. The email was sent and nothing was stopped. Later I received a non-delivered error message from my mail system. So I assume that was not the cause?

In regard to Simulation vs. Production. I went back and did a complete side by side comparison. This is what I found in Simulation:

1. If I run any module by itself and let it complete without running another module everything works find and all emails get sent without any problem.

2. If I start one module, for example Review, and start another one before the review module completed sending all the emails I get this error message when I run the second module "MailHive process locked until 2012-02-12 15:19:17 (58 secs left)" and the first module stops sending the email in the middle of the list and the second emails never gets send.

In this case I had 18 emails in Review, I started the Review and after sending about 5 emails I started No Purchase and I only received 6 out of 18 for Review and none for No purchase.

Please note that in Production I got portions of both modules.

Finally, for email options, in Maibeez I have set Override Zencart Email Template System to True and Double Dot Bugfix to False and my Zen-Cart email configurations are:

E-Mail Transport Method PHP
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails true
Send E-Mails true
Email Archiving Active? false
E-Mail Friendly-Errors true
Email Address (Displayed to Contact you)
Email Address (sent FROM)
Emails must send from known domain? Yes
Email Admin Format? HTML
Send Copy of Order Confirmation Emails To
Send Copy of Create Account Emails To - Status 1
Send Copy of Create Account Emails To
Send Copy of Tell a Friend Emails To - Status 1
Send Copy of Tell a Friend Emails To
Send Copy of Customer GV Send Emails To - Status 1
Send Copy of Customer GV Send Emails To
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To
Send Copy of Admin Discount Coupon Mail Emails To - Status 0
Send Copy of Customer Admin Discount Coupon Mail Emails To
Send Copy of Admin Orders Status Emails To - Status 0
Send Copy of Admin Orders Status Emails To
Send Notice of Pending Reviews Emails To - Status 1
Send Notice of Pending Reviews Emails To
Set "Contact Us" Email Dropdown List
Allow Guest To Tell A Friend false
Contact Us - Show Store Name and Address 1
Send Low Stock Emails 0
Send Low Stock Emails To
Display "Newsletter Unsubscribe" Link? true
Audience-Select Count Display false
SMTP Email Account Mailbox YourEmailAccountNameHere
SMTP Email Account Password ****************
SMTP Email Mail Host mail.EnterYourDomain.com
SMTP Email Mail Server Port 25
Convert currencies for Text emails £,£:€,€

Thanks so much for your help.

[mailbeez]

1. If I run any module by itself and let it complete without running another module everything works find and all emails get sent without any problem.

ok

2. If I start one module, for example Review, and start another one before the review module completed sending all the emails I get this error message when I run the second module "MailHive process locked until 2012-02-12 15:19:17 (58 secs left)" and the first module stops sending the email in the middle of the list and the second emails never gets send.

if you would like to run all modules at once, please use the cron-url. you find this url on mailbeez > configuration > first entry > footer-area.

the process lock is important to avoid double sendings with overlapping sending-processes. when you run manually let the first module finish before you close the popup and go to the next.

so far everything looks ok, just give the modules time to complete their task and use the cron-url to run all modules.

cord

[ak6000]

ok


if you would like to run all modules at once, please use the cron-url. you find this url on mailbeez > configuration > first entry > footer-area.

the process lock is important to avoid double sendings with overlapping sending-processes. when you run manually let the first module finish before you close the popup and go to the next.

so far everything looks ok, just give the modules time to complete their task and use the cron-url to run all modules.

cord

Hi Cord, thanks so much for your help.

I ran each module manually, one at the time, and everything worked just fine.

I also checked with my hosting company and they don't allow me to run corn job. I saw you have a paid module that runs your modules automatically without the need for a corn job.

Can I use your module instead and not worrying about over lapping modules?

[mailbeez]

hi,

yes, the built in process control (MailBeez V2.5) takes care of that - regardless how you trigger MailBeez (by cronjob or the "run MailBeez automatically" module)

cheers
cord

[sunrise99]

I get a 404 – what can I do?
You have a SEO add-on installed which is attempting to rewrite the URLs of the MailBeez system.

Solution: You need to add:

mailhive.php

admin/mailbeez.php

as exclusions to avoid rewriting these URLs.

then How to add into .htaccess ??

[sunrise99]

I add the following on .,htaccess


RewriteRule ^mailhive.php$ - [L]


still have issue: Page Not Found

I install SEO module

[mailbeez]

hi sunrise,

it is very depending on your SEO module how to modify it. The vendor of that module should be able to help you, how to exclude specific pages.

cord

[sunrise99]

hi sunrise,

it is very depending on your SEO module how to modify it. The vendor of that module should be able to help you, how to exclude specific pages.

cord

I use Simple SEO URL , I read all post on The vendor of that module, they have NOT detail how to do it.

[creinold]

Install Ceon URI Mapping v4.x instead of simple seo you'll be a lot happier. ;)