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  1. #1
    Join Date
    Mar 2012
    Posts
    2
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    Default Re: usps.com Click-n-ship AutoFill Button Contrib

    Yes, that is the same problem I am having - I would like it to use the return address from ZenCart.

  2. #2
    Join Date
    Mar 2012
    Posts
    6
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    Default Re: usps.com Click-n-ship AutoFill Button Contrib

    Hello again - I'm back to report that I'm going to revert back to the original non-functioning USPS autofill file due to customers getting the following message during checkout:

    "We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use. If you prefer to use USPS as your shipping method, please contact us for assistance. (Please check that your Zip Code is entered correctly.)"

    The orders are able to go through fine if they proceed with checkout (b/c I use a flat rate shipping fee and do not need USPS to provide a shipping quote), but it's annoying for customers to get that message as they then send me an email asking what the problem is, etc.

    Not sure what in particular is causing that error message, but I used the modified file as originally provided and the one w/my add'l edits. I got the error message with both.

  3. #3
    Join Date
    Apr 2006
    Location
    Midland TX
    Posts
    428
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    0

    Default Re: usps.com Click-n-ship AutoFill Button Contrib

    Quote Originally Posted by JanisL View Post
    Hello again - I'm back to report that I'm going to revert back to the original non-functioning USPS autofill file due to customers getting the following message during checkout:

    "We are unable to find a USPS shipping quote suitable for your mailing address and the shipping methods we typically use. If you prefer to use USPS as your shipping method, please contact us for assistance. (Please check that your Zip Code is entered correctly.)"

    The orders are able to go through fine if they proceed with checkout (b/c I use a flat rate shipping fee and do not need USPS to provide a shipping quote), but it's annoying for customers to get that message as they then send me an email asking what the problem is, etc.

    Not sure what in particular is causing that error message, but I used the modified file as originally provided and the one w/my add'l edits. I got the error message with both.
    I am confused with your post. What does Click-N-Ship have to do with your customer getting email and shipping flat rate? I have made the latest change and set the default to "same" now Click-N-Ship works better than it has before with no errors. Please explain in more detail how your customers are getting message about Zip Code.

 

 

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