Mailbeez After Sales Modules

**dysfunctional** · 13 Mar 2012, 09:19 AM

Hi!

I have been running some of the mailbeez modules for months and I really love them :).

However, I do have a question about the review reminder advanced. It looks like my customers get reminder about leaving reviews even though they´ve already left their review...

Right now I have this customer, he got the first review reminder mail on the 10th of march, so he left his review on the 11th, but still he got a reminder tonight that he still did not left his review.

Is this a known bug, or? I´m on version 2.3. Would it help to upgrade?

Best regards

**mailbeez** · 13 Mar 2012, 10:15 AM

hi peter,

for support on premium modules just send me an email.

However always make sure you are on the latest version of all modules!

The second reminder should only list those products which have been not reviewed. so if the customer purchases two product but only reviews one the reminder will list the second one.

regards
cord

PS: check out MailBeez ReferralHoney:
http://www.mailbeez.com/download/mailbeez-referral-honey/

**mailbeez** · 18 Mar 2012, 10:01 PM

Preview MailBeez V2.6

just a quick list of features of MailBeez V2.6 coming this spring:

option to use PHPMailer instead of ZenCarts Email Engine
Bounce Handling - soft / hard bounces
Tracking of which emails have been opened
Click-Tracking
MailChimp ready: use MailChimp to send MailBeez generated emails (Integration developed in close cooperation with MailChimp)
Google Analytics Campaign Analytics on MailBeez Dashboard
and of course bugfixing ;.-)

regards
cord

**mailbeez** · 19 Mar 2012, 09:06 AM

just a short note:

the MailChimp Integration will not be included in MailBeez V2.6, but separately available as Premium Addon.
The Integration is already running in production, but only available on request for pilot merchants - the set-up and configuration is quite complex and not as easy as with the other MailBeez modules

cheers
cord

**badarac** · 24 Apr 2012, 06:56 PM

I hope you can point me in the right direction on this one. Mailbeez 2.5 installed on ZC 1.3.8a. Sending a test e-mail in html format and the email contains $EMAIL_SUBJECT as the first line above the logo. The email engine is configured with override ZC true. The mailhive/common/email_html.tpl contains:

<html>

<head>
<title>{$subject}</title>
{literal}
<style type="text/css">
td {
font-family: Arial, Helvetica;
font-size: 12px;
}
</style>
{/literal}
</head>
<body bgcolor="#FFFFFF" text="#000000" vLink="#3a6ea5" aLink="#cc0000" link="#3a6ea5">


<table border="0" cellpadding="0" cellspacing="0" align="center" width="600">
<tr valign="top">
<td height="144"><a href="http://www.domain.com/zen/"><img src="http://www.domain.com/zen/mailhive/common/images/default_emailheader.gif" border="0" hspace="0" vspace="0"
width="600"></a></td>
</tr>
</table>

Any idea where this is coming from?

**mailbeez** · 24 Apr 2012, 07:33 PM

Originally Posted by badarac

The email engine is configured with override ZC true.

this setting works only for zencart 1.3.9+, so the zencart default email template is still applied.

Either adopt your email function as described on http://www.mailbeez.com/documentatio...tion-zen-cart/ or adopt your email templates.

The next release of MailBeez V2.6 will come with the option to use a separate email engine, which will give full control on the layout, but also allows e.g. bounce handling.

cord

**ScriptJunkie** · 24 Apr 2012, 07:45 PM

The issue you post is a relatively easy fix (which is posted elsewhere in this thread), but you shouldn't bother with it because you are using a version of this mod that was built for ZC150. It will likely have many other problems once you solve this issue because you're using the wrong version of the mod with the wrong version of ZC.

However, your much bigger problem is that you're using a version of ZC that is not only outdated, but terribly unsecure and totally vulnerable to hacks. Reputable store owners no longer use ZC138 because the security issues with it also put their customers at risk.

Recommend you update to ZC150 immediately.

Best way to do this is to

1. back up your site files and database
2. make a list of all the mods you use
3. make a list of any files you have customized (use Beyond Compare or WinMerge to do file comparisons between your files and the 138a fileset to identify these files)
4. make a list of the settings for your shipping, payment, and order totals modules (from the admin)
5. uninstall all of your addons - including their database changes
6. make another backup of the store and database after addons are removed so if you make a mistake during upgrade, you have a cleaner version to start over with
7. download ZC150
8. Upgrade it per the instructions in the docs folder that's included in the zc150 zip file
9. Search the forum to find out which of your mods have been updated for zc150
10. Reinstall those mods that have been updated, say goodbye to the rest until they are updated

Good luck and happy Zenning

Originally Posted by badarac

I hope you can point me in the right direction on this one. Mailbeez 2.5 installed on ZC 1.3.8a. Sending a test e-mail in html format and the email contains $EMAIL_SUBJECT as the first line above the logo. The email engine is configured with override ZC true. The mailhive/common/email_html.tpl contains:

<html>

<head>
<title>{$subject}</title>
{literal}
<style type="text/css">
td {
font-family: Arial, Helvetica;
font-size: 12px;
}
</style>
{/literal}
</head>
<body bgcolor="#FFFFFF" text="#000000" vLink="#3a6ea5" aLink="#cc0000" link="#3a6ea5">


<table border="0" cellpadding="0" cellspacing="0" align="center" width="600">
<tr valign="top">
<td height="144"><a href="http://www.domain.com/zen/"><img src="http://www.domain.com/zen/mailhive/common/images/default_emailheader.gif" border="0" hspace="0" vspace="0"
width="600"></a></td>
</tr>
</table>

Any idea where this is coming from?

**badarac** · 24 Apr 2012, 07:47 PM

Thanks Cord. I made the change and it works perfectly.

**badarac** · 24 Apr 2012, 07:49 PM

Originally Posted by ScriptJunkie

The issue you post is a relatively easy fix (which is posted elsewhere in this thread), but you shouldn't bother with it because you are using a version of this mod that was built for ZC150. It will likely have many other problems once you solve this issue because you're using the wrong version of the mod with the wrong version of ZC.

However, your much bigger problem is that you're using a version of ZC that is not only outdated, but terribly unsecure and totally vulnerable to hacks. Reputable store owners no longer use ZC138 because the security issues with it also put their customers at risk.

Recommend you update to ZC150 immediately.

Best way to do this is to

1. back up your site files and database
2. make a list of all the mods you use
3. make a list of any files you have customized (use Beyond Compare or WinMerge to do file comparisons between your files and the 138a fileset to identify these files)
4. make a list of the settings for your shipping, payment, and order totals modules (from the admin)
5. uninstall all of your addons - including their database changes
6. make another backup of the store and database after addons are removed so if you make a mistake during upgrade, you have a cleaner version to start over with
7. download ZC150
8. Upgrade it per the instructions in the docs folder that's included in the zc150 zip file
9. Search the forum to find out which of your mods have been updated for zc150
10. Reinstall those mods that have been updated, say goodbye to the rest until they are updated

Good luck and happy Zenning

Thanks for the advice. This is a client's site which she has no intention of upgrading.

**ScriptJunkie** · 24 Apr 2012, 07:58 PM

Yikes! Naturally, you only have so much control over your client, but I hope that you'll encourage the client to upgrade and provide the reasons why upgrade is necessary. I sure as heck wouldn't buy anything from your client's site as long as they insist upon using software that is not secure.

Thread: Mailbeez After Sales Modules

Thread Tools

Search Thread

Display

Re: Mailbeez After Sales Modules

Re: Mailbeez After Sales Modules

Re: Mailbeez After Sales Modules

Re: Mailbeez After Sales Modules

Re: Mailbeez After Sales Modules

Re: Mailbeez After Sales Modules

Re: Mailbeez After Sales Modules

Re: Mailbeez After Sales Modules

Re: Mailbeez After Sales Modules

Re: Mailbeez After Sales Modules

Bookmarks

Bookmarks

Posting Permissions