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  1. #311
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by desertmoon View Post
    Not sure what post you are referring to which has this same issue, but based on the error log you've posted it seems unrelated to IH4. It appears to be some sort of sessions error.

    ok I have :
    Zen 1.5
    IH4 v4
    only other add on is google feeder and desert noon template
    server info: Server Information

    Server Host: boscgi4603.eigbox.net (38.113.1.136) Database Host: madmatterphotoscom.ipagemysql.com (10.20.40.118)
    Server OS: Linux 3.0.9-bl3-grsec Database: MySQL 5.0.91-log
    Server Date: 08/07/2012 10:34:50 Database Date: 08/07/2012 10:34:50
    Server Up Time: Unsupported HTTP Server: Apache/2
    PHP Version: 5.2.17 (Zend: 2.2.0) PHP Memory Limit: 18M PHP Safe Mode: Off
    PHP File Uploads: On Max Size: 2M POST Max Size: 8M
    Database Data Size: 460 kB Database Index Size: 448 kB

    The reason i was thinking it was IH is because if I go to configuration/image handler resize and switch it to no the site works fine, just have crappy pictures.
    I assume you looked at my site i am going to turn it to no again so that is is at least working.
    Thank you so much for getting back to me
    That doesn't necessarily make IH4 the cause, it means it is illuminating an issue on your site when turned on.. It's some kind of session error based on the log you posted. No one else has ever reported a similar issue which is why I am fairly certain that IH4 is not the true source of the issue..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #312
    Join Date
    Aug 2012
    Posts
    20
    Plugin Contributions
    0

    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by Ajeh View Post
    Check and see why this product is broken:
    index.php?main_page=product_info&cPath=66_68&products_id=269

    Is there something odd about the description or the image?
    Ajeh,

    Thanks so much. It turns out that the image file for that one item was corrupted. As much as I was able to narrow the issue down, I wouldn't have been able to figure it out in a million years.

    -R

  3. #313
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Image Handler 4 Support Thread

    You are most welcome ... thanks for the update that the problem with this listing was related to a bad image on the Product ...
    Linda McGrath
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  4. #314
    Join Date
    Oct 2007
    Posts
    63
    Plugin Contributions
    0

    Default Re: Image Handler 4 Support Thread

    Very nice plugin, so far everything has been working well for me except one issue - when I upload my images to my product listings, the thumbnail previews don't load and show a broken image. The images are saved and loading find on my site though. I couldn't find anything specifically in here on how to fix it but I think I read it has to do with my config file? Any ideas on how to get this working because it would make things 10x easier if I could see the thumbnails for my products.

  5. #315
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by menappi View Post
    Very nice plugin, so far everything has been working well for me except one issue - when I upload my images to my product listings, the thumbnail previews don't load and show a broken image. The images are saved and loading find on my site though. I couldn't find anything specifically in here on how to fix it but I think I read it has to do with my config file? Any ideas on how to get this working because it would make things 10x easier if I could see the thumbnails for my products.
    Issues with your configure.php file have nothing to do with IH4 configuration. this file is required for Zen Cart to work and if it's set up incorrectly not only will you have issues with Zen Cart not functioning properly, but other mods (including IH4 will also not function properly). This thread is not the right place for getting assistance for this issue.. There are a ton of threads in this forum which can help you with this.. Suggest doing a little search for configure.php to find some of these threads..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #316
    Join Date
    Jul 2007
    Posts
    156
    Plugin Contributions
    0

    Default Re: Image Handler 4 Support Thread

    Hi,
    I installed image handler 4 on a fresh v1.5.0 zen cart install. It seems to have works fine it's all working except when I onto tools->image handler4 it says the website cannot display the page, as if the page doesn't exist but I have checked my files on the server and the admin-image_handler.php file is there where it should be. Without this section working I can't uninstall it.

    Any ideas what I should do?

    Thanks

  7. #317
    Join Date
    Jun 2010
    Posts
    32
    Plugin Contributions
    0

    Default Re: Image Handler 4 Support Thread

    I just installed IH4 and im using v1.5, the IH4 installation was successful. But when I went to add a new categories I notice that sub directories under catalog is blank when I click on it. Before I installed IH4 this was working just fine. I really need this fix to get my site up and going already. What could of gone wrong during the installation for this to happened. Thanks in advance guys.

  8. #318
    Join Date
    Oct 2007
    Posts
    63
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    0

    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Issues with your configure.php file have nothing to do with IH4 configuration. this file is required for Zen Cart to work and if it's set up incorrectly not only will you have issues with Zen Cart not functioning properly, but other mods (including IH4 will also not function properly). This thread is not the right place for getting assistance for this issue.. There are a ton of threads in this forum which can help you with this.. Suggest doing a little search for configure.php to find some of these threads..
    Ok, then let me re-ask my question: Why don't the thumbnails show up when I go to the image handler option under tools?

  9. #319
    Join Date
    Jun 2010
    Posts
    32
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    0

    Default Re: Image Handler 4 Support Thread

    I just notice that some files are being deleted by the system on its own. I upload the /modules/IH_INSTALL and there is not file there. So I upload the files and also to all other subfolders like pages/popup_image to name one which I have upload twice already and the system deletes these .php files on it's own. This is weird can anyone give me some feedback on whats going on here.

    thanks,

  10. #320
    Join Date
    Aug 2012
    Posts
    3
    Plugin Contributions
    0

    Default Re: Image Handler 4 Support Thread

    >> WARNING: An Error occurred, please refresh the page and try again. <<

    I had done uploading everything, but my login page displayed the message above..
    So i removed the bmz_cache folder and it back to normal..
    bt when i login.. there were messages below:

    "IH_MS_MISSING_OR_UNREADABLE/"
    IH_MS_SOME_FILES_MISSING
    IH_MS_ABORTED


    How to solve please?

 

 

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