EasyPopulate 4.0 Support Thread

[chadderuski]

I have sorted out my images in my csv to have the same file name as the image on the server but when I uploaded the edited csv it reverts to the old csv is their something Ive missed or done?

Viper,

Are you clicking the "Import" link AFTER you upload your sheet? This is surprisingly common. Please read the documentation note and first post in this thread again. EP4 does not work the same as 1.2.5.4.

-chadd

[viperofthepitstorm]

Yes I am no problem with that the problem is that when I import it imports the old file I have deleted even though I have uploaded the new csv.

[chadderuski]

Yes I am no problem with that the problem is that when I import it imports the old file I have deleted even though I have uploaded the new csv.

If you would attached a data file, even a partial one, then I might be able to help. It is NOT importing your OLD file. EP4 cannot do this. It will process the file you select when you click import.

It is possible that your image column is not importing ... usually because you have misnamed, misspelled, or managed to add a space after the name.

-chadd

[viperofthepitstorm]

v_products_model v_products_image
1705800001 1705800001_108_preview_1.jpg

I couldn`t attach the csv as it was invalid sorry. I did include the products model and products image headings. If you need some more just ask. Thanks for the help.

[SPH]

v_products_model v_products_image
1705800001 1705800001_108_preview_1.jpg

I couldn`t attach the csv as it was invalid sorry. I did include the products model and products image headings. If you need some more just ask. Thanks for the help.

How about a link or non-linked text address to your site then, so we can take a look. We should be able to see how the images are named that way.

Otherwise, this EP works for us and everyone else, so unless you're in the Bermuda Triangle, you are most likely doing something wrong. And part of it might be how you're naming the images, as the last underscore _ is typically for additional images names.

[SPH]

EDIT: Yes, a link to your site showing a product with an image named the same way that you have manually put-up. Do you have any?

[viperofthepitstorm]

No I dont sorry the site is www.sultryseductions.com.au I dont doubt its me but im not sure what the problem is exactly.

[chadderuski]

No I dont sorry the site is www.sultryseductions.com.au I dont doubt its me but im not sure what the problem is exactly.

What SPH said about the _1 may be true and what is causing your issue.

And I'll repeat again. If you had read the first entry or several entries in this thread, you'd see that I HIGHLY recommend that you enter and complete a product normally through the admin with an image. Then Export that product and you will have a good "map" of how to use this tool.

Please try this.

[viperofthepitstorm]

I will try the export of a product i know that works and use that.

[viperofthepitstorm]

Is there a way to delete the csv file through cpanel besides the temp file? I have tried to delete using the ep but it shows up in the store front page still and im not sure why. If I could delete the csv and start it all from scratch would be best.