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  1. #1441
    Join Date
    Sep 2012
    Posts
    9
    Plugin Contributions
    0

    Default Re: Testimonial Manager Support Thread

    I am sorry, I am new to posting, and I appreciate the patience, Thank YOU very much! Alignment, what I meant for example was like when you go to hair systems you will see testimonials is at the bottom all the way to the left.
    I am going to re-upload all files to see if I missed one and if that kills BOTH of MY issues.

  2. #1442
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Testimonial Manager Support Thread

    Quote Originally Posted by AmandaS View Post
    I am sorry, I am new to posting, and I appreciate the patience, Thank YOU very much! Alignment, what I meant for example was like when you go to hair systems you will see testimonials is at the bottom all the way to the left.
    I am going to re-upload all files to see if I missed one and if that kills BOTH of MY issues.
    That's much better.. FYI.. this is a volunteer manned forum and most folks aren't gonna take the time to go through your whole site to see the issue you are reporting. Always better to post a DIRECT link or at least CLEAR directions to point folks to the issue versus making people fish all over your site hoping to see what you are seeing.. .

    That said your issue is not caused by this module at all.. You have issues going on with your template which is causing this issue.. (not a topic to be discussed in this support thread as it's NOT the testimonials manager which is the cause) Suggest going back to the template's support thread to resolve.. (it's likely some customization you have done to the template which is causing the issue)
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #1443
    Join Date
    Sep 2006
    Posts
    142
    Plugin Contributions
    0

    Default Re: Testimonial Manager Support Thread

    I installed Testimonial manager, it all works find when I'm logged in as a Super User in the Admin.

    The problem comes when I am logged in under a different Admin User profile. The Testimonial manager is added there, but when I go to TOOLS>TESTIMONIAL MANAGER, i get a message:
    Sorry, your security clearance does not allow you to access this resource.

    Please contact your site administrator if you believe this to be incorrect.

    Now, I know in the old Admin profiles, this usually meant that I fogot to "check box" that item in the admin profile to allow that user access. But in the new store (1.5.0) I have double and triple checked, and the check box is checked, so the admin person should have access to this module when they are logged in.

  4. #1444
    Join Date
    Sep 2006
    Posts
    142
    Plugin Contributions
    0

    Default Re: Testimonial Manager Support Thread

    Any suggestions?

  5. #1445
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,384
    Plugin Contributions
    94

    Default Re: Testimonial Manager Support Thread

    Just installed v1.5.3d on my v1.5.1 store. Minor issue with /includes/modules/pages/testimonials_add/on_load_main.js; the name of the form is new_testimonial, not testimonials_add so the focus isn't placed on the author name field:
    Code:
     if (document.new_testimonial){ if (document.new_testimonial.testimonials_name) {document.new_testimonial.testimonials_name.focus()} };

  6. #1446
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: Testimonial Manager Support Thread

    Quote Originally Posted by lat9 View Post
    Just installed v1.5.3d on my v1.5.1 store. Minor issue with /includes/modules/pages/testimonials_add/on_load_main.js; the name of the form is new_testimonial, not testimonials_add so the focus isn't placed on the author name field:
    Code:
     if (document.new_testimonial){ if (document.new_testimonial.testimonials_name) {document.new_testimonial.testimonials_name.focus()} };
    I'm not following what you are saying here.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  7. #1447
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,384
    Plugin Contributions
    94

    Default Re: Testimonial Manager Support Thread

    The code that's in the "CODE" box is my proposed change; the current version looks like:
    Code:
    if (document.testimonials_add){ if (document.testimonials_add.testimonials_name) {document.testimonials_add.testimonials_name.focus()} };
    With that code in place, when you go to the testimonials_add page, the cursor focus is not placed on the "Your Name" field as intended. Each occurrence of testimonials_add in the on_load_main.js file for that page needs to be changed to new_testimonial (since that's the name of the form) for the focus to work as intended.

  8. #1448
    Join Date
    Jul 2007
    Posts
    2,169
    Plugin Contributions
    16

    Default Re: Testimonial Manager Support Thread

    Quote Originally Posted by lat9 View Post
    The code that's in the "CODE" box is my proposed change; the current version looks like:
    Code:
    if (document.testimonials_add){ if (document.testimonials_add.testimonials_name) {document.testimonials_add.testimonials_name.focus()} };
    With that code in place, when you go to the testimonials_add page, the cursor focus is not placed on the "Your Name" field as intended. Each occurrence of testimonials_add in the on_load_main.js file for that page needs to be changed to new_testimonial (since that's the name of the form) for the focus to work as intended.
    You are correct. Thank You for sharing the issue with /includes/modules/pages/testimonials_add/on_load_main.js. I will update this sometime this week. Minor things sometimes turns out to be big things without correcting them. Thanks again...
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  9. #1449
    Join Date
    Dec 2011
    Posts
    92
    Plugin Contributions
    0

    Default Re: Testimonial Manager Support Thread

    Hi,

    I would really like to add some introductory text at the top of the all testimonials page, but cannot work out how to achieve this. I would really appreciate it if anyone can point me in the right direction please?

    Many thanks

  10. #1450
    Join Date
    Jan 2012
    Location
    New England
    Posts
    238
    Plugin Contributions
    0

    Default Re: Testimonial Manager Support Thread

    I created a "Manager" level user profile for my dad's site so he wouldn't be so overwhelmed by all the options, most of which he will never use. However, even when I give that profile access to "Testimonials Manager" in both Tools and Configurations, he gets a message saying he doesn't have access to it when he tries to click on it. What's wrong?

 

 

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