Customer Uploaded Files - List and Download

[Rizla]

Now you got me baffled.... Mine was working for best part of a year then suddenly stopped... with the error I reported earlier. I can click on the file in Customer Uploads and NOT 'save' BUT 'open' then the image indeed opens in the browser, but it gives error on 'save'

Are you saying you have made a new folder say in the root?

[mprough]

Now you got me baffled.... Mine was working for best part of a year then suddenly stopped... with the error I reported earlier. I can click on the file in Customer Uploads and NOT 'save' BUT 'open' then the image indeed opens in the browser, but it gives error on 'save'

Are you saying you have made a new folder say in the root?

I would guess that the server was upgraded.......

Can you let us know what is here Configuration >> Maximum Values >> Allowed Filename Extensions?

[Rizla]

I would guess that the server was upgraded.......

Can you let us know what is here Configuration >> Maximum Values >> Allowed Filename Extensions?

jpg,jpeg,gif,png,eps,cdr,ai,pdf,tif,tiff,bmp,zip

[mprough]

jpg,jpeg,gif,png,eps,cdr,ai,pdf,tif,tiff,bmp,zip

It looks like this will be a server config issue. jpeg is not a true jpg.... additionally, the handling of file names with capital letters also must be compiled correctly in libjpeg, GD/ImageMagick supported formats.

~Melanie

[Rizla]

Hi Melanie
Thanks... So your saying I need to contact my host company?

I know it worked for ages and I reckon it was when they upgraded that the issue began... Though I can't be sure.

Thanks