Facebook - eCommerce Catalog Browse [Support]

[cjmarley]

I'm having a hard time getting this to work. Nothing is showing up on the FB page from the store.

https://www.facebook.com/pages/Heart...36002413133082

Website is:
http://www.heartshomebrew.com/index.php?main_page=

[brightsoftware]

Hi

The website URL that needed to be entered into the Facebook app, should only be the root / folder the shop is installed in (i.e. no index.php). We have corrected this for you, and your products are now appearing correctly.

Kind regards

eCommerce Browser Support Team
Bright Software Solutions

[cjmarley]

Thank you. I had actually tried entering it both ways and it wasn't working. I'm glad you could fix it on your end.

[gowzel]

Hi I have just set this up in ZenCart 1.51 I installed the sql and nothing changed in my config, so read all the posts on here and saw there was an additional sql to install on ZC 1.5.0 so I installed that. I then had the facebook menu in my config but no values in it. I then manually entered a password as mentioned a few posts back and set up a facebook page and everything works fine there. I would like to see the facebook values in my config though, any ideas?
http://www.facebook.com/pages/Lancas...36002413133082

[brightsoftware]

This is normally caused by one of two reasons:
Did you add the entry to the language file
i.e. add :

define('BOX_CONFIGURATION_ECOMMERCEBROWSER', 'Facebook eCommerce Browser');

To the bottom of /admin/includes/languages/english.php

Alternatively the MySQL script has failed to find the original configuration group created by the first install script and as a result the insert fails. To manually find the configuration_group_id:

SELECT configuration_group_id FROM configuration_group WHERE configuration_group_title= 'Facebook Catalog Browser'

Then you need to create a new entry in the admin_pages table, with the ID found above inserted into the 2 locations INSERT_ID_HERE :

INSERT INTO admin_pages (page_key,language_key,main_page,page_params,menu_key,display_on_menu,sort_order)
VALUES ('configeCommerceBrowser','BOX_CONFIGURATION_ECOMMERCEBROWSER','FILENAME_CONFIGURATION','gID=INSERT_ID_HERE','configuration','Y',INSERT_ID_HERE);

P.s. You will need to revert the manual password you added, back to the original format, otherwise the setting in the Zencart admin will be ignored.

[davidcope]

I am using zen art 1.5.1 and I am trying to install this module. I have posted the fb_browse.php to the root folder and I can see it there. There was no new listing in the configuration category. I also tried going into the english.php folder and adding manually and still nothing. I have added the script and there were no errors. I search for the page and get the following Illegal Access Denied. I am not sure what I am doing wrong. I am new to zen cart so I am sure I am messing something up somewhere.

I am still in the process of configuring my site so if you could help me figure this out before I get all the items listed this would be a great help. Thank you for taking the time to read this and get back to me. - David -

[brightsoftware]

The easiest option is to copy the fb_browse.php and manually set the plug-in key inside of this file. This removes the need to run any SQL scripts but does mean that it does not appear in the admin.

To manually set a plug-in key by searching for BSS_PLUGIN_KEY in fb_browse.php by replacing it with a password of your choice in quotes. e.g.

Change (Approximately Line 85):

if (!($admin_pass == BSS_PLUGIN_KEY)) {

to

if (!($admin_pass == 'MyNewPassword')) {

Then use the plugin key you just create in the installation of the Facebook app.

[Coins2012]

We sell coins on our website and our product prices changes every 5 min or so due to metal prices, would the updated prices show on Facebook page? Just curious how the pricing data is displayed on Facebook, do I have to update prices on facebook also every 5 min or is it link to the products table database in Zencart?

Thank you

[brightsoftware]

The system automatically caches for 24-48 hours to ensure best possible performance and reduce the load on your Zencart website.
We can arrange for the cache to be disabled on your Facebook page. However at the end of the trial period, this option is only available by request for our pro-subscription customers.
To arrange for the caching to be disabled, please contact the support team : http://support.ecommercebrowser.com/

[Coins2012]

The system automatically caches for 24-48 hours to ensure best possible performance and reduce the load on your Zencart website.
We can arrange for the cache to be disabled on your Facebook page. However at the end of the trial period, this option is only available by request for our pro-subscription customers.
To arrange for the caching to be disabled, please contact the support team : http://support.ecommercebrowser.com/

Are you answering my question? If you turn off the Cache does that mean that when people load my FB page it will fetch the pricing from my zencart website?

Thank you