COWOA (for ZC v1.5.x)

[Limitless]

I just had a customer inform me of an issue regarding order status lookups.

This customer (COWOA) received the 'shipped' email and the link to enter the order number and their email address.

When this customer had made the purchase, they entered the email address like so: [email protected]

When they tried to view the order status page, they entered their email as: [email protected] and it fails telling them the address isn't in our system.

I see the form field 'query_email_address', is there a way to make that query case insensitive?

[bbarasa]

I have re-uploaded all files to server using WS_FTP. Uninstalled and reinstalled sql patch. Still COWOA does not show up in admin config menu. I still get a warning message that there was an error with the patch, but the database fields are changed by patches.

At the start of the install instructions it says:

Date: January 12, 2011
Version 2.0c2

Did I download the most current install files?

Are there non-COWOA settings within config that have to be turned on or off to make COWOA work? (Because this is a site only for conference registration, I have many settings turned off.)

No other mods were installed other than paypal pro and express payment mods, which are in sandbox mode.

What else can I look at to get this to work?

[DivaVocals]

At the start of the install instructions it says:

Date: January 12, 2011
Version 2.0c2

Did I download the most current install files?

Not likely since this is the support thread for "COWOA Updated and Combined for ZC v1.5.x" and (based on your posts) the one you downloaded and installed is "COWOA for Zen Cart 1.3.9". You've got the Zen Cart v1.3.9 version installed on a v1.5 store (hence no admin menus)..

[countrycharm]

I have re-uploaded all files to server using WS_FTP. Uninstalled and reinstalled sql patch. Still COWOA does not show up in admin config menu. I still get a warning message that there was an error with the patch, but the database fields are changed by patches.

At the start of the install instructions it says:

Date: January 12, 2011
Version 2.0c2

Did I download the most current install files?

Are there non-COWOA settings within config that have to be turned on or off to make COWOA work? (Because this is a site only for conference registration, I have many settings turned off.)

No other mods were installed other than paypal pro and express payment mods, which are in sandbox mode.

What else can I look at to get this to work?

Cowoa Version 2.0c2 is for Zen Cart v1.3.9.
You downloaded the wrong version for your Zen Cart. You said you were running Zen Cart v1.5.0 so you need to download the Cowoa version v2.3
Uninstall what you have done before you install Cowoa v2.3

Not likely since this is the support thread for "COWOA Updated and Combined for ZC v1.5.x" and (based on your posts) the one you downloaded and installed is "COWOA for Zen Cart 1.3.9". You've got the Zen Cart v1.3.9 version installed on a v1.5 store (hence no admin menus)..

Didn't see your post before I posted back thanks.

[countrycharm]

I just had a customer inform me of an issue regarding order status lookups.

This customer (COWOA) received the 'shipped' email and the link to enter the order number and their email address.

When this customer had made the purchase, they entered the email address like so: [email protected]

When they tried to view the order status page, they entered their email as: [email protected] and it fails telling them the address isn't in our system.

I see the form field 'query_email_address', is there a way to make that query case insensitive?

It may be a day or 2 before I can address this. I'll keep you posted when I figure out why this happens.

[Limitless]

It may be a day or 2 before I can address this. I'll keep you posted when I figure out why this happens.

Not a problem, once I figured out the 'why and how' I informed the customer how to access the order status.

Thanks for looking into it.

[bbarasa]

Not likely since this is the support thread for "COWOA Updated and Combined for ZC v1.5.x" and (based on your posts) the one you downloaded and installed is "COWOA for Zen Cart 1.3.9". You've got the Zen Cart v1.3.9 version installed on a v1.5 store (hence no admin menus)..

THANK YOU for stating the obvious! (That is not meant as a snide remark ... it is a real thank you.) I knew it must be something "obvious" but it was not obvious to me.

When I went looking for COWOA, I googled on "zen cart cowoa". The first item in the search was a link to the mod. I see now that it does say for zc 1.3.9 and it does not say "and higher". But since there is no mention of a later version of cowoa, I guess I assumed that was the latest version.

I just downloaded and installed the correct version for zc 1.5 and all is well. Mostly my mental health.

[DivaVocals]

It may be a day or 2 before I can address this. I'll keep you posted when I figure out why this happens.

Not a problem, once I figured out the 'why and how' I informed the customer how to access the order status.

Thanks for looking into it.

Ummm I'm not sure this is broken or a bug at all.. I believe the case sensitivity of logins (customers and admins) is a part of Zen Cart v1.5's new security model.. I would suggest confirming this with Dr Byte before "fixing" it.. If I am correct, then clearly it's not a good idea to change this and simply you should educate your customers instead.. Even if I am not correct this would be my suggestion anyway as it's better security anyway.. an on-screen message would do the trick..

[Limitless]

Based on this thread it seems it is supposed to be insensitive:

http://www.zen-cart.com/showthread.p...se-Insensitive


Not sure how case in-sensitivity on an email address would decrease security?

Same thing on user names. Not typical in network security(Windows, Netware, Active Directory).

Passwords yes, but not on an email address.

[DivaVocals]

Based on this thread it seems it is supposed to be insensitive:

http://www.zen-cart.com/showthread.p...se-Insensitive


Not sure how case in-sensitivity on an email address would decrease security?

Same thing on user names. Not typical in network security(Windows, Netware, Active Directory).

Passwords yes, but not on an email address.

For the very same reasons why passwords are case sensitive.. Makes the login/username harder to guess..