
Originally Posted by
ArtRat
just a guess here as i haven't installed on 1.5 yet, but see if your cart auto selects an option... i use radio buttons on my 1.3.9 cart and at first there is no option checked, sometimes (most always) a customer will not read anything on your site, or look at all the options. they add to cart, checkout and leave, meaning they never saw that they hadn't checked what option they wanted, email them to ask.
one solution is to move the options above the add to cart button if they arent already there, using your template.
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