Image Handler 4 (for v1.5.x) Support Thread

[DivaVocals]

Well, I went back to the package and recopied in the 2 install folders, but this time it worked. What I did wrong the first time around I do not know.

However, I am seeing a second problem, not sure whether it's related to IH, zencart core or the lightbox. I've added some images to products using both regular zencart image uploader and IH. If I go to a product page and click on either the product image or the thumb image under it, it opens a blank lightbox. No image displays, no prev-next, nothing.

What am I looking for?

This is an issue with your lightbox install..

[bobmeetin]

IH4 is not fully/correctly installed (as the message implies). Suggest redoing the install..

That fixed the missing items problem, but now I'm see another problem. Before installing ImageHandler once you got to a product page, you would click on an image and it opened up in a lightbox. After installing IH4 if I go to a product page and click on an image all I see is a smallish, blank, white lightbox.

[DivaVocals]

That fixed the missing items problem, but now I'm see another problem. Before installing ImageHandler once you got to a product page, you would click on an image and it opened up in a lightbox. After installing IH4 if I go to a product page and click on an image all I see is a smallish, blank, white lightbox.

Still not installed correctly..

You need to start over and re-install BOTH IH4 and the lightbox.. But before you do this you need to go back to the readme for BOTH add-ons where there are very explicit instructions for how to install both together..

[AxisParagliding]

Not an IH4 support related question.. You should post a new thread to ask about how to arrange the product info page..

Will do... Thanks for the help.

[bobmeetin]

Except for the fact that I did not install LIghtbox. I installed zencart 1.5.1, the theme, and a tax extension and IH4

[niccol]

The lightbox that you are showing in your screen captures is not a default feature of Zen. It is not a feature of IH. So, it must be coming from the theme. In which case this really becomes a theme issue. I am just guessing that it might be a template monster template?

But either way, it does mean that Diva is attempting to fault find why IH is not working with a 'lightbox thingy' that we know nothing about. As a start I would post the name of the theme. But it is likely that with certain themes ( which have changed the default Zen structure ) any further advice is going to be difficult.

[DivaVocals]

The lightbox that you are showing in your screen captures is not a default feature of Zen. It is not a feature of IH. So, it must be coming from the theme. In which case this really becomes a theme issue. I am just guessing that it might be a template monster template?

But either way, it does mean that Diva is attempting to fault find why IH is not working with a 'lightbox thingy' that we know nothing about. As a start I would post the name of the theme. But it is likely that with certain themes ( which have changed the default Zen structure ) any further advice is going to be difficult.

and if it is a lightbox that's part of dmitrikoniahin's theme (especially a Template Monstrosity theme) I can't offer any assistance with Template Monstrosity template related issues.. All I can suggest is that he make sure that he's merged any file IH4 has in common with his Template Monstrosity theme.

[bobmeetin]

It's an Entheos theme, # 41772. Thank you thus far. I will take your comments back to their support. Depending on where this goes I know of the/a zencart lightbox extension which can be installed as well. It sounds like this is the lightbox you were originally talking about. Please don't mention template monster - I was compelled to go there once with another CMS - more like template horror.

[DivaVocals]

It's an Entheos theme, # 41772. Thank you thus far. I will take your comments back to their support. Depending on where this goes I know of the/a zencart lightbox extension which can be installed as well. It sounds like this is the lightbox you were originally talking about. Please don't mention template monster - I was compelled to go there once with another CMS - more like template horror.

Hopefully Entheos support can resolve this for you.. though you do know that Entheos is a Template Monstrosity reseller right???

http://tinyurl.com/cz2pbgv

is the same as

http://tinyurl.com/cclv232

[SilverHD]

Hello:

I am new to Zen Cart but I have v1.5 uploaded to my server. I have been doing a lot of studying before I jump into this thing. I think I found the template that I want but I was very impressed with Image Handler 2 for v1.3. I think it is very classy the way it enlarges an image. It kind of folds out in front of you. My question is will Image Handler 2 for v1.3 work on v1.5 or should I use Image Handler 4? Will Image Handler 4 do the same neat stuff that 2 does?

Thank you,

Silver