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  1. #141
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by Doodlebuckets View Post
    I have a new install, latest Super Orders on a 1.5.1 store: www.ncwheatmontanacoop.com

    I have uploaded the base and core files in the right places and had logged into the admin. Autoinstaller will not run. Please help...
    Really need more details than "Autoinstaller will not run".. Since we tested this extensively before releasing we can't help you based JUST on the information you provided thus far..

    What happens?? Are there error logs?? Error messages??

    Details will help us help you..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #142

    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Really need more details than "Autoinstaller will not run".. Since we tested this extensively before releasing we can't help you based JUST on the information you provided thus far..

    What happens?? Are there error logs?? Error messages??

    Details will help us help you..
    Not sure what else to tell you. The SQL doesn't execute when I click on a link in the admin and it doesn't install. I have rechecked that all the files are in the right place. This is a brand new install. What other types of detail would be helpful? No error messages, nothing happens. Thanks, Amy

  3. #143
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by Doodlebuckets View Post
    Not sure what else to tell you. The SQL doesn't execute when I click on a link in the admin and it doesn't install. I have rechecked that all the files are in the right place. This is a brand new install. What other types of detail would be helpful? No error messages, nothing happens. Thanks, Amy
    I'm having the same issue, installed 3 times yesterday, no luck. Going to try again today on a different host/server setup.

    I'm using ZC 1.5.1, SO 4_0_5_final on a WinXP sp3 sandbox with Apache 2.2.6 PHP 5.2.6 and MySql 5.0

    First attempt to install I got a blank screen and found errors in the logs something to the affect of
    "unexpected " . " found in....fpdf.php line 1047. The line is "ini_set('magic_quotes_runtime', .$mqr);" I removed the "." since magic quotes will accept a 0 (and from the same code on line 1329). Did a restore and re-install and I got an onscreen "warning, error.. refresh and try again". These turned out to be SQL errors from the auto loader, something about the string is too long to fit the field. I took the SQL from the error message and put it directly into “MySQL Query Browser” and it worked just fine.

    Sorry to be so vague WRT the errors but I did this yesterday and did not write them down.
    I believe the first problem is fixed in FPDF v1.6, going to find that today and see. I believe the second issue is caused by the PHP-MySQL interface and these are usually a version mis-match or configuration error (honestly I don’t know what versions I have) AND/OR a previously installed mod that I/we don't have yet. My sandbox has been running un-modified for about 6 years and this is not the first ZC module I have found that will not install on my sandbox but works just fine on my host (linux not windows) and works just fine on the developers system. I’m going to try getting fpdf 1.6 and then install on my host and see what happens there. I really don't believe this is a SO issue, just another case of too many host/server/php/sql combinations in the world. I’ll let you know what I find out today.

    Meanwhile: - Any chance you have a .sql file so I don't have to dig the queries it out of the code??

  4. #144
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by CaptCuervo View Post
    I'm having the same issue, installed 3 times yesterday, no luck. Going to try again today on a different host/server setup.

    I'm using ZC 1.5.1, SO 4_0_5_final on a WinXP sp3 sandbox with Apache 2.2.6 PHP 5.2.6 and MySql 5.0

    First attempt to install I got a blank screen and found errors in the logs something to the affect of
    "unexpected " . " found in....fpdf.php line 1047. The line is "ini_set('magic_quotes_runtime', .$mqr);" I removed the "." since magic quotes will accept a 0 (and from the same code on line 1329). Did a restore and re-install and I got an onscreen "warning, error.. refresh and try again". These turned out to be SQL errors from the auto loader, something about the string is too long to fit the field. I took the SQL from the error message and put it directly into “MySQL Query Browser” and it worked just fine.

    Sorry to be so vague WRT the errors but I did this yesterday and did not write them down.
    I believe the first problem is fixed in FPDF v1.6, going to find that today and see. I believe the second issue is caused by the PHP-MySQL interface and these are usually a version mis-match or configuration error (honestly I don’t know what versions I have) AND/OR a previously installed mod that I/we don't have yet. My sandbox has been running un-modified for about 6 years and this is not the first ZC module I have found that will not install on my sandbox but works just fine on my host (linux not windows) and works just fine on the developers system. I’m going to try getting fpdf 1.6 and then install on my host and see what happens there. I really don't believe this is a SO issue, just another case of too many host/server/php/sql combinations in the world. I’ll let you know what I find out today.

    Meanwhile: - Any chance you have a .sql file so I don't have to dig the queries it out of the code??
    Updating the version of FPDF isn't a SIMPLE matter of downloading the lastest version and replacing the one in SO.. (which is why I've not attempted this update) The magicquote errors fix is posted in this thread.. (search fpdf.php)

    And yes.. The issue with the auto-installer not running is a sever configuration error.. It has everything to do with the host configuration setup..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #145
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    Updating the version of FPDF isn't a SIMPLE matter of downloading the lastest version and replacing the one in SO.. (which is why I've not attempted this update) The magicquote errors fix is posted in this thread.. (search fpdf.php)

    And yes.. The issue with the auto-installer not running is a sever configuration error.. It has everything to do with the host configuration setup..
    SO removing the "." is the correct solution for now.
    Any chance you have the .sql? I was thinking of a manual install just to get SO up and running on my current sandbox. I have been considering a new sandbox built from WAMP 5 but that's going to take some time.

  6. #146
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by CaptCuervo View Post
    SO removing the "." is the correct solution for now.
    Any chance you have the .sql? I was thinking of a manual install just to get SO up and running on my current sandbox. I have been considering a new sandbox built from WAMP 5 but that's going to take some time.
    Nope.. I run with the autoinstaller like everyone else.. I do not have a separate SQL file..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  7. #147

    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by novastar View Post
    Got the log file this is it:

    Code:
    [15-Jan-2013 05:07:22 UTC] PHP Parse error:  syntax error, unexpected '.' in /html/admin/includes/classes/fpdf/fpdf.php on line 1047
    I removed the dot that was in the ini_set function and tried again but it still doesn't work.
    Quote Originally Posted by novastar View Post
    Got it, there was another occurrence of the same code further into the script. Removed both of the concatenation operators (one on each line that is) and it works now. Thanks.
    I don't even have the admin/includes/classes/fpdf/fpdf.php file! Someone please help. I am doing this for a friend whose cart runs a massive co-op with many orders and she needs this or something similar to work. I have installed this many times before. Why is this so difficult now?

  8. #148

    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by Doodlebuckets View Post
    I don't even have the admin/includes/classes/fpdf/fpdf.php file! Someone please help. I am doing this for a friend whose cart runs a massive co-op with many orders and she needs this or something similar to work. I have installed this many times before. Why is this so difficult now?
    OK, found the file and took out the dot and it works now. Perhaps this should be dealt with in the download :)

  9. #149
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    Default Re: Super Orders v4.0 Support Thread

    Quote Originally Posted by Doodlebuckets View Post
    OK, found the file and took out the dot and it works now. Perhaps this should be dealt with in the download :)
    Sure.. Just as soon as I have time in my schedule.. In the meantime the fix is well documented and posted here..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  10. #150
    Join Date
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    Default Re: Super Orders v4.0 Support Thread

    Attached is a version of fpdf.php with the two offending '.'s taken out
    Attached Files Attached Files

 

 
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