Changed Server Password, can't get into Admin Panel

[DrByte]

That's got nothing to do with passwords.

Changing the /includes/configure.php file contents won't have any effect on your admin URL, nor will it magically "give" you your admin URL. See below ...

[DrByte]

TO DETERMINE YOUR ADMIN URL WHEN YOU DON'T KNOW WHAT YOU NAMED IT

Look at all the folders in your Zen Cart directory on your server. Apparently your admin folder name has been changed ... which is common for security reasons. Your admin folder will be there ... you just need to determine its name by process of elimination.
(Whoever did the rename should have been able to tell you what they renamed it to)
(If all this has happened as a result of someone doing an upgrade, the you should really be talking to whoever did the upgrade, because it seems you're too far out of the loop of what's been done.)

Zen Cart contains the following folders:
/admin ---- often renamed to something else ... so read on to the rest of the list, and then whatever isn't on the rest of this list might be your admin folder:
/cache
/dbencdata (this might not be present)
/docs
/download
/editors
/email
/extras (this might not be present)
/images
/includes
/logs
/media
/pub
/zc_install (this might not be present, since it must be removed before the store will work, because it is only used for initial setup)

Whatever's not in this list has come either from an addon or is your admin folder.
Inside your admin folder will be another "includes" folder and a "graphs" and "backup" folder. That's how you can identify it.
Then use that foldername in your store's admin URL: 'www.your_site.com/your_admin_foldername'

[strugglingnovice]

Update: I'm back into the Admin Panel. I went to my Admin folder (which is not admin, but my username) then I went to the Includes folder that is in the tree underneath the Username folder, then to the configure.php file in the Includes folder and from there, all I had to do was to change my Server Password in that configure.php file, and reupload that file.

My problem was I was trying to do this from the Includes folder that was in my main root, I wasn't drilling down far enough to find that Includes folder within my username folder.

Thanks to all who helped me with this. I just couldn't figure this out on my own. Your support is so appreciated!

[schoolboy]

...all I had to do was to change my Server Password in that configure.php file, and reupload that file.

It may be a case of you calling your passwords by the incorrect name(s), but the password in the configure.php file is NOT your server password... it is the DATABASE password.

Now it COULD BE that your server password and database password are the SAME... but it is very unusual for that to be the case.

[strugglingnovice]

Oh Schoolboy, I am so uneducated, as you realize. They aren't the same, but it works. It's a miracle, that "somehow" it works. Sorry I'm so dense, and thank you SO much for your patience and help. It's much appreciated.

[lorricarr]

How did you resolve this? I am now having the same problem, and no matter how many of these threads I read, I never see any final resolution, no "here is what worked" info. I went into my files on the server and made the password changes to /includes/configure.php, and my server literally will not save the edit...going nuts here.

I cannot access my zencart admin, the site is down. Trying to log in just gives me this:
0 DB_ERROR_NOT_CONNECTED
in:
[select * from project_version WHERE project_version_key = 'Zen-Cart Database' ]
If you were entering information, press the BACK button in your browser and re-check the information you had entered to be sure you left no blank fields.

Trying to access the site as a customer would gives me a Connection Error. /nddbc.html

I am starting to think that my server has gone off its rails, awardspace.com. They went south when I reported a server-related PCI compliance problem, and it all went downhill from there....but having access to my site again is my first urgent problem here! Help!

[lorricarr]

OK, turns out I was doing everything correctly, and trying to reset my password on the configure.php files in both my public cart and my private login areas, but my host server had my ability to edit and save temporarily locked out while they work on solving their own internal security issues. Lovely way to waste my time. Now I am giving serious consideration to moving to a zencart hosting service!

[Able]

I've got the opposite problem. I can log into the Admin panel.

But the front end site is down with the "There seems to be a problem connecting to our database" Error.

The configure.php file appears to have everything correct.

Where else should I look besides the configure.php file for db connection settings for the front end of the site?

It seems to me if I can log into the Admin backend that the front end of the site should also be able to log into the db but I am far from an expert. Could there be a redirect on the host or in another file that is triggering this error?

[twitchtoo]

I've got the opposite problem. I can log into the Admin panel.

But the front end site is down with the "There seems to be a problem connecting to our database" Error.

The configure.php file appears to have everything correct.

Where else should I look besides the configure.php file for db connection settings for the front end of the site?

It seems to me if I can log into the Admin backend that the front end of the site should also be able to log into the db but I am far from an expert. Could there be a redirect on the host or in another file that is triggering this error?

A...
We have experienced this problem when the development software fails to upload files or overwrite existing files it believes are already 'sync'd'. The correction has been to erase a non-important file on the server, close and restart the software then upload the file. This usually clears the cache and rewrites the sync list.

B...
This issue has also been related to daylight savings time updates on the server side fileset. Often we are warned the file on the server has changed when only the timestamp is mismatched.

C...
Using a file comparison program vs your eyes to compare files when looking for potentially dot sized syntax errors. Did you see the one in this sentence?


There may be other solutions...

[Able]

Thank you Twitch for your reply, but I found the problem.

For other people's reference, here is how i found the problem:

In the Admin, under Tools I used the "developers toolkit" to search for the old password in all the .php files, and there I found a file 'configure.php' in the main includes file. This is a different file than the one that is found in the renamed-admin-folder.

Just changed the db password on that file and now it works fine. So for future reference to other searchers, there are 2 different configure.php files that need to be updated when the db password changes. One is in the main includes folder, the other is in the includes sub folder inside the renamed-admin-folder.

Good luck to all.