Tabbed Products Pro (TPP) Contrib - Official Thread

[kath7_hoffi]

Hi everybody,
I hope someone can help me.
I just installed TPP and now my product description pages are blank.

I found out that the addition of

<?php
//BOF :: Tabbed Products Pro ::
require(DIR_WS_MODULES . 'tabbed_products_pro.php');
//EOF :: Tabbed Products Pro ::
?>

above
<div class="centerColumn" id="productGeneral">

leads to this problem, because when I delete that section, the product description sites are back again.

Does Anyone know what to do?

Thx in advance

[DivaVocals]

Hi everybody,
I hope someone can help me.
I just installed TPP and now my product description pages are blank.

I found out that the addition of

<?php
//BOF :: Tabbed Products Pro ::
require(DIR_WS_MODULES . 'tabbed_products_pro.php');
//EOF :: Tabbed Products Pro ::
?>

above
<div class="centerColumn" id="productGeneral">

leads to this problem, because when I delete that section, the product description sites are back again.

Does Anyone know what to do?

Thx in advance

Blank pages usually means an error has ocurred, and you will need to look at your error logs to see what that error is..

Out the box TPP installed correctly should just work.. problems can occur when folks merge the TPP files with modified versions of the same files TPP modifies or do not upload all the TPP files. If you attempted to merge your existing files with the ones from the TPP fileset, it's likely that you have made your merges incorrectly leading to the issue you are having. If you haven't tried merging the TPP files with your existing files, then you need to re-upload the TPP files again and see if that corrects your issue. Either way the issue is an incorrect install of the TPP files..

[Andy-C27]

OK thanks :)

Before I go ahead and try stuff should I try removing my cross sell and see if that works and if not try install the other version you mentioned "Cross Sell Plus Advanced Sell Combo"as I see it is 1.5

[kath7_hoffi]

Thank you so much - I found the problem
I always forget about the log files....

[Andy-C27]

took a chance as they both had uninstall options and the 1 you recommended works fine (Cross Sell Plus Advanced Sell Combo)albeit with a little extra work involved as it doesn't cross sell both ways ....but is worth the little more effort needed

Thanks again

[DivaVocals]

OK thanks :)

Before I go ahead and try stuff should I try removing my cross sell and see if that works and if not try install the other version you mentioned "Cross Sell Plus Advanced Sell Combo"as I see it is 1.5

If You want cross cell to work with TPP then you must use 1 of the 2 cross cell mods that I have mentioned that have already been tested and do work with TPP. You do not need to turn on the cross sell tab if you choose to use a different cross cell module. Any cross sell module will work with TPP. Only 2 will work on the TPP cross sell tab.

[kath7_hoffi]

Hmm, unfortainly back for another problem.
I've read quite a lot of this Thread but it seems that noone ever solved this problem.

My product description appears twice and I have no clue how to get rid of the non-tapped description.
I thought this code
//BOF :: Tabbed Products Pro ::
echo $tabjscript;
//BOF :: Tabbed Products Pro ::
?>
should avoid duplicate blocks. Am I wrong?

Any suggestions?

[DivaVocals]

Hmm, unfortainly back for another problem.
I've read quite a lot of this Thread but it seems that noone ever solved this problem.

My product description appears twice and I have no clue how to get rid of the non-tapped description.
I thought this code
//BOF :: Tabbed Products Pro ::
echo $tabjscript;
//BOF :: Tabbed Products Pro ::
?>
should avoid duplicate blocks. Am I wrong?

Any suggestions?

Honestly I have never been able to replicate this issue which is why I've never chimed in to try and "solve it".. I'm not convinced it's a TPP issue..

Perhaps your template's product information page is modified from the default Zen Cart one. If the TPP code is applied on top of an already modified product information page incorrectly, then it's very possible that problems like you are describing could ocurr. Post a link to your site, and perhaps I might see something that is obvious..

[kath7_hoffi]

Yes, my product information page is modified. I really tried to follow the instructions for modified information pages.

Here the link to my site http://www.cherrymoia.com/shop/index...roducts_id=195

Thank you so much for trying to help!

[DivaVocals]

Yes, my product information page is modified. I really tried to follow the instructions for modified information pages.

Here the link to my site http://www.cherrymoia.com/shop/index...roducts_id=195

Thank you so much for trying to help!

You need to look at your error logs.. the product pages are not displaying completely, and I'm sure you will find an error log that tells you why. The TPP product page is based on the default Zen Cart product page. You need to reapply the TPP changes to your modified product page. It might help you if you compare your product page to the Zen Cart default so you will see how your product page has been modified so you know where to merge in the TPP changes..