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  1. #71
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    Default Re: Edit Orders v4.0 Support Thread

    Hi Diva...

    Thanks for the info. This is what I was afraid of. That any kind of transaction processing is done outside zencart. This client says that they don't actually "run" the card until the order is ready to ship.

    Do you think it would be possible to capture and order (no payment entered), then allow editing of order to verify stock and/or shipping costs, THEN allow the customer to pay for order via credit card?

    If something like that is possible, that would probably work for them.

    Appreciate the help.

    -chadd

  2. #72
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by chadderuski View Post
    Hi Diva...

    Thanks for the info. This is what I was afraid of. That any kind of transaction processing is done outside zencart. This client says that they don't actually "run" the card until the order is ready to ship.

    Do you think it would be possible to capture and order (no payment entered), then allow editing of order to verify stock and/or shipping costs, THEN allow the customer to pay for order via credit card?

    If something like that is possible, that would probably work for them.

    Appreciate the help.

    -chadd
    This topic is quite off topic for Edit Order support at this point.. That said, let me say this.. I do believe that Authorize.net supports an "Authorize Only" feature, but you would need to log into Authorize.net to complete the sale.. You'll have to look at Authorize.net, but I believe that from your Authorize.net admin you can then update the order with any other order costs before finalizing the order.. You can probably still work Super Orders and Edit Orders into your client's workflow to update the order (add any final costs send out the final invoice, etc) and record the final payment receipt. I would map the whole process out on paper before reviewing it with your client.. Bottomline is that there is a part of this process that will have to happen outside Zen Cart..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #73
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    Default Re: Edit Orders v4.0 Support Thread

    Thanks Diva. I know we were starting to get off target, so I opened a new thread dedicated to that subject. I'm aware of what you describe in authorize.net and I've seen it in virtual terminal, but I don't have any hands on experience at this point. Will have to dig in and get my hands dirty.

    Really appreciate the advice!

    -chadd

  4. #74
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    Default Re: Edit Orders v4.0 Support Thread

    I attempted to install this plugin and the install appeared to work, however when I click on orders in admin I get redirected to my homepage. Can somebody explain to me what I might have done wrong?

  5. #75
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by newtozc32 View Post
    I attempted to install this plugin and the install appeared to work, however when I click on orders in admin I get redirected to my homepage. Can somebody explain to me what I might have done wrong?
    You need to check your install.. If installed correctly then the module will just work..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #76
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    You need to check your install.. If installed correctly then the module will just work..
    I did everything correctly. Which files have to be merged? Maybe that is the problem.

  7. #77
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by newtozc32 View Post
    I did everything correctly. Which files have to be merged? Maybe that is the problem.
    The readme instructions proved some very detailed instructions on which files need to be merged with other core Zen Cart files.. I'm happy to help if you can help me understand which part of this section of the readme you need more explanation on..

    From the installation tab:
    There are THREE folders in the fileset

    • 1_Base_Files
    • 2_Modified_Core_Files
    • 3_SQL
    • 4_Available_Language_Packs
    Please review the readme document, then re-check your install.. If you install this correctly, it will work..
    Last edited by DivaVocals; 6 Apr 2013 at 04:52 AM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #78
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by DivaVocals View Post
    The readme instructions proved some very detailed instructions on which files need to be merged with other core Zen Cart files.. I'm happy to help if you can help me understand which part of this section of the readme you need more explanation on..

    From the installation tab:


    Please review the readme document, then re-check your install.. If you install this correctly, it will work..
    Section 2 please.

  9. #79
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by newtozc32 View Post
    I attempted to install this plugin and the install appeared to work, however when I click on orders in admin I get redirected to my homepage. Can somebody explain to me what I might have done wrong?
    From the ZC Back up thread
    Quote Originally Posted by newtozc32 View Post
    I did the full install on my current store and it did not work as expected. In fact, it did not work at all. When I click on it in admin tools it just redirects to the homepage.

    Any ideas?

    And my response to this post..
    Quote Originally Posted by DivaVocals View Post
    You posted in the Edit Orders thread the exact same post only you stated that when you clicked on "orders" you are directed to the home page.. So I would suggest that the issue is that you have installed one or more modules incorrectly and now are GUESSING as to what the issue might be.. Hedging your bets by posting in both support threads is not going to help you and it's not fair to the people who volunteer here to help if you do not fully disclose the issues you are reporting..

    Both Edit Order and this add-on cannot be the issue by themselves. Rather something you've installed or mis-installed is the issue.. You need to roll your store back to the state it was before you installed either of these add-ons and start over..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  10. #80
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    Default Re: Edit Orders v4.0 Support Thread

    Quote Originally Posted by newtozc32 View Post
    Section 2 please.
    Not sure what you mean by section 2.. I can copy and paste verbatim what's in the readme.. but I don't see the point.. what part of the readme are you unsure about.. (details please.. I'm not gonna guess)
    Last edited by DivaVocals; 6 Apr 2013 at 05:17 AM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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