Big Royal Mail 3.0

[brittainmark]

I've just installed the latest version for the latest postage rates, and everything is working great except for 'Royal Mail Airmail "Small Parcel" ver. 3.1.0'. European rates are fine on this, but Rest Of World doesn't appear to work when I test it. I noticed that there is no box to define countries for ROW like there is for Europe, is this to do with it?

Apologies if I've missed a patch or I'm just being stupid, but any advice would be great, thanks!

I have check the code and My site and both look fine. Can I suggest that you try installing the module and reinstalling it. If that does not work then you may need to run the uninstall all SQL then reinstall all the modules.

[devus]

I am going by the new barcode labels which say Signed For. It is the Royal Mail who aren't being clear here.

Also I have changed all "Small Parcel" to "Small Packet" for international items as "Small Parcel" is a size and there is no "Medium Parcel" for International. "Small Packet" can be quite large as long as it doesn't include personal correspondence.

Previously we shipped some large-ish packages internationally by Royal Mail and seldom had to use ParcelForce but it looks like we are going to somehow figure that into our shipping rates too.

[brittainmark]

If you use the template overrides system and place the modified versions in YOUR_SHOPPING_CART_DIRECTORY/includes/languages/english/modules/shipping/YOUR_TEMPLATE then they will not be overwritten if I update the source again. I'll keep an eye on Royal mail and may change it back later if it looks like it is staying as signed for.

[devus]

it may be me who is confused here. The labels definitely say "Signed For" on them. Some of the counter staff are calling International packages "small packets" and others "small parcels".

We really need a similar ParcelForce module now, to cover the items that were previously sent by Royal Mail but are now too large or too heavy

[brittainmark]

it may be me who is confused here. The labels definitely say "Signed For" on them. Some of the counter staff are calling International packages "small packets" and others "small parcels".

We really need a similar ParcelForce module now, to cover the items that were previously sent by Royal Mail but are now too large or too heavy

If I get some time I'll look at adding them. As for the naming It looks like the counter staff and the royal mail have different names. On the web site is starts as delivery conformation then becomes Signed for on the second screen. If I do add the parcel force I will change it back to signed for.

[NCLL]

How do I handle having items of the same weight that need small or medium packaging based on quantity or item size?

I want to do this without giving customers both options to pick from since they will always pick the cheaper option.

[Rizla]

I too am eagerly awaiting a resolve to this one.... It's a nightmare!

[brittainmark]

How do I handle having items of the same weight that need small or medium packaging based on quantity or item size?

I want to do this without giving customers both options to pick from since they will always pick the cheaper option.

As medium is based on size and there is currently no way of determining size and the complexity or trying to put items together to fit into a size I would suggest that you turn off small parcel. The only other alternative would be to add a flag into the database and then modify the mail code. I have not looked at this. to do it properly is a major rewrite and requires additional attributes fro the products.
Yes postage by size is an issue and a major pain.

[NCLL]

Really appreciate the help on that issue. Frustrating indeed!

[budy]

I have just updated to the new version Big Royal Mail - Version: 3.1.0b. I followed the docs guide, and it seems that I did something wrong. In the admin area the shipping module is blank and from the debug files this is what I got:

[09-May-2013 12:33:30] PHP Parse error:  syntax error, unexpected T_STRING in  /public_html/includes/languages/english/modules/shipping/economy.php on line 18 

and

[09-May-2013 12:36:00] PHP Warning:  include_once(includes/modules/shipping/rm2ndpacket.php) [<a href='function.include-once'>function.include-once</a>]: failed to open stream: No such file or directory in /public_html/includes/classes/shipping.php on line 58
[09-May-2013 12:36:00] PHP Warning:  include_once() [<a href='function.include'>function.include</a>]: Failed opening 'includes/modules/shipping/rm2ndpacket.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /public_html/includes/classes/shipping.php on line 58
[09-May-2013 12:36:00] PHP Fatal error:  Class 'rm2ndpacket' not found in /public_html/includes/classes/shipping.php on line 59 

I don't know what to do, could someone give me a hand. Many thanks in advance