Image Handler 4 (for v1.5.x) Support Thread

[DivaVocals]

I used image handler and i do have an issue with some pop up image they don't always shows here an example:
http://www.ses-mtl.com/shop/index.ph...oducts_id=1845
And another one created the same way same date?
http://www.ses-mtl.com/shop/index.ph...oducts_id=1850
I have lately reload my site from a backup (with fresh files that doesnt affect any of image handler) after get hacked by a malware pirate...

Since that day when i add a product some of them pop up image works and also mouse over is related cause it use the same picture

Any idea i Check trough image folder they are there but not with image handler

Thank you :)

If you say nothing else has changed I don't have any idea what the issue can be.. and since it's intermittent it's safe to assume it's not really an issue with Image Handler, but some specific issue on your site.. You can try clearing your IH4 cache and seeing if that resolves the issue.. Otherwise you might want to make sure your source images aren't corrupted..

[ce2000]

I Forgot to mention that the fresh backup that i have was before installing image handler...
Is there any way to uninstall image handler and ré-install maybe it Will help?
Yesterday when i try to uninstall everything was success fully done but i lost all image of all product even the one created 3 year ago... Way before zencart 1.5.1 loll
So i was going Crazy i manually reinstalled all files and database settings (that i created before uninstall thank god!)
Thank you for help

[DivaVocals]

I Forgot to mention that the fresh backup that i have was before installing image handler...
Is there any way to uninstall image handler and ré-install maybe it Will help?
Yesterday when i try to uninstall everything was success fully done but i lost all image of all product even the one created 3 year ago... Way before zencart 1.5.1 loll
So i was going Crazy i manually reinstalled all files and database settings (that i created before uninstall thank god!)
Thank you for help

I would suggest rolling back to a pre IH4 install state and starting over.. IH4 is a super simple hassle free install and if you follow the installation instructions TO THE LETTER, it should just install and it should just work..

[ce2000]

I would suggest rolling back to a pre IH4 install state and starting over.. IH4 is a super simple hassle free install and if you follow the installation instructions TO THE LETTER, it should just install and it should just work..

I won't lose any picture that way? Especially the one in bmz_folder ? Please confirm

Thank you again great support :)

[snoz4343]

Hi. I'm having a big problem loading images. I have read the read me file, and FAQ many times. I have gone through 29 pages of posts here. I have a website that will have thousands of images by the time its done. So I took particular note on how to name the images, and because of that I may be doing it wrong. My website is fourthquartersports.com... Under category, and sub category; Basketball>Youth Basketball Uniforms, I was able to add 3 or 4 products with 7-10 additional images, no problem. But then the problem starts as I try and add more products. The product image will show up on my product page when I hit preview, but it wont show up in image handler, as I try and add additional images. Then as I try and add more images I get this message. Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')... So I have tried numerous times to rename the images to totally different first name without luck. I usually put 7 to 10 images on each product. I started off naming my image (on a particular product) 756_youth_basketball_jersey_columbia_blue_white_01.jpg..... I then name the additional images the same except at the end with an increase of 1 on each image. 02,03,04, ect. On the next product I start its name with the catalog number (924 for instance). I was hoping by starting the name with the catalog number I wouldn't run out of options. But even after running into problems and renaming the pictures, it wouldn't work. Heres a page that I cannot add images to, http://fourthquartersports.com/youth...short-924-p-69.. And heres one where all is well. http://fourthquartersports.com/youth...azzle-756-p-67.... I must need help in how to name them. But no matter how I name them now, it doesn't work. Please help. Thanks nate.... snoz4343##################

[RodG]

I won't lose any picture that way? Especially the one in bmz_folder ? Please confirm

IH doesn't touch your original images, ever. (that is one of the things that makes this module safe, and a pleasure to use).

Don't worry about anything in the bmz folder. The images stored there are created as needed.

Cheers
Rod

[RodG]

Hi. I'm having a big problem loading images. I have read the read me file, and FAQ many times.
<snip>
I get this message. Error!

Unable to determine the page link!
Function used:
zen_href_link('', '', 'NONSSL')... So I have
<snip>

Was that all part of the error message? or was the zen_href_link something you determined for yourself?

Alas, there isn't enough *useful* information here to give much of a clue.

tried numerous times to rename the images to totally different first name without luck. I usually put 7 to 10 images on each product. I started off naming my image (on a particular product) 756_youth_basketball_jersey_columbia_blue_white_01.jpg..... I then name the additional images the same except at the end with an increase of 1 on each image. 02,03,04, ect. On the next product I start its name with the catalog number (924 for instance). I was hoping by starting the name with the catalog number I wouldn't run out of options.

Although I don't think it'll be a problem, it is generally advised the file names NOT start with a number.....

Heres a page that I cannot add images to, http://fourthquartersports.com/youth...short-924-p-69.. And heres one where all is well. http://fourthquartersports.com/youth...azzle-756-p-67....

The 1st thing I note here is that you have some sort of URL rewriter installed. These things almost always cause more problems than they solve. My suggestion here is to disable the writer to see if the problem goes away.

Please ignore these ideas/suggestions if DivaVocals states something to the contrary. Her words are far more authoritative than mine in regards to this module.

Cheers
Rod

[gilby]

Hi. I'm having a big problem loading images. I have read the read me file, and FAQ many times. I have gone through 29 pages of posts here. I have a website that will have thousands of images by the time its done. So I took particular note on how to name the images, and because of that I may be doing it wrong. My website is fourthquartersports.com... Under category, and sub category; Basketball>Youth Basketball Uniforms, I was able to add 3 or 4 products with 7-10 additional images, no problem. But then the problem starts as I try and add more products. The product image will show up on my product page when I hit preview, but it wont show up in image handler, as I try and add additional images. Then as I try and add more images I get this message. Error!

Unable to determine the page link!

Function used:

Heres a page that I cannot add images to, http://fourthquartersports.com/youth...short-924-p-69..

Just looked at the view source for the page and here is your image source

<img src="images/_MED924_basketball_youth_basketball_uniform_short_striped_dazzle_bla" alt="Basketball etc etc etc 

You will notice that the image name is truncated
Your name is tooooo long and won't fit in the database.
The image name is stored as varchar(64) and your image name is longer than that, so it gets chomped. The additional images won't show up as they are looking for a longer base name.

[DivaVocals]

Hi. I'm having a big problem loading images. I have read the read me file, and FAQ many times. I have gone through 29 pages of posts here. I have a website that will have thousands of images by the time its done. So I took particular note on how to name the images, and because of that I may be doing it wrong. My website is fourthquartersports.com... Under category, and sub category; Basketball>Youth Basketball Uniforms, I was able to add 3 or 4 products with 7-10 additional images, no problem. But then the problem starts as I try and add more products. The product image will show up on my product page when I hit preview, but it wont show up in image handler, as I try and add additional images. Then as I try and add more images I get this message. Error!

Unable to determine the page link!

Function used:

zen_href_link('', '', 'NONSSL')... So I have tried numerous times to rename the images to totally different first name without luck. I usually put 7 to 10 images on each product. I started off naming my image (on a particular product) 756_youth_basketball_jersey_columbia_blue_white_01.jpg..... I then name the additional images the same except at the end with an increase of 1 on each image. 02,03,04, ect. On the next product I start its name with the catalog number (924 for instance). I was hoping by starting the name with the catalog number I wouldn't run out of options. But even after running into problems and renaming the pictures, it wouldn't work. Heres a page that I cannot add images to, http://fourthquartersports.com/youth...short-924-p-69.. And heres one where all is well. http://fourthquartersports.com/youth...azzle-756-p-67.... I must need help in how to name them. But no matter how I name them now, it doesn't work. Please help. Thanks nate.... snoz4343##################

Gilby is right.. Your image names are FAR too long, and this is likely the cause of the issues you are having. The other thing I noticed is that you are uploading images to the large and medium folders which is something you don't really need to do with IH4 (please review the usage section in the readme).. You can simply upload your largest image and IH4 takes care to create the small and medium images. (based on your settings in the Images configuration menu) Re-name your images and use much shorter names.. Lose the "MED" and "LRG" designations in the image file names, shorten them, and then simply upload the largest image and let IH4 do the rest.

On another note, I doubt your re-writer is the culprit.. Those written to properly generate URL links by using "zen_href_link" (as IH4 surely does) will NOT cause issues with IH4 or any other add-on. Ultimate SEO and Ceon URI both are written to do this.. So I think you can safely eliminate those as the source of your issue with IH4..

Just looked at the view source for the page and here is your image source

<img src="images/_MED924_basketball_youth_basketball_uniform_short_striped_dazzle_bla" alt="Basketball etc etc etc 

You will notice that the image name is truncated
Your name is tooooo long and won't fit in the database.
The image name is stored as varchar(64) and your image name is longer than that, so it gets chomped. The additional images won't show up as they are looking for a longer base name.

[snoz4343]

Gilby is right.. Your image names are FAR too long, and this is likely the cause of the issues you are having. The other thing I noticed is that you are uploading images to the large and medium folders which is something you don't really need to do with IH4 (please review the usage section in the readme).. You can simply upload your largest image and IH4 takes care to create the small and medium images. (based on your settings in the Images configuration menu) Re-name your images and use much shorter names.. Lose the "MED" and "LRG" designations in the image file names, shorten them, and then simply upload the largest image and let IH4 do the rest.

On another note, I doubt your re-writer is the culprit.. Those written to properly generate URL links by using "zen_href_link" (as IH4 surely does) will NOT cause issues with IH4 or any other add-on. Ultimate SEO and Ceon URI both are written to do this.. So I think you can safely eliminate those as the source of your issue with IH4..

thanks for all of the help. I don't know why its uploading to med, large. I just download the image from my dealer, and then upload it on zen cart. I did have to change my small image width to 50, so that I could get 10 images on a page without the images taking up the whole page. I will shorten the names and try it. Do you know why its uploading as medium, large, without me putting that in the name? Thanks