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  1. #201
    Join Date
    Dec 2010
    Location
    UK
    Posts
    1,771
    Plugin Contributions
    3

    Default Re: snap-affiliates?

    Quote Originally Posted by Jeff_Mash View Post
    For all you guys who use this module, let me ask you a quick question. I just installed it on a 1.5.1 site. Everything looks good, except during my testing, my test account doesn't seem to be earning any commissions.

    For example, I created a referral account. Then using the Link Creator, I created a custom URL for a product in my store. I then logged on as a DIFFERENT user and clicked that link, made a purchase, and I hoped to see an earned commission for my test account. However, I am seeing nothing under the Order History for the affiliate account. It's as if nothing was registered.

    Any ideas what I could be missing? I do see a cookie being created on my machine which records the referrer_key in there.

    I just don't know why it's not recording the sale after I purchase something while using the affiliate URL as a test. I hope anyone using this module can let me know your thoughts!
    you have posted the same question in v2 of this module, so, which version are you using and which version of ZC are you using?

  2. #202
    Join Date
    Aug 2004
    Posts
    798
    Plugin Contributions
    0

    Default Re: snap-affiliates?

    I'm sorry, I am using the newer v2.10 module. I will continue my posting over there (I didn't see that separate thread until after I posted this original question here).
    - Jeff

  3. #203
    Join Date
    Sep 2012
    Posts
    40
    Plugin Contributions
    0

    Default Re: snap-affiliates?

    Hello,

    I wish to install the SNAP Affiliates and use it for 1.3.9h but what i wanted to know was:

    a) Can you create a tiered structure so that people earn different stages of commission if they sell more? (sell 10 get 5%, sell 20 get 10%, sell 30 get 12.5% etc...)

    b) Can you limit the programme for use with certain items only?


  4. #204
    Join Date
    Nov 2004
    Posts
    53
    Plugin Contributions
    0

    Default Re: snap-affiliates?

    I installed it on zen-cart 139h en it seem to be working.

    But in my admin - customers - referrers, the order_total and commission keeps showing $ 0.00 even when orders are placed.

    Checked the session during the order process and the referrer_key is there all the time.
    I checked the database tabel Commission, and i do see the orders there which are placed with the referrer_key etc...

    Any idea why the order_total is still at $ 0.00 ?

  5. #205
    Join Date
    Jul 2011
    Posts
    138
    Plugin Contributions
    0

    Default Re: snap-affiliates?

    I have installed snap_affiliates_1-0-2-1 on ZC1.3.9h

    An affiliate has placed the link on their site. When testing the link, it directs the user to the appropriate website. I also see that the url includes the affiliates code. However once clicking on any other portion of the retail site, I notice the affiliate code is no longer in the url (not sure if this is by design or if it is a red flag to my issue).

    My issue is that the affiliate is not receiving credit for the order. I've looked at the d-base and see no tracking of the order in the commission table. There are no log files in the cache folder. Any suggestions on where to look for the problem?
    ZC 1.5.5
    Add ons: - Column/Grid 1.3.8 - Dual pricing 1.7 - ImageHandler3

  6. #206
    Join Date
    Jul 2011
    Posts
    138
    Plugin Contributions
    0

    Default Re: snap-affiliates?

    Quote Originally Posted by idc1 View Post
    I have installed snap_affiliates_1-0-2-1 on ZC1.3.9h

    An affiliate has placed the link on their site. When testing the link, it directs the user to the appropriate website. I also see that the url includes the affiliates code. However once clicking on any other portion of the retail site, I notice the affiliate code is no longer in the url (not sure if this is by design or if it is a red flag to my issue).

    My issue is that the affiliate is not receiving credit for the order. I've looked at the d-base and see no tracking of the order in the commission table. There are no log files in the cache folder. Any suggestions on where to look for the problem?
    SOLUTION: Because I am pulling my #'s out of our accounting system, I had the commission rate set to 0. Setting the rate >0 solved my problem.
    ZC 1.5.5
    Add ons: - Column/Grid 1.3.8 - Dual pricing 1.7 - ImageHandler3

  7. #207
    Join Date
    Jun 2012
    Posts
    9
    Plugin Contributions
    0

    Default Re: snap-affiliates?

    I'm having a small issue that probably has a really easy fix I just can't see... I would love some help if anyone has a moment. I'm running ZC 1.5.0 and Snap Affiliates 2.2.0

    I managed to get a few banner images up and displaying for affiliates to use. My issue is that in their code, the path to the image location is a relative path, not the full path, so it does not display in their pages (so it says something like /images/referrers/ref.207.207.jpg instead of http://mysite.com/zencart/images/ref...ef.207.207.jpg) Is there a way to change this path so it works?

    Also, is there a way to choose which page each image points to? So I might have one image point to the main cart page, but another image point to a particular product?

    I LOVE this mod, by the way, and I can see how many many hours have gone into it. Thank you, developers, for all the time you've put into it! And thank you in advance for any help you can give me on this :)

  8. #208
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,361
    Plugin Contributions
    94

    Default Re: snap-affiliates?

    Let's take this discussion over to the support thread for v2.0 and later of this plugin: http://www.zen-cart.com/showthread.p...-5-0-and-later

  9. #209
    Join Date
    Nov 2004
    Posts
    53
    Plugin Contributions
    0

    Default Re: snap-affiliates?

    I solved this issue myself....

    it turns out the affiliate module is checken if the ot_shipping module is activated... this was not the case...
    I activated it, and it's working now

    :)


    Quote Originally Posted by ShockRaver View Post
    I installed it on zen-cart 139h en it seem to be working.

    But in my admin - customers - referrers, the order_total and commission keeps showing $ 0.00 even when orders are placed.

    Checked the session during the order process and the referrer_key is there all the time.
    I checked the database tabel Commission, and i do see the orders there which are placed with the referrer_key etc...

    Any idea why the order_total is still at $ 0.00 ?

  10. #210
    Join Date
    Nov 2004
    Posts
    53
    Plugin Contributions
    0

    Default Re: snap-affiliates?

    Hi,

    in the account page i want to add a column to show the latest order status of the order.

    in includes/modulespages/refferer_main/header_php.php i changed the sql statement to this:

    select o.date_purchased, o.order_total, c.commission_paid, c.commission_rate, t.value, s.orders_status_id from zen_orders as o, zen_orders_total as t, zen_commission as c, zen_orders_status_history as s where c.commission_referrer_key = '**********' and o.orders_id = t.orders_id and o.orders_id = c.commission_orders_id and t.class = 'ot_shipping' and o.orders_id = s.orders_id GROUP BY s.orders_id order by s.orders_status_history_id ASC

    But i think i didn't GROUP it well, because it always shows the order status of the latest order...

    can someone help me with this?

    Eelco

 

 
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