Edit Orders v4.0 Support Thread

[lhungil]

...
When I add a product, or change qty. and click the update button the Sub-Total and Tota are changed to 0.00 after the page refreshes. Even the order in the client site is set to 0.

A quick search of this thread found the following: Edit Orders 4.1 subtotal is 0 and Edit Orders 4.1 subtotal is 0 fix.

[Angry Bill]

Used the fix zero subtotal copy/paste. THANKS !!. I have Ceon Manual CC installed with a surcharge. The edit order doesn't include the CC surcharge after an edit. I may be able to fix but suggestions welcome. I can take screen shot of the results I'm getting.

[lhungil]

Used the fix zero subtotal copy/paste. THANKS !!. I have Ceon Manual CC installed with a surcharge. The edit order doesn't include the CC surcharge after an edit. I may be able to fix but suggestions welcome. I can take screen shot of the results I'm getting.

Check your debug logs. I've going to "guess" the CEON code when written did not take into consideration the module being loaded from the Zen Cart admin. Make sure any calls to "include", "include_once", etc include the prefix DIR_FS_CATALOG (going to guess they do not). There may be some other things which meed to be modified as well.

[rod44]

I have 'kind of' the same problem with totals.....

ZenCart 1.5.1
Edit Orders 4.1
Admin New Orders 1.3
2Checkout module

My issue is I installed the 3 modules 1st week in June, and seems to be working OK, however I just noticed that whenever I update and order to 'Shipped' the total goes to $0.00. Will this fix possibly correct this issue?

Thanks

[lhungil]

... My issue is I installed the 3 modules 1st week in June, and seems to be working OK, however I just noticed that whenever I update and order to 'Shipped' the total goes to $0.00. Will this fix possibly correct this issue? ...

It should.

[lhungil]

As many of you probably know the next release of Edit Orders is just around the corner. With the next release comes some updated documentation. While still a Work In Progress, feel free to peruse the readme and provide constructive feedback.

Thank You!

[Angry Bill]

Check your debug logs. I've going to "guess" the CEON code when written did not take into consideration the module being loaded from the Zen Cart admin. Make sure any calls to "include", "include_once", etc include the prefix DIR_FS_CATALOG (going to guess they do not). There may be some other things which meed to be modified as well.

If the order grand total was an editable box, just like all the rest of the boxes, the problem would be solved. I don't have to edit the totals often (less than 10%) and I certainly can be trusted to so math !! Thanks, Bill.

[lhungil]

... If the order grand total was an editable box, just like all the rest of the boxes, the problem would be solved. ...

This field is calculated by Zen Cart in the same manner as during checkout. This field is not editable because it is always recalculated (any changes to the subtotal / total one might want to make would be erased). Also if one just edited the total the surcharge would not show up on a customer's invoice or history.

Background
Edit Orders DOES let you add / remove / edit order total modules (which add the order total lines to the database). It does this by first loading the order information from the database into the same locations used by the Zen Cart checkout process. Then "Edit Orders" loads each corresponding order total modules (based upon sort order) and calls the "process" method (same as the checkout process). It is up to the order total module to return the correct value based upon the order information.

The "CEON Payment Surcharges/Discounts" module makes the assumption it will only be loaded from the catalog side of Zen Cart. It does not take into consideration one might wish to load the order total module from the admin side of Zen Cart and make modifications. This is an issue with the "CEON Payment Surcharges/Discounts" module.

How to Fix
One would need to remove the assumption made by the "CEON Payment Surcharges/Discounts" module.

A brief look through the "process()" code indicates this specific order total module expects the "payment" module to load surcharge information and call "setTablesOfRatesAndLongDescriptions()". If this has not been done the process method does nothing (never sets the order total line output).

One could add a block of code to the "process" method (If in the admin side of Zen Cart and existing order data is present in the database, set the order total line output to be the surcharge data stored in the database). There are some other ways as well, but this is one of the simplest solutions providing a long term fix (as a bonus it would allow one to edit the surcharge).

[DivaVocals]

If the order grand total was an editable box, just like all the rest of the boxes, the problem would be solved. I don't have to edit the totals often (less than 10%) and I certainly can be trusted to so math !! Thanks, Bill.

Used the fix zero subtotal copy/paste. THANKS !!. I have Ceon Manual CC installed with a surcharge. The edit order doesn't include the CC surcharge after an edit. I may be able to fix but suggestions welcome. I can take screen shot of the results I'm getting.

This field is calculated by Zen Cart in the same manner as during checkout. This field is not editable because it is always recalculated (any changes to the subtotal / total one might want to make would be erased). Also if one just edited the total the surcharge would not show up on a customer's invoice or history.

Background
Edit Orders DOES let you add / remove / edit order total modules (which add the order total lines to the database). It does this by first loading the order information from the database into the same locations used by the Zen Cart checkout process. Then "Edit Orders" loads each corresponding order total modules (based upon sort order) and calls the "process" method (same as the checkout process). It is up to the order total module to return the correct value based upon the order information.

The "CEON Payment Surcharges/Discounts" module makes the assumption it will only be loaded from the catalog side of Zen Cart. It does not take into consideration one might wish to load the order total module from the admin side of Zen Cart and make modifications. This is an issue with the "CEON Payment Surcharges/Discounts" module.

How to Fix
One would need to remove the assumption made by the "CEON Payment Surcharges/Discounts" module.

A brief look through the "process()" code indicates this specific order total module expects the "payment" module to load surcharge information and call "setTablesOfRatesAndLongDescriptions()". If this has not been done the process method does nothing (never sets the order total line output).

One could add a block of code to the "process" method (If in the admin side of Zen Cart and existing order data is present in the database, set the order total line output to be the surcharge data stored in the database). There are some other ways as well, but this is one of the simplest solutions providing a long term fix (as a bonus it would allow one to edit the surcharge).

If I may add this.. Translated another way..

1. If Angry Bill wants Edit Orders to display the CC surcharge from the Ceon Manual CC module, he will need to modify the Ceon Manual CC module so that the surcharge can be picked up and edited by Edit Orders.
2. Modifying the grand total is not a feature that will be added to Edit Orders, but if Angry Bill wants this feature he can certainly make these changes to his store.. (it's not a recommended change which is why it will not be included in the Edit Orders module)

[lat9]

Does anyone have a merged version of /YOUR_ADMIN/orders.php that includes the changes for Edit Orders 4.1 and Ty Package Tracker 3.13?