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  1. #751
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by EHSI View Post
    Thank you. It is better to ask than to be sorry.
    Except this already IS in the readme instructions which is why I referred you back to them.. All that happened is I re-posted the same information I referred you to..
    Last edited by DivaVocals; 19 Aug 2013 at 05:17 AM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #752
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    Default Re: Image Handler 4 Support Thread

    Your instruction are not clear enough and they allow for different interpretations. You re-posted your read me instructions WITH your additional personal instructions. That is why I was able to install the IH4, not because you re-posted the read me instructions. Thank you for help.

    I installed the IH4. The hover effect does not work for some reason. Below is the screenshot of control panel. Could you please let me know what could be the problem.

    Click image for larger version. 

Name:	Screen.jpg 
Views:	46 
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ID:	12919

  3. #753
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    Default Re: Image Handler 4 Support Thread

    Here is a larger image of the screenshot. Thank you again.

    Click image for larger version. 

Name:	Screen2.jpg 
Views:	54 
Size:	41.3 KB 
ID:	12920

  4. #754
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by EHSI View Post
    Your instruction are not clear enough and they allow for different interpretations. You re-posted your read me instructions WITH your additional personal instructions.
    Hmmmm.. Right.. interesting considering that this has never been an issue for others since the introduction of the auto-installer functions.. (and the only PERSONAL instruction I provided was to let you know that this is NOT a windows app -- which should be fairly obvious) If you feel that the instructions weren't clear, I would welcome any suggestions for how this could be worded..

    Quote Originally Posted by EHSI View Post
    Here is a larger image of the screenshot. Thank you again.

    Click image for larger version. 

Name:	Screen2.jpg 
Views:	54 
Size:	41.3 KB 
ID:	12920
    Did you follow the LAST STEP of the installation instructions??
    Last edited by DivaVocals; 19 Aug 2013 at 02:24 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #755
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by DivaVocals View Post
    and like the other thread you posted, it was pointed out that the issue is likely related to one of your images.. It could be a corrupted image or an improperly named image, or image permissions.. Can't say, you will have to figure out which are the offending products and look at the images involved.. And I would say it's caused when the offending image/product is displayed in the new products sidebox.. You might start with the products here here: www(dot)just-vibrators(dot)com/zencart/just-vibrator/index.php?main_page=products_new&disp_order=6&page=6 & www(dot)just-vibrators(dot)com/zencart/just-vibrator/index.php?main_page=products_new&disp_order=6&page=10.. because when browsing through the new products, the right sidebar and footer disappears when I reach these pages.. You'll need to go through the rest of your new products to see where else this happens..

    may I suggest that if you don't want your site indexed you type it in this manner. All the extra spaces are not necessary..
    www(dot)just-vibrators(dot)com/zencart/just-vibrator
    Thank you for your input. I will investigate further.
    http://www.kinkykupid.com. WARNING: Please note that this site is intended to sell Adult Toys, Novelties and Costumes. Please do not click the link if you may find it offensive.

  6. #756
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by weif View Post
    I clicked through a lot of items and categories on your site, and everything I clicked on appeared to work correctly except the "vibrating underwear" category, which consistently displays as your second screenshot.

    I would start with this category as it only has 96 items - maybe disable the entire category and all products in the category and see if the problem goes away. Then re-enable the category and test a limited number of these products to see if you have a problem with a specific image.

    good luck
    Thank you for pointing this out. I will try to work on this and hopefully resolve this.
    http://www.kinkykupid.com. WARNING: Please note that this site is intended to sell Adult Toys, Novelties and Costumes. Please do not click the link if you may find it offensive.

  7. #757
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    Default Re: Image Handler 4 Support Thread

    The last step in the installation instructions is:

    "If you were using Fual Slimbox or Zen Lightbox with Image Handler4 you MUST re-upload the /includes/modules/YOUR_TEMPLATE/additional_images.php file from Fual Slimbox or Zen Lightbox fileset or your lightbox won't function as expected."

    I have never used Fual Slimbox or Zen Lightbox. This is a new installation, accordingly, neither Fual Slimbox nor Zen Lightbox were on the server and I did not upload them after I installed IH4.

    Are they the addons that are required for zoom to function properly? If yes, where can I see them in action to decide which one to select?

    Thank you, as usual.

  8. #758
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by EHSI View Post
    "If you were using Fual Slimbox or Zen Lightbox with Image Handler4 you MUST re-upload the /includes/modules/YOUR_TEMPLATE/additional_images.php file from Fual Slimbox or Zen Lightbox fileset or your lightbox won't function as expected."
    That is NOT an install step.. It's an after installation optional instruction... Read through all 12 steps installation steps.. I can assure you that you skipped one (here's a hint: it's the second to the LAST step)

    You can go to the downloads and review the descriptions for Fual Slimbox or Zen Lightbox. The are simply lightbox add-ons..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #759
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    Default Re: Image Handler 4 Support Thread

    Thank you. I did miss this one.

    I like Fancybox better. Is there an addon to Zen Cart for Fancybox or the choices only are Fual Slimbox and Zen Lightbox?

    Thank you.

  10. #760
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    Default Re: Image Handler 4 Support Thread

    Anybody?

 

 

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