The glass is not half full. The glass is not half empty. The glass is simply too big!
Where are the Zen Cart Debug Logs? Where are the HTTP 500 / Server Error Logs?
Zen Cart related projects maintained by lhûngîl : Plugin / Module Tracker
Diva and other Zenners,
I was having such an incredible day of breakthroughs and success, it is amazing to see it devolve into an inaccessible Admin. my site is usually accessible at http://reasonablerigging.com/adminurrhtcqq/login.php but it is missing in action tonight... Talk about ones head exploding. On the other hand, I know it is only a couple of files and that somebody smarter than I knows which ones they are. First, this was totally my fault, but I tried so hard to do it right, I am confused still what I did wrong with the merging.
Telling this story properly means details, and I will try to provide as succinctly as possible. My website is reasonablerigging.com and my store is at html level. I don't think you guys want my direct path publicized, but if you do, PM me or I will post. ZC 1.5.1 Pertinent Contributions, Easy Orders, Keepalive timer, ckeditor, reviews reply, dropdowndob, add new customers from admin, Cross Sell 1.3.0, cart reminder, admin new orders 1, and what I was working on installing ty package tracker 3.1.3 and Super Orders 4.1.
At about 5 p.m tonight I got cross sell working and admin new orders, and was thrilled. I decided to go for it and read thoroughly on ty package and SO. They said to install Ty first, and I did. I installed the trainer until I could see the product in the config menu, but then they recommended not installing the my_ADMIN/orders.php as the superorders app would control it with no merging, or at least very limited...
If you are NOT running Super Orders & Edit Orders together, you will need to use a tool like Winmerge or Beyond Compare to merge the YOUR_ADMIN_FOLDER/orders.php files from both Edit Orders and Ty Package Tracker. (I got the tool, p4merge for the macintosh, and merged many today, but I screwed the pooch somehow on these last two additions.)
I am on godaddy to answer host questions, but please, if anyone has a copy of the files I need merged properly, or advise on how to fix it and not blow it again, I would be pleased to try to accomplish it. I want these modifications, and think it is a couple of lines for a debugger understanding person. Again, with advice I can usually do anything, but I am embarassed to have come so far, and gotten sunk so quickly.
When you are a newbie, any advice is very appreciated.
Many thanks,
Trademagic...Marc
So, now have read message. Couple of things, do you have a backup either through your host, or of your own of the affected files before you made the last update. Next, have you tried to reupload the files that were last uploaded as sometimes an upload may fail midway or otherwise not finish properly. Do you have a clean copy of ZC 1.5.1 to upload or compare the most recently uploaded files? In comparison do the newly updated files have an extra line at the end or a closing ?> that was not in the original file?
Does your site otherwise work (sorry haven't followed the link to verify it myself)? I ask because I am not sure that a problem in the orders.php file would affect the admin. If it wouldn't then the problem may actually be in an upload previously performed if between updates the cache/sessions/etc weren't cleared (believe it or not the code that previously functioned correctly may not get updated related to your browser when a bad file was uploaded until some point later making it seem like the last upload was the problem.)
Those should get you going again. Somewhat worst case you reupload the admin directory again from a fresh version of ZC (and your existing admin/includes/configure.php) possibly to an alternate directory to restore basic functionality and then either reinstall the admin files for the add-ins you have already installed, continue to seek free help in the forums, or possibly compensate someone for their time and effort.
Regarding this portion of my previous post (partially quoted here), it does appear that review of Super Orders information in the admin panel acts differently based on PayPal Express/PayPal Standard being activated. Here's what has been observed:
At the time of posting, our site was affected by an issue preventing the use of PayPal Express. All previous purchases had been made by PayPal Express. When looking at past orders that were funded through PayPal Express, no PayPal data was available/couldn't tell if the product had actually been paid for.
PayPal standard was activated to restore payment processing capability until our issue was resolved. Again during review of payments I do not recall seeing any PayPal related data.
Once our functionality was restored and PayPal Express was reactivated (never tested Super Orders while PayPal Standard was activated and functionality was restored, nor do I plan on doing so on our active site), PayPal processing information is again available, although a refund has not been attempted/needed since that time period. Even without a processing a refund, the above observations thoroughly indicate that Super Orders does behave differently between the two modes of operation, although it is not clear (by observation and not code review) if that difference is also dependent on the original payment method or not. But, thought I would report on the observation.
ZC Installation/Maintenance Support <- Site
Contribution for contributions welcome...
I haven't a CLUE what issue you are having here.. The only thing I got out of all of this is that you have a blank page when you go to the admin. (I assume this is what you mean by "inaccessible Admin")
So IF this is what is the issue.. I will say this.. a blank page = an error log.. So you need to tell us what your error logs say..
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
No clue what issue it is you are reporting since Super Orders does NOT modify any of the PayPal payment modules at all.. Super Orders captures data from certain PayPal tables in Zen Cart in order to determine if orders are paid or not but that's about it.. Capturing this data does NOT affect the PayPal modules at all.. The PayPal modules work independently..
My Site - Zen Cart & WordPress integration specialist
I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.
Agree that they independently work, at the time of inquiry, our service was disconnected from CURL functionality of PayPal. Attempting to use Super Orders to review site purchases at that time helped identify the issue (only limited data was presented... Very limited) so went back to the instruction manual to see what was discussed about PayPal. The review of the configuration and features section of the instructions indicated that automated super orders refunds was not implemented (for PayPal and others) because of the breadth of code needed to support all of the methods. I think at the time I came to this issue because I needed to refund a portion of a payment. On screen the "typical" areas showing refund and other options was not present (now seeming to be because of the CURL disconnection because after communication was restored and PayPal Express activated again all is back to normal.) and the absence of those options concerned me about keeping the plugin installed.
So, now that everything looks like it should, I do not have that concern anymore. I am not sure what is meant by not implementing automated super orders refunds, but seeing that the options are available to provide a refund (which should be infrequent) with Super Orders installed, we're good to go. As a result, I wanted to close the loop on that portion of my question for any that happened to review the thread. I still would like to find the "solutions" posted by carlvt88 to enable automated Super orders refunds for payPal, if for no other reason than to enable whatever functionality is added by that additinal mod, but I haven't been able to find that discussion.
Ugh, totally forgot about the fpdf.php issue and its affects... A link that I found associated with that; if Trademagic comes back online, is having the "blank page" at the admin directory, and error log identifies fdpf.php as an issue, is: http://www.zen-cart.com/showthread.p...64#post1203164 and is discussed multiple times throughout the thread.
ZC Installation/Maintenance Support <- Site
Contribution for contributions welcome...
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