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  1. #301
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    Default Re: Super Orders v4.0 Support Thread (for ZC v1.5.x)

    Quote Originally Posted by PetleyJ View Post
    Done some digging around and found it was a file from a previous version that was causing the issue.

    Looked in administration/includes/auto_loaders and it was config.so.php that was causing the issue. Deleted that and it's fixed all issues.
    That file is in every version since the introduction of the auto-installer, and it should be deleted after the SQL install executes.. So I'm not sure what happened in your store unless you left a "backup" copy..

    Removing this would stop the auto-installer from continually executing, but according to your posts, you still have a "blank" Super Orders configuration menu.. (not a good thing since this will prevent you from configuring Super Orders features and it will prevent you from using the Ty Package Tracking and Edit Orders integration features -- if you so desire to use these add-ons with Super Orders)
    Last edited by DivaVocals; 18 Sep 2013 at 04:21 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  2. #302
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    Default Re: Super Orders v4.0 Support Thread (for ZC v1.5.x)

    Diva, I can confirm removing that file has changed the configuration menu from being blank so it now WORKS fine. Everything works and so does both TY Package Tracking & Edit orders with it.

    As far as I am concerned now, it's all fixed. Thanks for the help.
    FMUK Consulting - Web Design & Development | Graphics | Marketing | Apps - http://www.FMUKConsulting.co.uk

  3. #303
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    Default Re: Super Orders v4.0 Support Thread (for ZC v1.5.x)

    Quote Originally Posted by PetleyJ View Post
    Diva, I can confirm removing that file has changed the configuration menu from being blank so it now WORKS fine. Everything works and so does both TY Package Tracking & Edit orders with it.

    As far as I am concerned now, it's all fixed. Thanks for the help.
    Okay........
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #304
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    Default Re: Super Orders v4.0 Support Thread (for ZC v1.5.x)

    Hi.
    I uploaded latest version to Zen 1.51
    But I got blank screen when I refresh admin screen. I can't do anything, only front end works fine.
    Is there solution for it?

  5. #305
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    Default Re: Super Orders v4.0 Support Thread (for ZC v1.5.x)

    Quote Originally Posted by gsmsalers View Post
    Hi.
    I uploaded latest version to Zen 1.51
    But I got blank screen when I refresh admin screen. I can't do anything, only front end works fine.
    Is there solution for it?
    Blank screen = error log.. Post the error log that was created..

    Probably the SAME issue that's been posted in this support thread.. So you might want to spend a few minutes paging back through this support thread..

    and when you say latest version.. WHICH version (version number please)
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #306
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    Default Re: Super Orders v4.0 Support Thread (for ZC v1.5.x)

    Where is the that error log file? Is it in admin folder where Super Orders copied to?

    Quote Originally Posted by DivaVocals View Post
    Blank screen = error log.. Post the error log that was created..

    Probably the SAME issue that's been posted in this support thread.. So you might want to spend a few minutes paging back through this support thread..

    and when you say latest version.. WHICH version (version number please)

  7. #307
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    Default Re: Super Orders v4.0 Support Thread (for ZC v1.5.x)

    Quote Originally Posted by gsmsalers View Post
    Where is the that error log file? Is it in admin folder where Super Orders copied to?
    Error logs typically fall into any of the following folders, store directory/logs, store directory/cache or as designated in php.ini for things like error logs or cache.

    Guess is that it is the same error reported multiple times in this forum.

  8. #308
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    Default Re: Super Orders v4.0 Support Thread (for ZC v1.5.x)

    Quote Originally Posted by gsmsalers View Post
    Where is the that error log file? Is it in admin folder where Super Orders copied to?
    I am getting a blank page (or blank part of a page)

    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #309
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    Default Re: Super Orders v4.0 Support Thread (for ZC v1.5.x)

    Please try last version 7.0
    Quote Originally Posted by DivaVocals View Post

  10. #310
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    Default Re: Super Orders v4.0 Support Thread (for ZC v1.5.x)

    Quote Originally Posted by gsmsalers View Post
    Please try last version 7.0
    Not sure I understand what you are saying/asking here..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 
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