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  1. #2041
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    Default Re: Tabbed Products Pro (TPP) v1.10 - Has been submitted..

    FYI - I still have the file below sitting on the server as my product disappears when I delete this. I am sure this has something to do with it but I have left it for now so that you can see the page.

    /includes/templates/YOUR_TEMPLATE/templates/tpl_product_reviews_default.php

    Thanks.

  2. #2042
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    Default Re: Tabbed Products Pro (TPP) v1.10 - Has been submitted..

    **delete**
    Last edited by DivaVocals; 29 Oct 2013 at 05:36 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #2043
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    Default Re: Tabbed Products Pro (TPP) v1.10 - Has been submitted..

    Quote Originally Posted by denise006 View Post
    Hi,

    I am back to where I started now, the shop being viewable at http://www.buyandfit.com/shop7141/in...products_id=13

    As far as I am aware all old files have been removed. However I am unsure how to turn off the CSS/JS Loader so would be grateful of some pointers.

    Many thanks.

    Quote Originally Posted by denise006 View Post
    Hi,

    I am back to where I started now, the shop being viewable at http://www.buyandfit.com/shop7141/in...products_id=13

    As far as I am aware all old files have been removed. However I am unsure how to turn off the CSS/JS Loader so would be grateful of some pointers.

    Many thanks.
    Quote Originally Posted by denise006 View Post
    FYI - I still have the file below sitting on the server as my product disappears when I delete this. I am sure this has something to do with it but I have left it for now so that you can see the page.

    /includes/templates/YOUR_TEMPLATE/templates/tpl_product_reviews_default.php

    Thanks.
    There's no reason for your product page to be adversely affected by removing the reviews file as it would simply use the one from the default template instead of the override..

    There is something strange about your site setup and I cannot help you if I cannot see the site source HTML.. If you are using one of those silly and very outdated "hide my source code" scripts and such, then you need to undo that.. Not only is it preventing me from helping you, it will also prevent search engines from reading your site as well..

    Can't help you with issues related to the the CSS/JS Loader as I do not use it.. Search through this thread.. I think there's a few posts explaining how to turn off the CSS/JS Loader.. If that doesn't work, then search the forum though there are several CSS/JS Loader threads about..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  4. #2044
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    Default Re: Tabbed Products Pro (TPP) v1.10 - Has been submitted..

    Hi,

    Many thanks for getting back to me. In response to your comments:-

    There's no reason for your product page to be adversely affected by removing the reviews file as it would simply use the one from the default template instead of the override - not sure what is happening then as the whole content is blank when I remove that file.

    There is something strange about your site setup and I cannot help you if I cannot see the site source HTML.. If you are using one of those silly and very outdated "hide my source code" scripts and such, then you need to undo that.. Not only is it preventing me from helping you, it will also prevent search engines from reading your site as well.. - I have not added anything to hide the script so not sure about this. Trust me I am not trying to be clever, I just want my site to work.

    Can't help you with issues related to the the CSS/JS Loader as I do not use it.. Search through this thread.. I think there's a few posts explaining how to turn off the CSS/JS Loader.. If that doesn't work, then search the forum though there are several CSS/JS Loader threads about - will do thanks.

    I think I may start from scratch again as it would appear something is not quite right with the site. I appreciate your time and trouble in taking a look however.

    Denise.

  5. #2045
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    Default Re: Tabbed Products Pro (TPP) v1.10 - Has been submitted..

    Quote Originally Posted by denise006 View Post
    not sure what is happening then as the whole content is blank when I remove that file.
    Blank page = error.. Which means an error log would be created, and without he contents of the error log, I'm not sure why removing that one file would get you a blank page..

    Quote Originally Posted by denise006 View Post
    I have not added anything to hide the script so not sure about this. Trust me I am not trying to be clever, I just want my site to work.
    Well there is something going on with your site.. I cannot view the page source using the normal browser "View Page Source" function.. I can ONLY see your site's page source using Firefox's Web Developer Tools

    Quote Originally Posted by denise006 View Post
    will do thanks.
    With I could help with CSS/JS Loader issues, but searching this thread or the forum in general should get you answers

    Quote Originally Posted by denise006 View Post
    I think I may start from scratch again as it would appear something is not quite right with the site. I appreciate your time and trouble in taking a look however.
    This was going to be my suggestion.. The upgrade is straightforward if you follow the install/upgrade instructions and remove the files that should be removed..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #2046
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    Default Re: Tabbed Products Pro (TPP) v1.10 - Has been submitted..

    Hi,

    I have now completely installed my shop from scratch at http://www.buyandfit.com and have only added example text here http://www.buyandfit.com/index.php?m...&products_id=1 and the tabs are still not showing. Any clues? Any help would be appreciated.

    Many thanks.

    Denise.

  7. #2047
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    Default Re: Tabbed Products Pro (TPP) v1.10 - Has been submitted..

    Quote Originally Posted by denise006 View Post
    Hi,

    I have now completely installed my shop from scratch at http://www.buyandfit.com and have only added example text here http://www.buyandfit.com/index.php?m...&products_id=1 and the tabs are still not showing. Any clues? Any help would be appreciated.

    Many thanks.

    Denise.
    Check your install all the files have not been uploaded.. particularly the stylesheet..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #2048
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    Default Re: Tabbed Products Pro (TPP) v1.10 - Has been submitted..

    Quote Originally Posted by denise006 View Post
    Hi,

    I have now completely installed my shop from scratch at "http://www.buyandfit.com" and have only added example text here "http://www.buyandfit.com/index.php?main_page=product_info&cPath=3_16_36&products_id=1" and the tabs are still not showing. Any clues? ...
    Here are some quick observations:
    • You appear to have the site set to use the "classic" template. This template (and the default_template) should almost NEVER be modified. If you have not already created a "custom" template here is a good guide on howto create a "custom" template. You can then make changes to the "custom" template. Or perhaps you forgot to change to your "custom" template?

    • Your site does not appear to include any of the template changes required for "Tabbed Products Pro" to work (stylesheets or templates). This usually indicates the module has not been fully installed. Did you remember to merge the template changes into your "custom" template (see the first bullet point)?


    Note: Looks like DivaVocals beat me to the answer, but hopefully this post adds some clarification on a few points.
    Last edited by lhungil; 12 Nov 2013 at 06:22 PM.
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  9. #2049
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    Default Re: Tabbed Products Pro (TPP) v1.10 - Has been submitted..

    Hi,

    Thanks for coming back to me. I have uploaded all files again and now have bullet points instead of tabs. Obviously an improvement but still not quite right! Any further ideas would be greatly appreciated.

    Thanks.

    Denise.

  10. #2050
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    Default Re: Tabbed Products Pro (TPP) v1.10 - Has been submitted..

    Quote Originally Posted by denise006 View Post
    Hi,

    Thanks for coming back to me. I have uploaded all files again and now have bullet points instead of tabs. Obviously an improvement but still not quite right! Any further ideas would be greatly appreciated.

    Thanks.

    Denise.
    You still do not have all the files uploaded in the RIGHT places.. the stylesheet is missing and without it, you will get bullets instead of tabs..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

 

 

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