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  1. #951
    Join Date
    Mar 2010
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    19
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    Default Re: Main product medium image does not display, but additional images do in product v

    I'm having a problem. I installed Image Handler and everything works perfectly except, I can't get additional images to show for products, and the footer is gone on the product pages. I have done everything it says in the read me and I even reinstalled the plugin. Can someone help me? Here is a link to one of my product pages: http://bywendygstore.com/index.php?m...roducts_id=448

  2. #952
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
    Plugin Contributions
    32

    Default Re: Main product medium image does not display, but additional images do in product v

    Quote Originally Posted by prettyeyes1 View Post
    I'm having a problem. I installed Image Handler and everything works perfectly except, I can't get additional images to show for products, and the footer is gone on the product pages. I have done everything it says in the read me and I even reinstalled the plugin. Can someone help me? Here is a link to one of my product pages: http://bywendygstore.com/index.php?m...roducts_id=448
    Blank or incomplete pages mean there's some error which is preventing the page from fully displaying.. you need to look at your error logs and report the contents of the error log files..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #953
    Join Date
    Jul 2007
    Posts
    2,169
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    16

    Default Re: Main product medium image does not display, but additional images do in product v

    Hi Diva hope this finds you well...:)
    I have a question for you to see maybe you can help me in answering it. I installed image handler 4 on a clients website yesterday newh zen cart 1.5.1 site. I set all the setting on the image page to 100 and all the images enlarge nicely, but now today they are the same size as the original picture. My brain is tired trying to figure this out. I'm using the abbington mega template. There where no addon when installing the module at the time. The site is here

    Thanks in advance.
    Last edited by countrycharm; 4 Dec 2013 at 04:10 PM.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  4. #954
    Join Date
    Jul 2007
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    2,169
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    Default Re: Main product medium image does not display, but additional images do in product v

    Never mind Diva, I had some settings under configuration wrong along with some of the pictures that where upload are very small. I guess my clients is going to have to upload bigger pictures if he want image handler to enlarge them like there suppose to be.
    Last edited by countrycharm; 4 Dec 2013 at 07:59 PM.
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  5. #955
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
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    32

    Default Re: Main product medium image does not display, but additional images do in product v

    Quote Originally Posted by countrycharm View Post
    Never mind Diva, I had some settings under configuration wrong along with some of the pictures that where upload are very small. I guess my clients is going to have to upload bigger pictures if he want image handler to enlarge them like there suppose to be.
    Image Handler does not now nor has it ever "enlarged" images.. This is a feature that Image Manager has, and though folks SWEAR this is a GREAT feature, IMHO it's not a feature that should be part of ANY good image management module/plugin.. If you a 100x100 image to 800x800, the resulting image would be VERY distorted. In the IH4 readme it states very clearly that for the best results you must upload the LARGEST sized image for your products and categories.. Image Handler will do the work required to create the small, medium, and large sized images used by Zen Cart.. Also in the readme it is detailed out where/how the small, medium and large images are used in various places in Zen Cart. (it was a frequently asked question in old IH support threads and a cause for some confusion..)

    HTH..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  6. #956
    Join Date
    Jul 2007
    Posts
    2,169
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    16

    Default Re: Main product medium image does not display, but additional images do in product v

    Quote Originally Posted by DivaVocals View Post
    Image Handler does not now nor has it ever "enlarged" images.. This is a feature that Image Manager has, and though folks SWEAR this is a GREAT feature, IMHO it's not a feature that should be part of ANY good image management module/plugin.. If you a 100x100 image to 800x800, the resulting image would be VERY distorted. In the IH4 readme it states very clearly that for the best results you must upload the LARGEST sized image for your products and categories.. Image Handler will do the work required to create the small, medium, and large sized images used by Zen Cart.. Also in the readme it is detailed out where/how the small, medium and large images are used in various places in Zen Cart. (it was a frequently asked question in old IH support threads and a cause for some confusion..)

    HTH..
    Diva regardless a lot of his images are very small. Image handler does handle them very well..... :)
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  7. #957
    Join Date
    Jan 2007
    Location
    Los Angeles, California, United States
    Posts
    10,021
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    32

    Default Re: Main product medium image does not display, but additional images do in product v

    Quote Originally Posted by countrycharm View Post
    Diva regardless a lot of his images are very small. Image handler does handle them very well..... :)
    Good to know.... I would suggest though that he should upload larger sizes of his product images.. right now his small, medium, and large product images are all very tiny (and ALL the same size).. On the product info page there's almost no point of clicking the "larger image" link since the larger image is the same size as the image on the product info page..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #958
    Join Date
    Jul 2007
    Posts
    2,169
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    16

    Default Re: Main product medium image does not display, but additional images do in product v

    Quote Originally Posted by DivaVocals View Post
    Good to know.... I would suggest though that he should upload larger sizes of his product images.. right now his small, medium, and large product images are all very tiny (and ALL the same size).. On the product info page there's almost no point of clicking the "larger image" link since the larger image is the same size as the image on the product info page..
    there's almost no point of clicking the "larger image" link
    Ain't that the truth
    Is your site Upgraded to the current version 1.5.4 Yet?
    zencart-upgrades-website-installation

  9. #959
    Join Date
    Oct 2006
    Location
    Italy
    Posts
    634
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    0

    Default Re: Main product medium image does not display, but additional images do in product v

    I don't know how many times I've installed and reinstalled and delete and reinstalled this plugin, but results are always the same. Spacial pages is always blank. Why this? Why only this page?
    try on http://www.100asa.it/specials.html
    Last edited by 100asa; 5 Dec 2013 at 06:47 AM. Reason: add link page to try issue

  10. #960
    Join Date
    Aug 2005
    Location
    Vic, Oz
    Posts
    1,905
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    5

    Default Re: Main product medium image does not display, but additional images do in product v

    Quote Originally Posted by 100asa View Post
    I don't know how many times I've installed and reinstalled and delete and reinstalled this plugin, but results are always the same. Spacial pages is always blank. Why this? Why only this page?
    try on http://www.100asa.it/specials.html
    Why do you think that this has anything to do with IH4?

    When you uninstall IH4 does the specials page come back?

    What errors are showing up in your logs directories?

    When you turn the url rewriter OFF does it work correctly?

    PS: Your use of png is making your images much larger than they could be if you used jpg instead

 

 

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