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  1. #971
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    Default Re: Main product medium image does not display, but additional images do in product v

    Maybe I use a db imported from an 1.3.7 zencart store? and images are the same from the old store?
    The strange if I put value <=3 into configuration->max value->special products, special page works fine!

  2. #972
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    Default Re: Main product medium image does not display, but additional images do in product v

    Quote Originally Posted by 100asa View Post
    Maybe I use a db imported from an 1.3.7 zencart store? and images are the same from the old store?
    The strange if I put value <=3 into configuration->max value->special products, special page works fine!
    Right.. Whatever the issue is it IS NOT an Image Handler issue..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  3. #973
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    Default Re: Main product medium image does not display, but additional images do in product v

    OK, but what I'm trying to understand is exactly where the problem is, that I have seen this problem only on the special page and the specials rss.
    All my mod was not change the special core pages
    Last edited by 100asa; 10 Dec 2013 at 08:49 AM.

  4. #974
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    Default Re: Main product medium image does not display, but additional images do in product v

    Quote Originally Posted by 100asa View Post
    OK, but what I'm trying to understand is exactly where the problem is, that I have seen this problem only on the special page and the specials rss.
    All my mod was not change the special core pages
    I get that.. but you are trying to work out an issue that is NOT related to Image Handler in the Image Handler SUPPORT thread.. you REALLY need to start a NEW THREAD to work out your specials issue since it's NOT an Image Handler SUPPORT issue that you are having..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  5. #975
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    Default Re: Main product medium image does not display, but additional images do in product v

    SOLVED! I've truncate table specials, and now all works fine. I've re-add special products, and no issue appear. Maybe in the db table special create issue.

  6. #976
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    Default Re: Image Handler 4 Support Thread

    i think i had this problem a few years back but don't know how i fixed it. when i upload .png files, they load fine and are shown in the image handler but NOT shown on the website. under 'file type', it says .png but it is in red and the .jpg files are in black.. when i convert the png files to jpg, they show up fine on the website. i'm sure i'm missing something simple here.

  7. #977
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by lidlchris View Post
    i think i had this problem a few years back but don't know how i fixed it. when i upload .png files, they load fine and are shown in the image handler but NOT shown on the website. under 'file type', it says .png but it is in red and the .jpg files are in black.. when i convert the png files to jpg, they show up fine on the website. i'm sure i'm missing something simple here.
    The reason is covered in the readme file.. Can't have different filetypes..
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  8. #978
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    Default Re: Main product medium image does not display, but additional images do in product v

    Quote Originally Posted by 100asa View Post
    SOLVED! I've truncate table specials, and now all works fine. I've re-add special products, and no issue appear. Maybe in the db table special create issue.
    Glad you got it worked out.. but as has been said multiple times, this is NOT an IH4 issue.. It's an issue unique to YOUR STORE.. IH4 has NO EFFECT on the specials table..
    Last edited by DivaVocals; 17 Dec 2013 at 02:56 PM.
    My Site - Zen Cart & WordPress integration specialist
    I don't answer support questions via PM. Post add-on support questions in the support thread. The question & the answer will benefit others with similar issues.

  9. #979
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    Default Re: Image Handler 4 Support Thread

    how long to the image files stay in cache?? a review of my site told us that we should specify an expiration of the files in the bmz_cache directory. i see where i can manually clear the cache in admin but it there a place to specify how long i want to keep them?

  10. #980
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    Default Re: Image Handler 4 Support Thread

    Quote Originally Posted by DivaVocals View Post
    The reason is covered in the readme file.. Can't have different filetypes..
    thanks you... do you mean different file types per product?? or for all products?? i just looked at the readme.html file and could not find any mention of using different file types.. i read it through twice.. there were 2 links to forum threads that i did not read - is it in them?

 

 

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