Hi
When I set FEC to single page checkout and I press the confirm button it takes me to a screen with the following text: -
Your order is being processed, please wait...
I have had a look through the FEC forum and other users have had the same issue. Although I could not find a resolution to the problem.
What should I do to fix the problem?
Justin
PS
When I de activate the single page checkout it does work
Hi
Thank you for your advice - I fixed the problem.
Justin
I have seen this issue before, typically this is because one of the following (no particular order). Which version of FEC are you running?
1.) CSS/JS Loader incorrectly configured
2.) CSS/JS Configured but running multiple jquery Libraries
3.) Payment Module Issues
Hi
Thank you for your reply
I am running the latest version of FEC 1.14.2
Justin
Hi
The post about fixing the problem related to a different matter regarding the header-title. The error related to the word in the define section that used Header cart not header item.
Justin
Hi
With your suggestions regarding: -
1) CSS/JS Loader incorrectly configured
2.) CSS/JS Configured but running multiple jquery Libraries
3.) Payment Module Issues
What is the best method to check each item to establish where the problem exists.
It seems to be a common problem with FEC.
I do the following and check if it fixes it as i go (making sure to clear my cache):
1.) Check if there is JavaScript conflicts, is it giving errors, multiple jquery versions. If this is the issue only load one copy, and load them in the right order
2.) Making sure the minify for CSS/JS Loader is turned off in your Admin Configuration->CSS/JS Loader-> Minfy JS -> False. If this solves it you need to validate you JS
3.) Looking in the <head> what order is the JS being loaded in, typically I load the most recent version of jQuery, then the migrate jQuery, then everything else in a logical order. If not, adjust the auto-loaders accordingly
4.) NO other java script should be loaded (I feel) outside of the css/js loader, it's there to help you.
5.) If it's your payment mod, it will usually effect other checkouts as well
Do you have a domain I can look at?
ALSO if you are using a CDN like cloudflare make sure you either turn it off, or bypass it when debugging as it only makes it more difficult. FYI- you can bypass cloudflare my using direct.YOUR_DOMAIN.com
Hi
Thank you for your suggestions. My web page address is:- http://www.advisers-australia.com/ze...eset-09182012/
Currently FEC is switched on but one page checkout is switched off.
Justin
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