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  1. #11
    Join Date
    Jan 2007
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    Default Re: Ceon URI Mapping v4.x

    Quote Originally Posted by Ryk View Post
    @DivaVocals

    It was the long drawn out speculative "hmmmmmmm" that gave me pause for thought but I'm not going to get into a fight about it.
    No need to fight.. I asked a LEGIT question, and you took ONE part of my WHOLE comment and applied your own interpretation to that ONE part. While you are free to apply your own interpretation to my words, it doesn't make it true.. Honestly your interpretation was well beyond anything I actually STATED explicitly.

    Quote Originally Posted by Ryk View Post
    With regard to the rest, our presence here depends on time available, but I won't dispute that support for Conor's free modules takes lower precedence than the support for the commercial ones as well as the normal day to day running of our own business.
    Right.. but this part was easy to figure out since the community (including the author of the "other" popular URL re-writer module) have been the only ones responding to support questions since Conor's passing..

    My question is in regards to HOW should bugs be reported or managed.. The latest updates you guys submitted were based on code submitted by another community member here in THIS support thread.. I think what is unclear here is IF you say that "support for Conor's free modules takes lower precedence than the support for the commercial ones", how do users of Conor's FREE modules get support from JSWEB then??

    In your own words you were unaware of the issue with this module or the fix posted by picandnix until informed by your customer. So how do free users who may NOT be your customers report bugs?? Since the community has been supporting this free module, and you guys will not be here as regularly as Conor was, does the community find, fix, and then submit updates to this module when bugs are found?? Do we "report" them to JSWEB and wait for you to take action??? It's just not been clear how this is supposed to work.. THAT was the reason for my "speculative" question to begin with.. You can say all you like that I am casting aspersions, but I am in fact asking DIRECT legit SUPPORT questions in the SUPPORT thread..
    Last edited by DivaVocals; 19 May 2014 at 07:25 AM.
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