28 Jul 2014, 6:14 AM
New Zenner
- Join Date:
- Jan 2012
- Posts:
- 28
- Plugin Contributions:
- 0
paypal express checkout error: 10486 This transaction couldn't be completed
I'm getting this error when paypal returns. "10486 This transaction couldn't be completed. - This transaction couldn't be completed. Please redirect your customer to PayPal."
Paypal payments did work and now they don't.
The log files show the error but not the reason other than 10486.
Transaction log files in newest to oldest order...
paypalwpp_Paypal_Action_07-27-2014-22-32_eWRd4
Jul-27-2014 22:32:19 (1406525539)
termEC-1
Killed the session vars as requested
=================================
Jul-27-2014 22:32:19 (1406525539)
termEC-2
BEFORE: $this->showPaymentPage = 0
Token Data:
=================================
Jul-27-2014 22:32:19 (1406525539)
termEC-3
AFTER: $this->showPaymentPage = 0
=================================
Jul-27-2014 22:32:19 (1406525539)
termEC-8
$this->showPaymentPage NOT true, and NO custom page selected ... using SHIPPING as default
=================================
Jul-27-2014 22:32:19 (1406525539)
termEC-10
Redirecting to checkout_shipping - Stack: checkout_shipping
Message: 10486 This transaction couldn't be completed. - This transaction couldn't be completed. Please redirect your customer to PayPal.
Session Data: Array
(
[securityToken] => f6f3f1625715063e4cde1fe3eb054bc6
[customers_host_address] => cpe-76-89-163-26.socal.res.rr.com
[SSL_SESSION_ID] =>
[SESSION_USER_AGENT] => Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0
[SESSION_IP_ADDRESS] => 76.89.163.26
[cartID] => 20481
[cart] => shoppingCart Object
(
[contents] => Array
(
[307] => Array
(
[qty] => 1
)
)
[total] => 3.95
[weight] => 0.6
[cartID] => 20481
[content_type] => physical
[free_shipping_item] => 0
[free_shipping_weight] => 0
[free_shipping_price] => 0
[download_count] => 0
[total_before_discounts] => 3.95
[display_debug_messages] =>
[flag_duplicate_msgs_set] =>
)
[check_valid] => true
[navigation] => navigationHistory Object
(
[path] => Array
(
[0] => Array
(
[page] => login
[mode] => SSL
[get] => Array
(
[action] => process
)
[post] => Array
(
)
)
[1] => Array
(
[page] => index
[mode] => SSL
[get] => Array
(
[type] => ec
[token] => EC-96T80674NT081272S
[PayerID] => ZYKBEMP263PBJ
)
[post] => Array
(
)
)
[2] => Array
(
[page] => checkout_process
[mode] => SSL
[get] =>
[post] => Array
(
)
)
)
[snapshot] => Array
(
)
)
[language] => english
[languages_id] => 1
[languages_code] => en
[currency] => USD
[today_is] => 2014-07-27
[updateExpirations] => 1
[session_counter] => 1
[customers_ip_address] => 76.89.163.26
[login_attempt] => 1
[messageToStack] => Array
(
[0] => Array
(
[class] => checkout_shipping
[text] => 10486 This transaction couldn't be completed. - This transaction couldn't be completed. Please redirect your customer to PayPal.
[type] => error
)
)
[customer_id] => 9
[customer_default_address_id] => 10
[customers_authorization] => 0
[customer_first_name] => joseph
[customer_last_name] => s
[customer_country_id] => 223
[customer_zone_id] => 12
[valid_to_checkout] => 1
[sendto] => 10
[payment] => paypalwpp
[shipping] => Array
(
[id] => usps_First-Class Mail Large Envelope
[title] => United States Postal Service (First-Class Mail Large Envelope)
[cost] => 3.76
)
[billto] => 10
[shipping_tax_amount] => 0
[comments] =>
[payment_attempt] => 1
[shipping_tax_description] => Sales Tax
)
=================================
paypalwpp_Paypal_Action_EC-96T80674NT081272S_eWRd4
Jul-27-2014 22:32:15 (1406525535)
getLineItemDetails 7 - subtotal comparisons
BEFORE line-item calcs: Array
(
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.3
[SHIPPINGAMT] => 3.76
[SHIPDISCAMT] => 0
[HANDLINGAMT] => 0
[INSURANCEAMT] => 0
)
AFTER doing line-item calcs: Array
(
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.3
[SHIPPINGAMT] => 3.76
[SHIPDISCAMT] => 0
[HANDLINGAMT] => 0
[INSURANCEAMT] => 0
[L_NUMBER0] => tcw388s
[L_NAME0] => Crafters' Workshop 6 X 6 Mini Giraffe Print [307]
[L_QTY0] => 1
[L_AMT0] => 3.95
)
=================================
Jul-27-2014 22:32:15 (1406525535)
getLineItemDetails 8
checking subtotals...
Array
(
[calculated total] => 8.01
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.30
[SHIPPINGAMT] => 3.76
)
-------------------
difference: 0 (abs+rounded: 0)
=================================
Jul-27-2014 22:32:15 (1406525535)
getLineItemDetails 10
subtotals balance - okay
=================================
Jul-27-2014 22:32:15 (1406525535)
before_process - EC-1
Beginning EC mode
=================================
Jul-27-2014 22:32:15 (1406525535)
before_process - EC-2
address overrides added:
Array
(
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.30
[SHIPPINGAMT] => 3.76
[L_NUMBER0] => tcw388s
[L_NAME0] => Crafters' Workshop 6 X 6 Mini Giraffe Print [307]
[L_QTY0] => 1
[L_AMT0] => 3.95
[DESC] =>
[SHIPTONAME] => joseph s
[SHIPTOSTREET] => 800 mystreet
[SHIPTOSTREET2] =>
[SHIPTOCITY] => Anyplace
[SHIPTOSTATE] => CA
[SHIPTOZIP] => 91360
[SHIPTOCOUNTRYCODE] => US
)
=================================
Jul-27-2014 22:32:15 (1406525535)
before_process - EC-3
address info added:
Array
(
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.30
[SHIPPINGAMT] => 3.76
[L_NUMBER0] => tcw388s
[L_NAME0] => Crafters' Workshop 6 X 6 Mini Giraffe Print [307]
[L_QTY0] => 1
[L_AMT0] => 3.95
[DESC] =>
[SHIPTONAME] => joseph s
[SHIPTOSTREET] => 800 mystreet
[SHIPTOSTREET2] =>
[SHIPTOCITY] => Anyplace
[SHIPTOSTATE] => CA
[SHIPTOZIP] => 91360
[SHIPTOCOUNTRYCODE] => US
)
=================================
Jul-27-2014 22:32:15 (1406525535)
before_process - EC-4
info being submitted:
EC-96T80674NT081272S ZYKBEMP263PBJ 8.01
Array
(
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.30
[SHIPPINGAMT] => 3.76
[L_NUMBER0] => tcw388s
[L_NAME0] => Crafters' Workshop 6 X 6 Mini Giraffe Print [307]
[L_QTY0] => 1
[L_AMT0] => 3.95
[DESC] =>
[SHIPTONAME] => joseph s
[SHIPTOSTREET] => 800 mystreet
[SHIPTOCITY] => Anyplace
[SHIPTOSTATE] => CA
[SHIPTOZIP] => 91360
[SHIPTOCOUNTRYCODE] => US
[BUTTONSOURCE] => ZenCart-EC_us
[RETURNFMFDETAILS] => 0
[CUSTOM] => EC-9-1406525535
[INVNUM] => 9-1406525535-[Alleystamp]
[CURRENCY] => USD
)
=================================
Jul-27-2014 22:32:18 (1406525538)
before_process - EC-5
resultset:
Array
(
[TIMESTAMP] => 2014-07-28T05:40:48Z
[CORRELATIONID] => 730df9d9b6c6
[ACK] => Failure
[VERSION] => 61.0
[BUILD] => 11950065
[L_ERRORCODE0] => 10486
[L_SHORTMESSAGE0] => This transaction couldn't be completed.
[L_LONGMESSAGE0] => This transaction couldn't be completed. Please redirect your customer to PayPal.
[L_SEVERITYCODE0] => Error
[CURL_ERRORS] =>
)
=================================
Paypal_CURL_EC-96T80674NT081272S_26ZU.log
2014-07-27 10:32:18
-------------------
(live transaction) --> https://api-3t.paypal.com/nvp
Request Headers:
Array
(
[0] => Content-Type: text/namevalue
[1] => X-VPS-Timeout: 90
[2] => X-VPS-VIT-Client-Type: PHP/cURL
[3] => X-VPS-VIT-Integration-Product: PHP::Zen Cart(R) - PayPal/NVP
[4] => X-VPS-VIT-Integration-Version: 1.5.3
)
Request Parameters: {DoExpressCheckoutPayment}
Array
(
[AMT] => 8.01
[ITEMAMT] => 3.95
[TAXAMT] => 0.30
[SHIPPINGAMT] => 3.76
[L_NUMBER0] => tcw388s
[L_NAME0] => Crafters' Workshop 6 X 6 Mini Giraffe Print [307]
[L_QTY0] => 1
[L_AMT0] => 3.95
[SHIPTONAME] => joseph s
[SHIPTOSTREET] => 800 mystreet
[SHIPTOCITY] => Anyplace
[SHIPTOSTATE] => CA
[SHIPTOZIP] => 91360
[SHIPTOCOUNTRYCODE] => US
[BUTTONSOURCE] => ZenCart-EC_us
[RETURNFMFDETAILS] => 0
[CUSTOM] => EC-9-1406525535
[INVNUM] => 9-1406525535-[Alleystamp]
[TOKEN] => EC-96T80674NT081272S
[PAYERID] => ZYKBEMP263PBJ
[PAYMENTACTION] => Sale
[NOTIFYURL] => https://www.alleystamp.com/ipn_main_handler.php
[METHOD] => DoExpressCheckoutPayment
[CURRENCYCODE] => USD
[USER] => j9rabbit_api1.earthlink.net
[PWD] => ****************
[VERSION] => 61.0
[SIGNATURE] => ****************************************************M.kM
)
Response:
Array
(
[TIMESTAMP] => 2014-07-28T05:40:48Z
[CORRELATIONID] => 730df9d9b6c6
[ACK] => Failure
[VERSION] => 61.0
[BUILD] => 11950065
[L_ERRORCODE0] => 10486
[L_SHORTMESSAGE0] => This transaction couldn't be completed.
[L_LONGMESSAGE0] => This transaction couldn't be completed. Please redirect your customer to PayPal.
[L_SEVERITYCODE0] => Error
[CURL_ERRORS] =>
)
DoExpressCheckoutPayment, Elapsed: 3091ms -- Failure
TIMESTAMP=2014%2d07%2d28T05%3a40%3a48Z&CORRELATIONID=730df9d9b6c6&ACK=Failure&VERSION=61%2e0&BUILD=11950065&L_ERRORCODE0=10486&L_SHORTMESSAGE0=This%20transaction%20couldn%27t%20be%20completed%2e&L_LONGMESSAGE0=This%20transaction%20couldn%27t%20be%20completed%2e%20Please%20redirect%20your%20customer%20to%20PayPal%2e&L_SEVERITYCODE0=Error&CURL_ERRORS=
other logs in next message
