Tableau Responsive Theme - Support Thread

[ellivir]

It seems no SQL was installed. How do I trigger it? The package has no separate SQL file to upload.

[SpaceMonkey]

Hi,

I have installed this template and like it very much . However I have one problem, when I attempt to change the logo, social links or anything on the configure template page in admin it crashes my browser with the following error "Internet Explorer cannot read this webpage format" HTTP 406.

I have tested on 1.51 & 1.53 and get the same issue. Firefox & IE. I have tried reinstalling a new store but keep getting the same issue. Can anyone help.

Please.

[SpaceMonkey]

Sorry bad post! Won't delete so edit to this.... Sorry

[tnjon]

I have a categories in header but when I add categories they do not so up under it. How do I get them to so under it.

[numinix]

I have a categories in header but when I add categories they do not so up under it. How do I get them to so under it.

You needs to turn on Category tabs under configuration => layout settings => Categories Tabs ON/OFF

[tnjon]

You needs to turn on Category tabs under configuration => layout settings => Categories Tabs ON/OFF

I did and the same.

[RickyDicky]

Any updates on why the first page of this template is so slow? I have been trying to work it out with no luck.

[SPH]

Any updates on why the first page of this template is so slow? I have been trying to work it out with no luck.

It's probably the product carousel on the first page. As I recall, there are too many products lined up for the carousel which causes the lag. Somewhere earlier in this thread was a method to limit the number of products in the carousel, speeding up loading. Don't recall how but it wasn't in admin but in the code for that module. Perhaps things have changed, though.

[ellivir]

I got the SQL installed finally by installing all again from the scratch and now the template works.
How can I put the banner slides in a certain order? Now it seems that it goes in some kind of random order… I thought it would go in an opposite order so that the first picture I input will be the last of the slides but then it didn't go that way either. It could be the editing some slides mixes the order, and it seems it is not following any naming titles in alphabetical order, neither sort order.

[numinix]

I did and the same.

Are you using the latest version of Tableau?