Edit Orders v4.0 Support Thread

[DivaVocals]

The download appears to be corrupt. When trying to unzip all I get an error while extracting. I then tried to unzip each folder one at a time. This works untill I reach the readme folder. The folders will unzip but the index.html will not extract. Does anyone have any ideas hoe I can work around this issue?

Not having issues with the download.. Pretty sure this is a local computer issue for you.. Not completely clear what you mean when you say you are unzipping "each folder on at a time". Do you mean that you are extracting each individual folder?? What program are you using to unzip/extract the files?? It's POSSIBLE that the software you are using or HOW you are using it is at issue here.. Can you provide some more details??

[jodean]

Not having issues with the download.. Pretty sure this is a local computer issue for you.. Not completely clear what you mean when you say you are unzipping "each folder on at a time". Do you mean that you are extracting each individual folder?? What program are you using to unzip/extract the files?? It's POSSIBLE that the software you are using or HOW you are using it is at issue here.. Can you provide some more details??

I am using NCH Express UnZIP. Folders and files are extracted until it reaches the Index.html in the Readme folder. I found an old copy of the download and it works correctly. I considered using the old index.html with the new download but decided aginst it. I have attached an image of the Express Unzip with the error.

[DivaVocals]

I am using NCH Express UnZIP. Folders and files are extracted until it reaches the Index.html in the Readme folder. I found an old copy of the download and it works correctly. I considered using the old index.html with the new download but decided aginst it. I have attached an image of the Express Unzip with the error.

Right.. Given that no one else has reported this issue, I believe the issue is with your Unzip program.. May I suggest you try using a different one 7-Zip is a good trouble-free unzipping program..

ETA: JUST downloaded Edit Orders and had NO ISSUES whatsoever extracting the files using 7-Zip..

[sweettraders]

Blank store page after installing Edit Orders V4.0 on Zen Cart 1.5.1
Our PHP Version: 5.2.17 (Zend: 2.2.0) and Database: MySQL 5.0.96-log
Fatal error log

[18-Jan-2015 22:59:29] PHP Warning:  include_once(includes/modules/shipping/ups.php) [<a href='function.include-once'>function.include-once</a>]: failed to open stream: No such file or directory in /store/includes/classes/shipping.php on line 68
[18-Jan-2015 22:59:29] PHP Warning:  include_once() [<a href='function.include'>function.include</a>]: Failed opening 'includes/modules/shipping/ups.php' for inclusion (include_path='.:/usr/local/php5/lib/php') in /store/includes/classes/shipping.php on line 68
[18-Jan-2015 22:59:29] PHP Fatal error:  Class 'ups' not found in /store/includes/classes/shipping.php on line 70

Warning

[18-Jan-2015 22:59:26] PHP Warning:  Cannot modify header information - headers already sent by (output started at /store/kladmin/includes/languages/english/orders.php:135) in /store/kladmin/includes/init_includes/init_templates.php on line 55

Even after following the uninstall steps the store page is still blank. I've also restored the backup files and the store page is still blank.
This is only a live site. I followed instructions of several threads on debugging blank pages over the last 24 hours without any luck. Reached out to host GoDaddy who will restore my site going back 48 hours. Will take 3-4 days before they get to it though. There goes my Valentine orders and google ranking.
Any advice on debugging this will be greatly appreciated.

[DivaVocals]

Blank store page after installing Edit Orders V4.0 on Zen Cart 1.5.1
Our PHP Version: 5.2.17 (Zend: 2.2.0) and Database: MySQL 5.0.96-log
Fatal error log

[18-Jan-2015 22:59:29] PHP Warning:  include_once(includes/modules/shipping/ups.php) [<a href='function.include-once'>function.include-once</a>]: failed to open stream: No such file or directory in /store/includes/classes/shipping.phpon line 68
[18-Jan-2015 22:59:29] PHP Warning:  include_once() [<a href='function.include'>function.include</a>]: Failed opening 'includes/modules/shipping/ups.php' for inclusion (include_path='.:/usr/local/php5/lib/php') in /store/includes/classes/shipping.php on line 68
[18-Jan-2015 22:59:29] PHP Fatal error:  Class 'ups' not found in /store/includes/classes/shipping.php on line 70

Warning

[18-Jan-2015 22:59:26] PHP Warning:  Cannot modify header information - headers already sent by (output started at /store/kladmin/includes/languages/english/orders.php:135) in /store/kladmin/includes/init_includes/init_templates.php on line 55

Even after following the uninstall steps the store page is still blank. I've also restored the backup files and the store page is still blank.
This is only a live site. I followed instructions of several threads on debugging blank pages over the last 24 hours without any luck. Reached out to host GoDaddy who will restore my site going back 48 hours. Will take 3-4 days before they get to it though. There goes my Valentine orders and google ranking.
Any advice on debugging this will be greatly appreciated.

Did you try reinstalling your UPS shipping module??? Because your errors would seem to indicate that THIS is where the issue lies..

[sweettraders]

Did you try reinstalling your UPS shipping module??? Because your errors would seem to indicate that THIS is where the issue lies..

Yes tried the UPS module reinstall. No luck. This Edit Order module really messed things up. Paid the $80 to Godaddy to restore files. (not the database, that will be another $80) and store is working again.

[mc12345678]

Yes tried the UPS module reinstall. No luck. This Edit Order module really messed things up. Paid the $80 to Godaddy to restore files. (not the database, that will be another $80) and store is working again.

Unfortunate that the 1) the freely available backup before attempting installation wasn't performed and 2) that the install was attempted on a live site without any previous attempt/backup/verification... All of this cautionary information is addressed in the instructions and throughout this site and forum... http://www.zen-cart.com/entry.php?3-...d-of-upgrading
But would think the cost of the restore at this point is minor compared to that of not doing business...

[DivaVocals]

Yes tried the UPS module reinstall. No luck. This Edit Order module really messed things up. Paid the $80 to Godaddy to restore files. (not the database, that will be another $80) and store is working again.

I doubt it was the Edit Orders module.. the MOST likely cause of issues with this module usually are as a result of installation errors.. Besides your error logs would tend to indicate that this is another issue altogether..

Suggest backing up, and creating a development version of your store, and do your install there FIRST to test and work out the issues.. Just posted this same advice for another user who seemed to think I was picking on him (his words were I should "run my site the way I want" **shrug**.. Anyway I say this to you as well as this advice comes from YEARS of experience which is why MANY of us frequently say it.. It ensures that you have a lesser chance of taking down your live store..

[michaelchu]

Any chance this can be made fully compatible with 1.5.4 soon?

[lhungil]

...

[18-Jan-2015 22:59:29] PHP Warning:  include_once(includes/modules/shipping/ups.php) [<a href='function.include-once'>function.include-once</a>]: failed to open stream: No such file or directory in /store/includes/classes/shipping.php on line 68
[18-Jan-2015 22:59:29] PHP Warning:  include_once() [<a href='function.include'>function.include</a>]: Failed opening 'includes/modules/shipping/ups.php' for inclusion (include_path='.:/usr/local/php5/lib/php') in /store/includes/classes/shipping.php on line 68

...

As indicated by the error messages, Zen Cart was unable to load your UPS shipping module (probably from the admin). Note the lack of "/store/" in front of the path to this file. The usual causes listed in this thread are:

• The two required patches were not successfully applied to "/store/includes/classes/shipping.php" (or the installation step was skipped).
• Misconfiguration of filesystem paths in one or both of the "configure.php" configuration files.

...

[18-Jan-2015 22:59:26] PHP Warning:  Cannot modify header information - headers already sent by (output started at /store/kladmin/includes/languages/english/orders.php:135) in /store/kladmin/includes/init_includes/init_templates.php on line 55

...

This indicates there is a problem with the file at: "/store/kladmin/includes/languages/english/orders.php". This file is a language file used by the Zen Cart admin. Most likely a mistake made when applying the required patch or editing the file to change verbiage. There is a good article on this site about how to debug warning headers already sent.