Tableau Responsive Theme - Support Thread

[MIKEYFM]

Wonder if some one could help get the search working in the tableau template. I have turned the search _header box on and get the search field available in the header but there is no button to click at the end of the box and when you hit return it does not show any search results it just loops to the advanced search page. Has any one else had this issue?

using the latest 1.54 of zencart and have installed fec and tableau template.

[numinix]

Wonder if some one could help get the search working in the tableau template. I have turned the search _header box on and get the search field available in the header but there is no button to click at the end of the box and when you hit return it does not show any search results it just loops to the advanced search page. Has any one else had this issue?

using the latest 1.54 of zencart and have installed fec and tableau template.

Can you please let us know where your site is? Thanks!

[MIKEYFM]

currently on my 'localhost' on my laptop.

I also have another issue that when I click through the categories menu and get to the category I want, when it loads I get the top part of the page but no products or footer then show up.

Sorry to give you two issues.

I will try to load this to live server so you can see.

[s_mack]

That half-loading thing is a dead giveaway that you have a PHP syntax error. Check your logs. They are found in the "logs" folder in your store root.

[MIKEYFM]

s_mack

Thank you for that pointer. most helpful - product listing file had an error. I have tried to install google analytics and obviously done it incorrectly. Product listing now showing. Thank you.

[MIKEYFM]

Looking further at the logs. They are being generated in a couple of places but with my limited knowledge difficult to see what is the real cause. Could some one just give me a few pointers as to what they mean.

[06-Aug-2015 09:29:31 Europe/Paris] PHP Warning: strpos() expects parameter 1 to be string, array given in .\includes\modules\pages\index\main_template_vars.php on line 75

[06-Aug-2015 09:29:31 Europe/Paris] PHP Stack trace:

[06-Aug-2015 09:29:31 Europe/Paris] PHP 1. {main}() .\index.php:0

[06-Aug-2015 09:29:31 Europe/Paris] PHP 2. require() .\index.php:97

[06-Aug-2015 09:29:31 Europe/Paris] PHP 3. require() .includes\templates\tableau\common\tpl_main_page.php:201

[06-Aug-2015 09:29:31 Europe/Paris] PHP 4. strpos() .\includes\modules\pages\index\main_template_vars.php:75

[06-Aug-2015 09:29:31 Europe/Paris] PHP Warning: strrpos() expects parameter 1 to be string, array given in E:\Server\funkymoose2016\includes\functions\functions_categories.php on line 484

[06-Aug-2015 09:29:31 Europe/Paris] PHP Stack trace:

[06-Aug-2015 09:29:31 Europe/Paris] PHP 1. {main}() .\index.php:0

[06-Aug-2015 09:29:31 Europe/Paris] PHP 2. require() .\index.php:97

[06-Aug-2015 09:29:31 Europe/Paris] PHP 3. require() .\includes\templates\tableau\common\tpl_main_page.php:201

[06-Aug-2015 09:29:31 Europe/Paris] PHP 4. require() .\includes\modules\pages\index\main_template_vars.php:219

[06-Aug-2015 09:29:31 Europe/Paris] PHP 5. include() .\includes\templates\tableau\templates\tpl_index_categories.php:75

[06-Aug-2015 09:29:31 Europe/Paris] PHP 6. zen_get_categories_products_list() .\includes\modules\upcoming_products.php:35

[06-Aug-2015 09:29:31 Europe/Paris] PHP 7. strrpos() .\includes\functions\functions_categories.php:484

[06-Aug-2015 09:29:31 Europe/Paris] PHP Warning: substr() expects parameter 1 to be string, array given in .\includes\functions\functions_categories.php on line 484

[06-Aug-2015 09:29:31 Europe/Paris] PHP Stack trace:

[06-Aug-2015 09:29:31 Europe/Paris] PHP 1. {main}() .\index.php:0

[06-Aug-2015 09:29:31 Europe/Paris] PHP 2. require() .\index.php:97

[06-Aug-2015 09:29:31 Europe/Paris] PHP 3. require() .\includes\templates\tableau\common\tpl_main_page.php:201

[06-Aug-2015 09:29:31 Europe/Paris] PHP 4. require() .\includes\modules\pages\index\main_template_vars.php:219

[06-Aug-2015 09:29:31 Europe/Paris] PHP 5. include() .\includes\templates\tableau\templates\tpl_index_categories.php:75

[06-Aug-2015 09:29:31 Europe/Paris] PHP 6. zen_get_categories_products_list() .\includes\modules\upcoming_products.php:35

[06-Aug-2015 09:29:31 Europe/Paris] PHP 7. substr() .\includes\functions\functions_categories.php:484

I am not sure if this is point to a number or errors or one error and the impact it is having? Look forward to some advise. version is ZC1.5.4 testing locally on the latest WAMP version having installed tableau template.

[MIKEYFM]

Wonder if some one could help get the search working in the tableau template. I have turned the search _header box on and get the search field available in the header but there is no button to click at the end of the box and when you hit return it does not show any search results it just loops to the advanced search page. Has any one else had this issue?

using the latest 1.54 of zencart and have installed fec and tableau template.

I have found the answer to this issue:

in the stylesheet.php file there is the ref as below:

#search-wrapper input[type="submit"] {
		background: transparent url(<?php echo $template->get_template_dir('arrow_nav_hover_up.png', DIR_WS_TEMPLATE, $current_page_base,'images').'/arrow_nav_hover_up.png'; ?>) 0 0 no-repeat;

this image file: arrow_nav_hover_up.png does not exist but I have replaced with bg_button_search.png and now works.

Hope the helps any others with the same issue.

[Picci]

Thank you for the great theme.

I am running ZC 1.5.4 and Tableau 1.5.1

My problem is the "Order History" page is not displaying the customers orders correctly in their accounts.
The links for "View 5 | 10 | 15 " do not work correctly.

Is this a known bug that was fixed in Tableau 1.5.2?

Thank you for your support.

[Picci]

After further review, it appears that the "Download Links" that should appear on the customer's "Order Details" page, for orders with a downloadable file, are not showing up either. Is this a known issue, or something specific to my install? I am having a problem where customers order a download and can't find the links to them.

[Picci]

I have updated the Tableau theme to the latest 1.6.1 to see if that solves the problem I am having with the customer account pages, Order History and Order Detail pages, but after the upgrade, I still have the same issue, no download links on the Order Detail page, and the Order History listing doesn't work. Please let me know if you have any suggestions.

Thank you for your support.