Reward Points Full Suite v2.5 (for ZC v1.5x) Support Thread

[Manners 4 Dogs]

Couple question....

What version of reward points did you upgrade from?
Are you using Paypal express or PayPal IPN when accepting payment?

If you just upload the files it will not hurt anything. All your customers will still be there be in the database.

Let me know if that fixes it, it not I have one more thing up my sleeve, well maybe two. The other 2 requires adding a code snippet.

Hi Countrycharm,

This was a new install of v2.5b

I am using Paypal IPN
Sunrise Period is set to zero

All settings pictured below if that helps.
Rewards Point Settings.PNG

Will talk to my web manager and get her to upload all the files again and see if that fixes it. Will keep you posted.

Cheers.

[countrycharm]

Hi Countrycharm,

This was a new install of v2.5b

I am using Paypal IPN
Sunrise Period is set to zero

All settings pictured below if that helps.
Rewards Point Settings.PNG

Will talk to my web manager and get her to upload all the files again and see if that fixes it. Will keep you posted.

Cheers.

You probably need to switch over to paypal express. There were problems with Paypal IPN and reward points back long ago.

[countrycharm]

This is a new, fresh install of the Reward Points Full Suite v2.5. I ran the Uninstall_Reward_Points.sql and then ran the Reward_Points_Full_Install.sql again, just now. I am getting the same results. I get 22 errors that state " ERROR: Cannot insert configuration_key "" because it already exists".

Had to add database prefix to Reward_Points_Full_Install.sql statement and run it from phpMyAdmin. For some reason it would not except the Reward_Points_Full_Install.sql statement in admin/tools/install sql patches as you would normally do because of the errors. That states:
Cannot insert configuration_key "" because it already exists. The funny thing is there were nothing in the database either.

Fixed now anyway.

[countrycharm]

Reward Points v2.5e now has been released.

• Fixed Bug in the pagination code in admin-->customers_reward_points.php file - Fixed Limit Maximum Customers on Listings Page.
  Thanks to Delia for pointing that out.
• Fixed Bug in admin-->customers_reward_points.php file - When click on the edit button, the screen refreshes and you go back to page one.
  Thanks to Delia for catching this. Thanks to Ajeh for providing the code to fix it.
• Removed Delete Button on admin-->customers Reward Points Page. It didn't do anything, and doesn't really need to be there.
• Added a link to the orders for the Customer rather than just their customers_id on admin-->customers Reward Points page. Click on customers_id and it will carry you to customer orders page.
  Thanks to Ajeh
• Updated the _doc folder to reflect these changes.
• Updated the version number from 2.5d to 2.5e.

[loaner]

I think mine is having the same problem. I have to transfer from pending to earned every day. They do not automatically transfer.

[countrycharm]

I think mine is having the same problem. I have to transfer from pending to earned every day. They do not automatically transfer.

They do transfer if you have the setting setup right. I don't know what else to tell you. Recheck the files to see if all uploaded right.

[apogeerockets]

Is the admin "delete reward points" supposed to delete the pending points to which it is referring? It just removes the listing from the status tracker, but doesn't subtract from pending points.

If that was not the intention, I've got some coding to do, because that's what we'd like to use it for. :)

[Manners 4 Dogs]

You probably need to switch over to paypal express. There were problems with Paypal IPN and reward points back long ago.

Have switched to Paypal Express and all works like a charm.

Cheers.

[countrycharm]

Have switched to Paypal Express and all works like a charm.

Cheers.

Thank you for confirming switching to PayPal Express fixed your problem.

[jay2015]

Could anyone help me with 1.5.1 zencart?

My problem is:
My admin >reward point configuration> blank page!



I first installed 2.1b reward point full suite. Everything is good but only one problem I cannot solve. I found the reward pt ratio of sub-categories can only follow the global reward pt. ratio when order confirmation. Even the reward pt. of sub-categories was displaying correctly but it cannot calculate the actual point correctly.

I uninstalled it and install it again. I don't know whether my process was not correct. The reward point configuration list cannot show up again.
Then I upgrade to 2.5e but same problem occured. I uninstalled it and newly installed 2.5e and the problem is the same -- The reward point configuration list cannot show up again.

When I newly installed 2.5e There were some warnings as belows:


I've checked the logs file, it says:

America/Denver] PHP Fatal error: 1146:Table 'XXX_shop.reward_master' doesn't exist :: SELECT prp.point_ratio FROM reward_master prp WHERE prp.scope='0' LIMIT 1; in /.../.../public_html/includes/classes/db/mysql/query_factory.php on line 120

Please help and thanks a lot!!!