Can't reach this page

**adb34** · 19 Sep 2015, 02:30 PM

I have a problem with my checkout page, it is missing. There are no debug files to list and checkout_shipping.php is there. The IP address being called http://jmi.edencraftsupplies.co.uk/i...ckout_shipping. I am getting 'Hmm, we can’t reach this page'; web browser is Windows Edge and I cannot run any other browser; so I do not know if this is error 404.

I have rolled back the plugin I have just done and this is not the problem, I think.

**adb34** · 19 Sep 2015, 05:42 PM

I think this is the error log for my problem

[19-Sep-2015 17:23:03 Europe/London] #1 trigger_error() called at [/homepages/20/d503465712/htdocs/shops/ecs/includes/classes/db/mysql/query_factory.php:155]
#2 queryFactory->show_error() called at [/homepages/20/d503465712/htdocs/shops/ecs/includes/classes/db/mysql/query_factory.php:132]
#3 queryFactory->set_error() called at [/homepages/20/d503465712/htdocs/shops/ecs/includes/classes/db/mysql/query_factory.php:262]
#4 queryFactory->Execute() called at [/homepages/20/d503465712/htdocs/shops/ecs/includes/functions/functions_customers.php:39]
#5 zen_address_format() called at [/homepages/20/d503465712/htdocs/shops/ecs/includes/functions/functions_customers.php:132]
#6 zen_address_label() called at [/homepages/20/d503465712/htdocs/shops/ecs/includes/templates/carlisle_fresh/templates/tpl_checkout_stacked.php:111]
#7 include(/homepages/20/d503465712/htdocs/shops/ecs/includes/templates/carlisle_fresh/templates/tpl_checkout_stacked.php) called at [/homepages/20/d503465712/htdocs/shops/ecs/includes/templates/carlisle_fresh/templates/tpl_checkout_default.php:38]
#8 require(/homepages/20/d503465712/htdocs/shops/ecs/includes/templates/carlisle_fresh/templates/tpl_checkout_default.php) called at [/homepages/20/d503465712/htdocs/shops/ecs/includes/templates/carlisle_fresh/common/tpl_main_page.php:214]
#9 require(/homepages/20/d503465712/htdocs/shops/ecs/includes/templates/carlisle_fresh/common/tpl_main_page.php) called at [/homepages/20/d503465712/htdocs/shops/ecs/index.php:97]

[19-Sep-2015 17:23:03 Europe/London] PHP Fatal error: 1146:Table 'db588038315.ecs_address_format' doesn't exist :: select address_format as format
from ecs_address_format
where address_format_id = '2' ==> (as called by) /homepages/20/d503465712/htdocs/shops/ecs/includes/functions/functions_customers.php on line 39 <== in /homepages/20/d503465712/htdocs/shops/ecs/includes/classes/db/mysql/query_factory.php on line 155

**kobra** · 19 Sep 2015, 07:11 PM

Code:

1146:Table 'db588038315.ecs_address_format' doesn't exist

Use phpmyadmin and check for this table in your database

**adb34** · 20 Sep 2015, 02:09 PM

Originally Posted by kobra

Code:

1146:Table 'db588038315.ecs_address_format' doesn't exist

Use phpmyadmin and check for this table in your database

Yes I did see that, but I do not know what the info in there should be.

**lat9** · 20 Sep 2015, 06:05 PM

There's no checkout_stacked page within an out-of-box Zen Cart install; perhaps you've installed one of the Numinix Fast and Easy Checkout plugins? If so, you should post your query in that plugin's support thread.