Quote Originally Posted by kobra View Post
When I access admin > tools > Newsletter and Product Notifications Manager > new newsletter

I am presented with 2 windows
One for Rich Text Content:
and one for
Text-Only Content:

Do you also see these 2 windows??

Well that might be the issue - get a fresh download and have a look
It should have this contained in it
Code:
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=$CHARSET" />
<base href="$BASE_HREF" />

<style type="text/css">
body {background-color:#ffffff; color:#000000; font-family:Verdana, Arial, Helvetica, sans-serif; text-align:center;}
a:link {color:#0066cc;}
a:hover {background-color:#eeeecc; color:#0066cc;}
a:visited {color:#0066cc;}
.holder {background-color:#f9f9f9; border:1px solid #9a9a9a; font-size:9px; text-align:left; width:550px;}
.header {font-size:10px; padding:0px; width:550px;}
.content {font-size:10px; padding:5px; width:550px;}
.footer {border-top:1px solid #9a9a9a; font-size:9px; margin-top:10px; text-align:center; width:550px;}
.disclaimer {background-color:#f9f9f9; border:1px solid #cccccc; font-size:10px; margin-top:10px; padding:5px; width:550px;}
.disclaimer1 {color:#666666; padding:5px;}
.disclaimer1 a:link {color:#666666;}
.disclaimer1 a:visited {color:#666666;}
.disclaimer2 {color:#666666; padding:5px;}
.unsubscribe {border-bottom:1px solid #9a9a9a; padding:5px;}
.copyright {border-bottom:0px solid #9a9a9a; padding:5px;}
</style>

</head>

<body>
<div class="holder">

  <!-- Header Section -->
  <div class="header">
  <img src="email/header.jpg" alt="logo" />
  </div>


  <!-- Content Section -->
  <div class="content">
    <div>Dear $EMAIL_FIRST_NAME $EMAIL_LAST_NAME,</div>
    <div>$EMAIL_MESSAGE_HTML</div>
  </div>


  <!-- Footer Section -->
  <div class="footer">
    <div class="unsubscribe">$UNSUBSCRIBE_LINK</div>
    <div class="copyright">$EMAIL_FOOTER_COPYRIGHT</div>
  </div>

</div>
<div class="disclaimer">
  <div class="disclaimer1">$EMAIL_DISCLAIMER</div>
  <div class="disclaimer2">$EMAIL_SPAM_DISCLAIMER</div>
</div>
</body>
</html>
I copied your newsletter template and pasted it into mine. Everything is working now including the rich text editor. :)