Subcategories not finding products....

[Man from Mars]

Hi

I have added a number of new products in some of my categories and when checking my site have now found that it is not listing any products. Is there a number of maximum number of products you can have in a sub category?

when checking through a browser you get the message ( yes, it does say it twice):

WARNING: An Error occurred, please refresh the page and try again.
WARNING: An Error occurred, please refresh the page and try again.

Refreshing the page makes no difference.

to check the site go to http://www.fishto.net/catalog/index.php

example: click SEA/Rods/Beach Rods

Thank you

[Ajeh]

If you look in the /logs directory what debug logs are generated?

[Man from Mars]

If you look in the /logs directory what debug logs are generated?

Thank you Ajeh. I have as you suggested checked the debug logs and found no answer to my query.
Is there anywhere in the script that limits product entries to about 18 to 20 items? The reason I ask, is that for an experiment, I used the category I gave as an example, split it down to two subcategories and found I don't have the problem any more.
I will be very interested to know if there is a restriction as I cant find anywhere in the configuration or other settings any option to alter this level. Is this so?

[kobra]

I get this and see all 16
Displaying 1 to 16 (of 16 products)

Using FireFox v44.0

[Ajeh]

Thank you Ajeh. I have as you suggested checked the debug logs and found no answer to my query.
Is there anywhere in the script that limits product entries to about 18 to 20 items? The reason I ask, is that for an experiment, I used the category I gave as an example, split it down to two subcategories and found I don't have the problem any more.
I will be very interested to know if there is a restriction as I cant find anywhere in the configuration or other settings any option to alter this level. Is this so?

You said you for 0 mydebug logs in /logs is that correct?

I see the two sub categories with 16 and 9 products ... if you put the 9 products into the subcategory with the 16 products, does it break again?

If so, if you look in /logs do you see any mydebug logs? If so, what do they read inside?

[Ajeh]

NOTE: I go to this url on your site:
/catalog/index.php?main_page=index&cPath=4_24_32

and see the Warning error ...

It sounds like something related to the split pages ...

If you switch to the Classic Template do you still get this warning for this URL?

[Man from Mars]

NOTE: I go to this url on your site:
/catalog/index.php?main_page=index&cPath=4_24_32

and see the Warning error ...

It sounds like something related to the split pages ...

If you switch to the Classic Template do you still get this warning for this URL?

I have followed the link you gave me for the Site Map Sample Text. On this page you can see I have now divided the Beach Rods into two separate sub categories (A-C and D-Z), this works well now. I haven't yet touched for example CARP/Bait & Baiting/Korda Goo.
If you follow this on the site again you will see I have an error appear. This section also has over 20 products within it. Am I right in saying that you cannot guarantee the more I drill down (subcategories) the less products can be searched for within the system?
If this is so then I can continue splitting the main categories, but, I rather not do this so our customers do not get confused.
Thanks again for your assistance in this matter.

Regards

[Man from Mars]

You said you for 0 mydebug logs in /logs is that correct?

I see the two sub categories with 16 and 9 products ... if you put the 9 products into the subcategory with the 16 products, does it break again?

If so, if you look in /logs do you see any mydebug logs? If so, what do they read inside?

No, today I have 3381 myBugs listed. This is unusual as I don't normally get any at all. They all seem to say that I have syntax errors in php files. Not the same one but all different. This is beginning to blow my mind.

[Ajeh]

Go to this link on your site:
/catalog/index.php?main_page=index&cPath=4_24_32

when you see the warning error, look via FTP at your:
/logs

and sort them by date and view the contents of the newest myDEBUG log and post the contents so we can see what error you are getting ...

[mc12345678]

Is there anywhere in the script that limits product entries to about 18 to 20 items? The reason I ask, is that for an experiment, I used the category I gave as an example, split it down to two subcategories and found I don't have the problem any more.
I will be very interested to know if there is a restriction as I cant find anywhere in the configuration or other settings any option to alter this level. Is this so?

To close the loop for you and anyone else, in a properly functioning/unmodified cart, there is no such limit of products per se. There are obvious restrictions like total drive space, total integer values that could exist, total DB space, etc... But nothing in a "low number" setting.

The troubleshooting performed thus far does appear to support an issue with split_pages which is a file modified by some template plugins though other reasons may be the cause for a properly installed split_pages function from not working. The requested information should support debugging of that/those issues.