[Done 155b] Shipping tax not added in order confirmation - possible bug??

Just discovered a weird isue on a store upgraded from 1.5.4 to 1.5.5a with the shipping tax being correctly added in the front end (checkout pages) but the shipping tax is not added to the shipping charge in the order and the invoice.

Never noticed this until now since all other orders were over the free shipping limit of $150 hence no shipping is charged.

During the checkout process the shipping shows correctly at say $8.00 but the customer order confirmation shows $7.27 (tax is 10%, $7.27 excl + 10% tax = $8.00).

When I did the upgrade I uninstalled then re-installed the relevant Zones module and entered all values as they were in 1.5.4 - had no issues with the old ZC version. No other changes in the general tax setup has been made, same stuff now as it was in 1.5.4

No coupons, no nothing else involved........

So I double-checked the code for the zones module and it is exactly the same as in the install file set (bar the fact that it is a clone (always has been for years), all renamed from zones to zones4 in the clone). Also compared again various functions (general, prices, taxes) in the includes/functions folder to eliminate any merging errors. Order.php class is ok as well. No upgrading/merging mistakes made..... all looks as it should.

Bottom line is that I am stumped.

Could this be a bug??

Or am I missing something??

Thanks / Frank

I was going to place a bug report myself, but you beat me to it.
I was called by a customer yesterday, which i recently upgraded from Zen Cart 1.5.4 to Zen Cart 1.5.5a that in his shop the shipping tax is not calculated on the order confirmation page. The shipping module used, is the table module. In Zen Cart 1.5.4 this problem did not exist.
This is shown on the order_confirmation page

and this on the checkout_success

As you can see the shipping tax is missing.

The weird thing is when I use the zones module all goes well.
This is a store with almost no modifications, except for IH4, and mobizencart (mobile theme), but those have no effect on the check out process.

Tax settings are:

Serverinfo:
HTTP Server: Apache
PHP versie: 5.3.28 (Zend: 2.3.0)
Database: MySQL 5.5.44-0ubuntu0.12.04.1

I also tested on a vanilla install, and that gives the same result

Design75:

I was going to place a bug report myself, but you beat me to it.
I was called by a customer yesterday, which i recently upgraded from Zen Cart 1.5.4 to Zen Cart 1.5.5a that in his shop the shipping tax is not calculated on the order confirmation page. The shipping module used, is the table module. In Zen Cart 1.5.4 this problem did not exist.
This is shown on the order_confirmation page....

Now that is interesting.... only diff is that I am using a Zones module.

It displays correctly on the order_confirmation page but is wrong in the order email and invoice, customer is also not charged any tax with whatever payment module they are using (PayPal, eWay, Direct Bank Deposit ... same issue).

My (local) server setup is

   **Server Host:** arcturus (127.0.1.1)
   **Server OS:** Linux 3.19.0-32-generic 
   **Server Date:** 26/05/2016 19:15:04  
   **Server Up Time:** Disabled/Unavailable
   **HTTP Server:** Apache/2.4.7 (Ubuntu)
   **PHP Version:** 5.5.9-1ubuntu4.17 (Zend: 2.5.0)
   **PHP File Uploads:** On
   **Upload Max Size:** 64M
   **PHP Memory Limit:** 256M
  **POST Max Size:** 64M
   **Database:** MySQL 5.5.49-0ubuntu0.14.04.1
   **Database Host:** localhost (127.0.0.1)
   **Database Date:** 26/05/2016 19:15:04
   **Database Data Size:** 33,769 kB
   **Database Index Size:** 5,632 kB
   **MySQL Slow Query Log Status:** On
   **MySQL Slow Query Log File:** /var/lib/mysql/arcturus-slow.log

Slightly better on the live store (eg PHP 5.6 etc etc) other than that it is the same.

My tax setup is exactly the same as yours (and has been for yonkers without probs)

Store history is:
Zen Cart 1.5.5a

 **Database Patch Level:  1.5.5**

v1.5.5 [2016-05-01 18:29:21] (Version Update 1.5.4->1.5.5)
v1.5.4 [2015-01-11 04:53:20] (Version Update 1.5.3->1.5.4)
v1.5.4 [2015-01-11 04:52:18] (Version Update 1.5.3->1.5.4)
v1.5.3 [2014-08-11 10:16:37] (Version Update 1.5.2->1.5.3)
v1.5.2 [2014-08-11 10:16:37] (Version Update 1.5.1->1.5.2)
v1.5.1 [2013-12-29 11:23:19] (Version Update 1.5.0->1.5.1)
v1.5.0 [2013-12-29 11:23:19] (Version Update 1.3.9->1.5.0)
v1.3.9c [2010-06-11 23:19:47] (Version Update 1.3.8->1.3.9c)
v1.3.9c [2010-06-11 23:12:13] (Version Update 1.3.8->1.3.9c)
v1.3.8 [2010-06-11 23:12:12] (Version Update 1.3.7->1.3.8)
v1.3.7.1 [2007-10-24 21:50:38] (Fresh Installation)
v1.3.7.1 [2007-10-24 21:50:38] (Fresh Installation)

Cheers / Frank

frank18:

..... customer is also not charged any tax with whatever payment module they are using (PayPal, eWay, Direct Bank Deposit ... same issue)....

Need to clarify that the customer is not charged tax on shipping - products are being charged ok.

Doesn't seem to happen with US addresses...or is it maybe specific to tax-included pricing?

DrByte:

......or is it maybe specific to tax-included pricing?

Sorry Doc, not sure what you mean with that?

I rarely use the store in "display prices with tax included " enabled. But I'm guessing that's the only way you use it. Is this isolated to that scenario?

What are your settings on the specific Shipping Module?

What are the settings on the Zone Definition and Details used for your Tax Class for shipping?

DrByte:

I rarely use the store in "display prices with tax included " enabled. But I'm guessing that's the only way you use it. Is this isolated to that scenario?

That's the law in the country of Oz, tax must me included in the prices shown. It worked perfectly since 2007 up to ZC 1.5.4 , so I don't know what happened after upgrading.

Ajeh:

What are your settings on the specific Shipping Module?

What are the settings on the Zone Definition and Details used for your Tax Class for shipping?

Thanks Ajeh,

In the Zone defintions only the country is selected. No change since 2007 ....

Shipping is classed as Taxable Goods

Just for giggles and grins ... peek at the Zone Details, do you have each of the Zones selected or does it read Please Select?

If it reads Please Select, what happens if you add each of the Zones listed?

Ajeh:

Just for giggles and grins ... peek at the Zone Details, do you have each of the Zones selected or does it read Please Select?

If it reads Please Select, what happens if you add each of the Zones listed?

Will do that immediately after I filled my face with some (home made ) pizza :smile: - please bear with me....

frank18:

That's the law in the country of Oz, tax must me included in the prices shown. It worked perfectly since 2007 up to ZC 1.5.4 , so I don't know what happened after upgrading.

It is the law in most European countries.

Ajeh:

Just for giggles and grins ... peek at the Zone Details, do you have each of the Zones selected or does it read Please Select?

If it reads Please Select, what happens if you add each of the Zones listed?

This is what I have:

And I have no zones for the Netherlands. Never had, because there is no need for. We do not use them for taxes or shipping.

Ajeh:

Just for giggles and grins ... peek at the Zone Details, do you have each of the Zones selected or does it read Please Select?

It reads 'Please Select' but never had to do that in previous ZC versions - always worked for all sub zones with only Australia selected as a zone in relevant local shipping modules.

Does this mean that it is working now? :lookaroun

Ajeh:

Does this mean that it is working now? :lookaroun

Nope, same in another test order, shipping cost shows excluding tax (as above)

What Country are you testing for?

Ajeh:

What Country are you testing for?

Just Australia - that's where the issue appeared since upgrading to 1.5.5a

And you have each Zone for Australia added individually in the Zone Details, correct?