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Item Specific Questions from Customers

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21 Jun 2016, 4:52 PM
#1
mespe avatar

mespe

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Item Specific Questions from Customers

What is the easiest way to allow customers to ask me a question about an item?
I am looking for something that appears on every item in my store. so that if a potential
customer is looking at, say front brake calipers, and wants to ask me a question, it would
be nice if all they had to do was enter an email address (for the reply) and type the question.
Not have to go through the whole enrollment process,,,

21 Jun 2016, 4:54 PM
#2
lat9 avatar

lat9

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Re: Item Specific Questions from Customers

There's the "Ask a Question" plugin ...

21 Jun 2016, 8:45 PM
#3
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mespe

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Re: Item Specific Questions from Customers

SUPER THANK YOU.

Now how can I move the button I just installed lower and over to the left of the "add this to my cart" button?

21 Jun 2016, 8:50 PM
#4
mc12345678 avatar

mc12345678

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Re: Item Specific Questions from Customers

Css generally speaking, but if you pop your page up then perhaps specifics can be provided. :) (see the posting tips about ways you can post your site address if that is a concern.)

ZC Installation/Maintenance Support <- Site
Contribution for contributions welcome...

21 Jun 2016, 9:55 PM
#5
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mespe

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Re: Item Specific Questions from Customers

here's a pic Attachment 16448

21 Jun 2016, 10:00 PM
#6
mespe avatar

mespe

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Re: Item Specific Questions from Customers

Actually, it would be nice to be here too
Attachment 16449

22 Jun 2016, 10:21 PM
#7
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mc12345678

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Re: Item Specific Questions from Customers

My apologies, I was in a "mood" when I wrote "pop" the page up. Pictures do not provide sufficient information to be able to give direct code changes like one can get from visiting the site and reviewing the source code.

What I meant and far easier to provide assistance is to provide the url to the site. There are many tools that can be used when looking at a website that reveal some of the workings and allow others to give direct advice.

ZC Installation/Maintenance Support <- Site
Contribution for contributions welcome...

24 Jun 2016, 12:07 AM
#8
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mespe

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Re: Item Specific Questions from Customers

Running 1.55a source code is available from zencart.

24 Jun 2016, 12:15 AM
#9
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dbltoe

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Re: Item Specific Questions from Customers

The minute you installed the extra button, source code became a different source. Without seeing the real source (your site) anything would just be a WAG.

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