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  1. #1
    Join Date
    Sep 2014
    Location
    ohio
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    Default Item Specific Questions from Customers

    What is the easiest way to allow customers to ask me a question about an item?
    I am looking for something that appears on every item in my store. so that if a potential
    customer is looking at, say front brake calipers, and wants to ask me a question, it would
    be nice if all they had to do was enter an email address (for the reply) and type the question.
    Not have to go through the whole enrollment process,,,

  2. #2
    Join Date
    Sep 2009
    Location
    Stuart, FL
    Posts
    13,410
    Plugin Contributions
    94

    Default Re: Item Specific Questions from Customers

    There's the "Ask a Question" plugin ...

  3. #3
    Join Date
    Sep 2014
    Location
    ohio
    Posts
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    Default Re: Item Specific Questions from Customers

    SUPER THANK YOU.

    Now how can I move the button I just installed lower and over to the left of the "add this to my cart" button?

  4. #4
    Join Date
    Jul 2012
    Posts
    16,799
    Plugin Contributions
    17

    Default Re: Item Specific Questions from Customers

    Css generally speaking, but if you pop your page up then perhaps specifics can be provided. :) (see the posting tips about ways you can post your site address if that is a concern.)
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  5. #5
    Join Date
    Sep 2014
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    Default Re: Item Specific Questions from Customers

    here's a pic Click image for larger version. 

Name:	ask Capture.jpg 
Views:	44 
Size:	44.7 KB 
ID:	16448

  6. #6
    Join Date
    Sep 2014
    Location
    ohio
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    Default Re: Item Specific Questions from Customers

    Actually, it would be nice to be here too
    Click image for larger version. 

Name:	ask2Capture.jpg 
Views:	44 
Size:	36.8 KB 
ID:	16449

  7. #7
    Join Date
    Jul 2012
    Posts
    16,799
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    Default Re: Item Specific Questions from Customers

    My apologies, I was in a "mood" when I wrote "pop" the page up. Pictures do not provide sufficient information to be able to give direct code changes like one can get from visiting the site and reviewing the source code.


    What I meant and far easier to provide assistance is to provide the url to the site. There are many tools that can be used when looking at a website that reveal some of the workings and allow others to give direct advice.
    ZC Installation/Maintenance Support <- Site
    Contribution for contributions welcome...

  8. #8
    Join Date
    Sep 2014
    Location
    ohio
    Posts
    216
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    0

    Default Re: Item Specific Questions from Customers

    Running 1.55a source code is available from zencart.

  9. #9
    Join Date
    Jan 2004
    Location
    N of San Antonio TX
    Posts
    9,489
    Plugin Contributions
    11

    Default Re: Item Specific Questions from Customers

    The minute you installed the extra button, source code became a different source. Without seeing the real source (your site) anything would just be a WAG.

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR