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  1. #1
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    Default Fatal error 1030: Got error -1 from storage engine. GoDaddy server

    here are a couple of them,,, how to I troubleshoot these?


    [11-Jul-2016 08:47:36 America/Phoenix] Request URI: /store/index.php?main_page=index&cPath=45_46, IP address: 66.249.79.182
    #1 trigger_error() called at [.../includes/classes/db/mysql/query_factory.php:167]
    #2 queryFactory->show_error() called at [.../includes/classes/db/mysql/query_factory.php:139]
    #3 queryFactory->set_error() called at [.../includes/classes/db/mysql/query_factory.php:266]
    #4 queryFactory->Execute() called at [.../includes/templates/responsive_classic/templates/tpl_index_product_list.php:47]
    #5 require(.../includes/templates/responsive_classic/templates/tpl_index_product_list.php) called at [.../includes/modules/pages/index/main_template_vars.php:236]
    #6 require(.../includes/modules/pages/index/main_template_vars.php) called at [.../includes/templates/responsive_classic/common/tpl_main_page.php:171]
    #7 require(.../includes/templates/responsive_classic/common/tpl_main_page.php) called at [.../index.php:97]

    [11-Jul-2016 08:47:36 America/Phoenix] PHP Fatal error: 1030:Got error -1 from storage engine :: select p.products_image, p.products_quantity, pd.products_name, p.products_id, p.products_type, p.master_categories_id, p.manufacturers_id, p.products_price, p.products_tax_class_id, pd.products_description, IF(s.status = 1, s.specials_new_products_price, NULL) as specials_new_products_price, IF(s.status =1, s.specials_new_products_price, p.products_price) as final_price, p.products_sort_order, p.product_is_call, p.product_is_always_free_shipping, p.products_qty_box_status
    from zen_products_description pd, zen_products p left join zen_manufacturers m on p.manufacturers_id = m.manufacturers_id, zen_products_to_categories p2c left join zen_specials s on p2c.products_id = s.products_id
    where p.products_status = 1
    and p.products_id = p2c.products_id
    and pd.products_id = p2c.products_id
    and pd.language_id = '1'
    and p2c.categories_id = '46' order by p.products_sort_order, pd.products_name ==> (as called by) .../includes/templates/responsive_classic/templates/tpl_index_product_list.php on line 47 <== in .../includes/classes/db/mysql/query_factory.php on line 167



    [11-Jul-2016 22:27:26 America/Phoenix] PHP Fatal error: 1030:Got error -1 from storage engine :: select p.products_image, p.products_quantity, pd.products_name, p.products_id, p.products_type, p.master_categories_id, p.manufacturers_id, p.products_price, p.products_tax_class_id, pd.products_description, IF(s.status = 1, s.specials_new_products_price, NULL) as specials_new_products_price, IF(s.status =1, s.specials_new_products_price, p.products_price) as final_price, p.products_sort_order, p.product_is_call, p.product_is_always_free_shipping, p.products_qty_box_status
    from zen_products_description pd, zen_products p left join zen_manufacturers m on p.manufacturers_id = m.manufacturers_id, zen_products_to_categories p2c left join zen_specials s on p2c.products_id = s.products_id
    where p.products_status = 1
    and p.products_id = p2c.products_id
    and pd.products_id = p2c.products_id
    and pd.language_id = '1'
    and p2c.categories_id = '17' order by p.products_sort_order, pd.products_name ==> (as called by) .../includes/templates/responsive_classic/templates/tpl_index_product_list.php on line 47 <== in .../includes/classes/db/mysql/query_factory.php on line 167

  2. #2
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    Default Re: Fatal error 1030: Got error -1 from storage engine

    here's another when my admin caUSED a "warning,,, refresh page"

    [12-Jul-2016 14:00:17 America/Phoenix] Request URI: .../admin/configuration.php?gID=33&zenAdminID=sumnumber, IP address: 127.0.0.1.176
    #1 trigger_error() called at [/.../includes/classes/db/mysql/query_factory.php:167]
    #2 queryFactory->show_error() called at [/.../includes/classes/db/mysql/query_factory.php:139]
    #3 queryFactory->set_error() called at [/.../includes/classes/db/mysql/query_factory.php:266]
    #4 queryFactory->Execute() called at [/.../admin/includes/classes/class.admin.zcObserverLogWriterDatabase.php:79]
    #5 zcObserverLogWriterDatabase->checkLogSchema() called at [/.../admin/includes/classes/class.admin.zcObserverLogWriterDatabase.php:18]
    #6 zcObserverLogWriterDatabase->__construct() called at [/.../includes/autoload_func.php:79]
    #7 require(/.../includes/autoload_func.php) called at [/.../admin/includes/application_top.php:171]
    #8 require(/.../admin/includes/application_top.php) called at [/.../admin/configuration.php:10]

    [12-Jul-2016 14:00:17 America/Phoenix] PHP Fatal error: 126:Incorrect key file for table '/tmp/mysqltmp/#sql_11b0_0.MYI'; try to repair it :: show fields from zen_admin_activity_log ==> (as called by) /.../admin/includes/classes/class.admin.zcObserverLogWriterDatabase.php on line 79 <== in /.../includes/classes/db/mysql/query_factory.php on line 167

  3. #3
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    Default Re: Fatal error 1030: Got error -1 from storage engine

    Quote Originally Posted by mespe View Post
    PHP Fatal error: 126:Incorrect key file for table '/tmp/mysqltmp/#sql_11b0_0.MYI'; try to repair it :: show fields from zen_admin_activity_log ...
    Your MySQL database has damaged tables, and is having difficulty creating temporary tables (ie: the /tmp/mysqltmp/ directory). This is sometimes because your hosting account is out of disk space. Sometimes it's a server-side permissions issue which your hosting company will need to resolve.
    .

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    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  4. #4
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    Default Re: Fatal error 1030: Got error -1 from storage engine

    So I contacted Godaddy, and the support rep said that he would repair the damaged db. But I'm still getting those random America/Phoenix] PHP Fatal error: 1030:Got error -1 from storage engine :: about 10 times today alone (according to the log)

  5. #5
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    Default Re: Fatal error 1030: Got error -1 from storage engine

    Are they all occurring with the same SQL statement, or at the same place in PHP code execution. Any patterns to the files involved (other than query_factory since it's the thing that always sends the actual query)?

    You may need to get GoDaddy to fix whatever is causing their databases to get damaged all the time.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  6. #6
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    Default Re: Fatal error 1030: Got error -1 from storage engine

    1 trigger_error() called at [/.../includes/classes/db/mysql/query_factory.php:167]
    #2 queryFactory->show_error() called at [/.../includes/classes/db/mysql/query_factory.php:139]
    #3 queryFactory->set_error() called at [/.../includes/classes/db/mysql/query_factory.php:266]
    #4 queryFactory->Execute() called at [/.../includes/modules/responsive_classic/product_listing.php:75]
    #5 include(/.../includes/modules/responsive_classic/product_listing.php) called at [/.../includes/templates/responsive_classic/templates/tpl_modules_product_listing.php:11]
    #6 require(/.../includes/templates/responsive_classic/templates/tpl_modules_product_listing.php) called at [/.../includes/templates/responsive_classic/templates/tpl_index_product_list.php:109]
    #7 require(/.../includes/templates/responsive_classic/templates/tpl_index_product_list.php) called at [/.../includes/modules/pages/index/main_template_vars.php:236]
    #8 require(/.../includes/modules/pages/index/main_template_vars.php) called at [/.../includes/templates/responsive_classic/common/tpl_main_page.php:171]
    #9 require(/.../includes/templates/responsive_classic/common/tpl_main_page.php) called at [/.../index.php:97]

    [20-Jul-2016 08:22:08 America/Phoenix] PHP Fatal error: 1030:Got error -1 from storage engine :: select p.products_image, p.products_quantity, pd.products_name, p.products_id, p.products_type, p.master_categories_id, p.manufacturers_id, p.products_price, p.products_tax_class_id, pd.products_description, IF(s.status = 1, s.specials_new_products_price, NULL) as specials_new_products_price, IF(s.status =1, s.specials_new_products_price, p.products_price) as final_price, p.products_sort_order, p.product_is_call, p.product_is_always_free_shipping, p.products_qty_box_status from zen_products_description pd, zen_products p left join zen_manufacturers m on p.manufacturers_id = m.manufacturers_id, zen_products_to_categories p2c left join zen_specials s on p2c.products_id = s.products_id where p.products_status = 1 and p.products_id = p2c.products_id and pd.products_id = p2c.products_id and pd.language_id = '1' and p2c.categories_id = '26' order by p.products_sort_order, pd.products_name limit 40, 20 ==> (as called by) /.../includes/modules/responsive_classic/product_listing.php on line 75 <== in /.../includes/classes/db/mysql/query_factory.php on line 167

  7. #7
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    Default Re: Fatal error 1030: Got error -1 from storage engine. GoDaddy server

    20-Jul-2016 08:27:02 America/Phoenix] Request URI: /store/index.php?main_page=index&cPath=27&sort=20a&page=2&zenid=34a1bbbc7240e22e41b0a2e 419e4023b, IP address: 78.57.244.200
    #1 trigger_error() called at [.../includes/classes/db/mysql/query_factory.php:167]
    #2 queryFactory->show_error() called at [.../includes/classes/db/mysql/query_factory.php:139]
    #3 queryFactory->set_error() called at [.../includes/classes/db/mysql/query_factory.php:266]
    #4 queryFactory->Execute() called at [.../includes/templates/responsive_classic/templates/tpl_index_product_list.php:47]
    #5 require(.../includes/templates/responsive_classic/templates/tpl_index_product_list.php) called at [.../includes/modules/pages/index/main_template_vars.php:236]
    #6 require(.../includes/modules/pages/index/main_template_vars.php) called at [.../includes/templates/responsive_classic/common/tpl_main_page.php:171]
    #7 require(.../includes/templates/responsive_classic/common/tpl_main_page.php) called at [.../index.php:97]

    [20-Jul-2016 08:27:02 America/Phoenix] PHP Fatal error: 1030:Got error -1 from storage engine :: select p.products_image, p.products_quantity, pd.products_name, p.products_id, p.products_type, p.master_categories_id, p.manufacturers_id, p.products_price, p.products_tax_class_id, pd.products_description, IF(s.status = 1, s.specials_new_products_price, NULL) as specials_new_products_price, IF(s.status =1, s.specials_new_products_price, p.products_price) as final_price, p.products_sort_order, p.product_is_call, p.product_is_always_free_shipping, p.products_qty_box_status
    from zen_products_description pd, zen_products p left join zen_manufacturers m on p.manufacturers_id = m.manufacturers_id, zen_products_to_categories p2c left join zen_specials s on p2c.products_id = s.products_id
    where p.products_status = 1
    and p.products_id = p2c.products_id
    and pd.products_id = p2c.products_id
    and pd.language_id = '1'
    and p2c.categories_id = '27' order by p.products_sort_order, pd.products_name ==> (as called by) .../includes/templates/responsive_classic/templates/tpl_index_product_list.php on line 47 <== in .../includes/classes/db/mysql/query_factory.php on line 167

  8. #8
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    Default Re: Fatal error 1030: Got error -1 from storage engine. GoDaddy server

    No not always the same, ,,, i also get the error on the backend,,, but a dif error number,,,
    [20-Jul-2016 13:23:09 America/Phoenix] Request URI: /store/admin/login.php?camefrom=index.php&zenAdminID=wdfdwfwwffdfdfdfdfdfdfdfdfd, IP address: 111.216.52.176
    #1 trigger_error() called at [.../includes/classes/db/mysql/query_factory.php:167]
    #2 queryFactory->show_error() called at [.../includes/classes/db/mysql/query_factory.php:139]
    #3 queryFactory->set_error() called at [.../includes/classes/db/mysql/query_factory.php:266]
    #4 queryFactory->Execute() called at [.../admin/includes/classes/class.admin.zcObserverLogWriterDatabase.php:79]
    #5 zcObserverLogWriterDatabase->checkLogSchema() called at [...admin/includes/classes/class.admin.zcObserverLogWriterDatabase.php:18]
    #6 zcObserverLogWriterDatabase->__construct() called at [.../includes/autoload_func.php:79]
    #7 require(.../includes/autoload_func.php) called at [.../admin/includes/application_top.php:171]
    #8 require(.../admin/includes/application_top.php) called at [.../admin/login.php:9]

    [20-Jul-2016 13:23:09 America/Phoenix] PHP Fatal error: 126:Incorrect key file for table '/tmp/mysqltmp/#sql_11b0_0.MYI'; try to repair it :: show fields from zen_admin_activity_log ==> (as called by) ...admin/includes/classes/class.admin.zcObserverLogWriterDatabase.php on line 79 <== in .../includes/classes/db/mysql/query_factory.php on line 167
    Last edited by mespe; 21 Jul 2016 at 12:08 AM.

  9. #9
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    Default Re: Fatal error 1030: Got error -1 from storage engine. GoDaddy server

    Ya, those are all indicating database instability.
    This could be a result of having run out of disk space / disk quota on your hosting account (and therefore the database is unable to store data properly, resulting in damaged and lost data).
    Or it could be a result of the servers having some serious stability problems.
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  10. #10
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    Default Re: Fatal error 1030: Got error -1 from storage engine. GoDaddy server

    well back to godaddy support,,, is a 4.6Meg DB large? too large for 2400 parts and 300 customers?

 

 
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