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  1. #30
    Join Date
    Jul 2011
    Posts
    138
    Plugin Contributions
    0

    Default Re: Easy Google Analytics - Support

    Sorry if this is a bit vague, but I hope to get some direction.

    Background: We had our site upgraded from 1.3.9h to 1.5.5 To the best of my knowledge this was a fresh install with Easy Google Analytics 2.4.8 added. The same settings are in place as were with the old 1.3.9h w/Simple Google Analytics.

    Issue: We are not receiving any data to speak of when signed into our Google account. There was a day when a few hits appeared but all other days are flat lined. The hits do not coincided with the orders we receive. There are no error files pertaining to this in the log. I have reviewed the files and it appears everything is loaded correctly. I know that contradicts this.....when signed into Google, it states "Missing Tracking Code....page is missing valid tracking code."

    One change I did make about 30 minutes ago (so I don't know if this is the fix) but I enabled Enhanced Ecommerce Settings in Google.

    Are there any suggestions on what may be broke that I can fix and move forward with this plugin, or do I need to look at uninstalling and pursuing econcepts plugin?

    Thanks
    Last edited by idc1; 4 Aug 2016 at 09:03 PM.
    ZC 1.5.5
    Add ons: - Column/Grid 1.3.8 - Dual pricing 1.7 - ImageHandler3

 

 

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Zen-Cart, Internet Selling Services, Klamath Falls, OR