I had a similar issue. No password resets would work. I had to increase to the customers_password field to VARCHAR(255) because I didn't do the database upgrade properly. The new password hashes were getting cutoff.
If you upgraded zencart from an older version, make sure to run the database-upgrade provided by running zc_install/index.php
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15 Aug 2016, 06:48 PM #6
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Re: Customer New password not working
Ryan Cloke
Flipside Technology Services
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