Support Thread for Google reCAPTCHA plugin

[jodean]

Every since I installed recaptcha I receive this error "zen_validate_recaptcha no input" in the error logs daily.

If the customer does not click on the recaptcha he does not get access. Thats good.

When a customer clicks on the recaptcha button the error is logged.

When the customer clicks on the sign in button after clicking on the recaptcha button the error is logged.

The customer does get access if he clicks on the recaptcha button first.

An error should not be logged every time you click on a button on the login page.

Is there any way to correct this problem.

[jodean]

Has anyone tried using this plugin on Zen Cart 1.5.5d?

[HeathenMagic]

Apologies, I meant to say it is the google Recaptcha button that seems to hinder responsiveness:-

This is a great module, and works nice on 1.55d . Is there a way to make it work nice in responsive view at all? Apparently it seems to be an issue with others elsewhere, but not sure if it can be styled within this module?

[HeathenMagic]

Has anyone tried using this plugin on Zen Cart 1.5.5d?

Yes it works fine. Unless you are using responsive, the recpatcha button needs to be styled somehow to make it responsive. But all good apart from that

[jodean]

It does not seem to be working very well using Responsive Classic template. Every time a customer clicks on the Sign In Button or the recaptcha button an error is created. Error "zen_validate_recaptcha no input". Some days I have to delete hundreds of errors. This has become a real nu-sense. Seriously thinking about uninstalling the Google recaptcha plugin if no-one has any definitive resolution to the problem.

[imen]

HI,

I am using v1.5.1, after installed the 3.1 version plugin, I receive a red error message "Please verify that you are not a robot" on both "contact me" page and "create new account" page. I tried uploading all the files in the plugin, also tried steps of pre-1.5.1 from scratch, lastly I deleted every file on the list, the same error still pops up! What could be the problem? How can I return to the stage before anything is being done? Thanks!

www.teahabitat.com

[DrByte]

It does not seem to be working very well using Responsive Classic template. Every time a customer clicks on the Sign In Button or the recaptcha button an error is created. Error "zen_validate_recaptcha no input". Some days I have to delete hundreds of errors. This has become a real nu-sense. Seriously thinking about uninstalling the Google recaptcha plugin if no-one has any definitive resolution to the problem.

Very odd.
I just set up a fresh v1.5.5d site with demo products, copied in all the files from the plugin, except the template files. Then manually put the "<?php echo recaptcha_get_html(true); ?>" into each of the 3 templates (one in the responsive_classic folder, and the other 2 in template_default). Then put my recaptcha key+secret into the extra_functions file, as per the readme.

Then I went visiting the site from my desktop browser. The store works fine. The contact-us page requires captcha, and lets me make the necessary clicks to complete it. Created an account, which also required captcha without problems. Then wrote a review, which required captcha, without errors. No debug-log-files created. All functioning normally, using responsive_classic in v1.5.5d.

I don't think your problem is the plugin. Maybe you've missed some of its files?

[imen]

HI,

Not sure if I posted this issue at the right place or not three days ago. Help is needed urgently, so here it is again.

I am using v1.5.1, after installed the 3.1 version plugin, I receive a red error message "Please verify that you are not a robot" on both "contact me" page and "create new account" page. I tried uploading all the files in the plugin, also tried steps of pre-1.5.1 from scratch, lastly I deleted every file on the list, the same error still pops up! What could be the problem? How can I return to the stage before anything is being done? Thanks!

www.teahabitat.com

[DrByte]

I am using a customized version of the responsive_classic template included in Zen Cart 1.5.5d and those files are no longer in the includes\templates\MY-CUSTOM-RESPONSIVE\templates folder as you suggested, however they are still there in the includes\templates\responsive_classic\templates folder. When I created my own template I used the override system and just copied all of the files from the responsive_classic template to my custom responsive template folder before making any modifications. Did I miss a step here?

Also, help me understand something please. When I use the template override system for my own custom responsive template am I still supposed to use the same override system in the template_default folders as well? I think this is where the confusion is coming into play.

There are 3 template files affected, assuming you want the Recaptcha widget on all 3 of those pages:

/includes/templates/YOUR_TEMPLATE/templates/tpl_contact_us_default.php
/includes/templates/YOUR_TEMPLATE/templates/tpl_modules_create_account.php
/includes/templates/YOUR_TEMPLATE/templates/tpl_product_reviews_write_default.php

To update these templates for v1.5.5, specifically for responsive_classic compatibility in your own custom modified responsive_classic:
1. copy their equivalent from responsive_classic over to your modified template. In the case of contact_us this is easy because the file was included.
For the other two, there were no changes from template_default, so the plugin author didn't provide them, since the template_default was already modified to include the widget.

OR, just follow the instructions in the readme to put the recaptcha widget where you wanted it, by adding this line:

<?php echo recaptcha_get_html(); ?>

For convenience I've updated the plugin zip with complete copies of the affected v155 templates, which you can merge with your modified-responsive_classic template. https://www.zen-cart.com/downloads.php?do=file&id=1455

[MagicMan]

Is it possible to only use this plugin on the Contact Us page? Thank you.